Similar Search Results

Factors influencing customer satisfaction on online banking in Nepalese commercial banks

Pandey, Bimal - In: Nepalese journal of finance : a publication of Uniglobe … 6 (2019) 4, pp. 80-90

Persistent link: https://www.econbiz.de/10014494137

Empirical study on the relationships of internet banking quality, customer value, and customer satisfaction

Krisnato, Umbas - In: Expert journal of marketing 5 (2017) 1, pp. 17-27

The purpose of this conducted study was to test the direct and indirect effects of internet banking quality and customer value to customer satisfaction. This study uses descriptive analysis and multiple regression analysis to examine these relationships. The study is based on a survey conducted...

Persistent link: https://www.econbiz.de/10011764027

Factors affecting consumer behaviour in mobile financial services in Bangladesh

Ahmed, Afnaan; Uddin, S. M. Raihan; Hassan, S. M. Rifat - In: Asia-Pacific sustainable development journal 29 (2022) 1, pp. 142-167

Persistent link: https://www.econbiz.de/10014333553

The determinants of customer interactions with internet-enabled e-banking services

Liao, Z.; Wong, W. K. - In: Journal of the Operational Research Society : OR 59 (2008) 9, pp. 1201-1210

Persistent link: https://www.econbiz.de/10003780158

Internet-banking customer analysis based on perceptions of service quality in Taiwan

Liang, Chih-Chin; Wu, Pei-Ching - In: Total quality management & business excellence : an … 26 (2015) 5/6, pp. 550-568

Persistent link: https://www.econbiz.de/10011305706

Factors affecting Internet banking success : a comparative investigation between Indonesia and South Korea

Susanto, Aries; Lee, Hwansoo; Zo, Hangjung; Ciganek, … - In: Journal of global information management : an official … 21 (2013) 2, pp. 72-95

Persistent link: https://www.econbiz.de/10009767279

Customer e-loyalty to internet banking : an empirical analysis

Terzidis, Kostas; Papadopoulou, Eva; Kosmidis, Kosmas - In: Global business & economics review 15 (2013) 2/3, pp. 148-162

Persistent link: https://www.econbiz.de/10009720843

Factor analysis of customers' preference attributes in using e-banking

Virk, Nirmaljeet - In: The IUP journal of bank management : IJBM 12 (2013) 1, pp. 72-78

Persistent link: https://www.econbiz.de/10009723441

Customers' dissatisfaction with banking channels and their intention to leave banks : the moderating effect of trust and trusting beliefs

Kabadayi, Sertan - In: Journal of financial services marketing : JFSM 21 (2016) 3, pp. 194-208

Persistent link: https://www.econbiz.de/10011554775

What keeps mobile banking customers loyal?

Thakur, Rakhi - In: The international journal of bank marketing : IJBM 32 (2014) 7, pp. 628-646

Persistent link: https://www.econbiz.de/10010423923