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Hotel work-family support policies and employees' needs, concerns and Challenges : the case of workingmMothers' maternity leave experience

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Is career adaptability a double-edged sword? : the impact of work social support and career adaptability on turnover intentions during the COVID-19 pandemic

Lee, Patrick C.; Xu, Shi; Yang, Wan - In: International journal of hospitality management 94 (2021), pp. 1-10

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Diversity and inclusion in hospitality and tourism : guest editorial

Yang, Wan; Madera, Juan M.; Xu, Shi; Wu, Luorong; Ma, … - In: International journal of contemporary hospitality management 35 (2023) 11, pp. 3737-3742

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Diversity and inclusion in hospitality and tourism : bridging the gap between employee and customer perspectives

Madera, Juan M.; Yang, Wan; Wu, Luorong; Ma, Emily Jintao; … - In: International journal of contemporary hospitality management 35 (2023) 11, pp. 3972-3989

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Special issue: diversity and inclusion in hospitality and tourism

Yang, Wan (ed.); Madera, Juan M. (ed.); Xu, Shi (ed.); … - 2023

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Serve perfectly, being happier : a perfectionistic perspective on customer-driven hotel employee citizenship behavior and well-being

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Antecedents and outcomes of emotional labour in hospitality and tourism : a meta-analysis

Xu, Shi; Cao, Zheng; Huo, Yuanyuan - In: Tourism management : research, policies, practice 79 (2020), pp. 1-15

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Communication is key : the interaction of emotional labor strategies on hotel supervisors' turnover intentions in China

Xu, Shi; Martinez, Larry R.; Lv, Qingjun - In: Tourism analysis : an interdisciplinary tourism & … 22 (2017) 2, pp. 125-137

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A cross-level investigation of the role of human resources practices : does brand equity matter?

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Emotional exhaustion among hotel employees : the interactive effects of affective dispositions and positive work reflection

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