Lim, SangGon (Edward); Ok, Chihyung “Michael” - In: Journal of Services Marketing 36 (2021) 5, pp. 710-724
Purpose: This study aims to provide a better understanding of how gift card receivers react to the types of gift cards. This study examined the effect of gift card types (intangible experiences vs less intangible experience vs tangible goods) on a recipient’s willingness to spend more through...