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Uncertainty in cloud service relationships : uncovering the differential effect of three social influence processes on potential and current users
Trenz, Manuel; Huntgeburth, Jan; Veit, Daniel J. - In: Information & management : the internat. journal of … 55 (2018) 8, pp. 971-983
Persistent link: https://www.econbiz.de/10011947002
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The influence of customer-to-customer interactions on elderly consumers’ satisfaction and social well-being
Altinay, Levent; Song, Haiyan; Madanoglu, Melih; Wang, … - In: International journal of hospitality management 78 (2019), pp. 223-233
Persistent link: https://www.econbiz.de/10012012749
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Application of the stimuli-organism-response framework to factors influencing social commerce intentions among social network users
Dashti, Mehdi; Sanayei, Ali; Dolatabadi, Hossein Rezaei; … - In: International journal of business information systems : … 30 (2019) 2, pp. 177-202
Persistent link: https://www.econbiz.de/10012037771
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The interpersonal effects of emotion intensity in customer service : perceived appropriateness and authenticity of attendants' emotional displays shape customer trust and satisfact...
Cheshin, Arik; Amit, Adi; Kleef, Gerben A. van - In: Organizational behavior and human decision processes : … 144 (2018), pp. 97-111
Persistent link: https://www.econbiz.de/10011843755
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The influence of social crowding on brand attachment
Huang, Xun Irene; Huang, Zhongqiang Tak; Wyer, Robert S. - In: Journal of consumer research : JCR ; an … 44 (2018) 5, pp. 1068-1084
Persistent link: https://www.econbiz.de/10011844011
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On being attractive, social and visually appealing in social media : the effects of anthropomorphic tourism brands on Facebook fan pages
Perez-Vega, Rodrigo; Taheri, Babak; Farrington, Thomas; … - In: Tourism management : research, policies, practice 66 (2018), pp. 339-347
Persistent link: https://www.econbiz.de/10011814767
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Friends with benefits : social coupons as a strategy to enhance customers' social empowerment
Hanson, Sara; Hong, Yuan - In: Journal of the Academy of Marketing Science 46 (2018) 4, pp. 768-787
Persistent link: https://www.econbiz.de/10011911305
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Consumer socialization agency in tourism decisions
Aleti, Torgeir; Ilicic, Jasmina; Harrigan, Paul - In: Journal of vacation marketing : an international journal 24 (2018) 3, pp. 234-246
Persistent link: https://www.econbiz.de/10011912203
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Don't just "like" me, promote me : how attachment and attitude influence brand related behaviors on social medi
VanMeter, Rebecca A.; Syrdal, Holly A.; Powell Mantel, Susan - In: Journal of interactive marketing : a quarterly … 43 (2018), pp. 83-97
Persistent link: https://www.econbiz.de/10011920069
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Using attachment theory to understand consumers' tensions between their sense of self and goal-pursuits in relationships
Liu, Chihling; Hogg, Margaret K. - In: Journal of business research : JBR 92 (2018), pp. 197-209
Persistent link: https://www.econbiz.de/10011925389