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Factors influencing consumer satisfaction toward online shopping : a special reference to India context
Almugari, Fatehi; Khaled, Amgad S. D.; Alsyani, Majed Kassem - In: International journal of procurement management 15 (2022) 2, pp. 236-256
Persistent link: https://www.econbiz.de/10013093138
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An empirical study of customers' satisfaction and repurchase intention on online shopping in Vietnam
Nguyen Lan; Nguyen Thu Ha; Thi Khanh Phuong Tan - In: Journal of Asian finance, economics and business : JAFEB 8 (2021) 1, pp. 971-983
Persistent link: https://www.econbiz.de/10012692600
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Impact of hotel attributes, service quality and brand image on customer satisfaction among diners at a fine dine restaurant : evidence from India
Rai, Hithesh; Prabhu, H. Mahesh - In: International journal of business excellence : IJBEX 26 (2022) 4, pp. 425-437
Persistent link: https://www.econbiz.de/10013198315
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Impact of factors affecting customer satisfaction in e-commerce among Indian consumers : an empirical study
Francis, Princy; Sudeep, S.; Kumar, Alok - In: International journal of Indian culture and business … 24 (2021) 1, pp. 81-102
Persistent link: https://www.econbiz.de/10012695828
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Analysing the complexities of website functionality, perceived ease of use and perceived usefulness on customer satisfaction of online shoppers in India
Tandon, Urvashi; Kiran, Ravi; Sah, Ash N. - In: International journal of electronic marketing and … 7 (2016) 2, pp. 115-140
Persistent link: https://www.econbiz.de/10011643577
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Redefining service quality scale with customer experience quality scale : a critical review
Gupta, Atul - In: International journal of services and operations management 25 (2016) 1, pp. 48-64
Persistent link: https://www.econbiz.de/10011593379
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Banks, employees and brand promise delivery : customers' analytical perspective
Thomas, Baby; Rajendran, G. - In: International journal of business excellence 18 (2019) 1, pp. 42-63
Persistent link: https://www.econbiz.de/10012052225
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Measuring CRM effectiveness in Indian stock broking services
Agrawal, Shiv Ratan; Mittal, Divya - In: Journal of global information management : an official … 27 (2019) 1, pp. 144-164
Persistent link: https://www.econbiz.de/10012006650
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Factors driving consumer loyalty intention towards e-tailers : an integrated model
Punyatoya, Plavini; Satpathy, Anurag; Agrawal, Arjun - In: International journal of business information systems : … 27 (2018) 4, pp. 466-492
Persistent link: https://www.econbiz.de/10011856689
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Evaluation of Indian universities' websites in terms of information quality : differences in the perspectives of end users segments based on their socio-demographic characteristics
Singla, Bhim Sain; Aggarwal, Himanshu - In: International journal of business information systems : … 27 (2018) 2, pp. 135-176
Persistent link: https://www.econbiz.de/10011849274