Narrow search
Showing 1 - 10 of 19,016
Cover Image
Evidence-based design and transformative service research for the healthcare in hospitals : setting the research agenda
Hamed, Sara; El-Bassiouny, Noha; Ternès, Anabel - In: International journal of pharmaceutical and healthcare … 10 (2016) 2, pp. 214-229
Persistent link: https://www.econbiz.de/10011591753
Cover Image
Effects of healthcare service provider's organizational socialization and support on patients' well-being
Rahman, Arafat; Björk, Peter; Ravald, Annika - In: Services marketing quarterly 41 (2020) 2, pp. 105-123
Persistent link: https://www.econbiz.de/10012256933
Cover Image
Hospital servicescape design for inpatient wellbeing
Hamed, Sara; El-Bassiouny, Noha; Ternès, Anabel - In: Services marketing quarterly 40 (2019) 1, pp. 1-32
Persistent link: https://www.econbiz.de/10012179153
Cover Image
Service composite quality as a strategic measure of patient well-being
Anderson, Jeffrey E.; Nguyen, Carlin; Tofighi, Maryam - In: Journal of strategic marketing 31 (2023) 4, pp. 940-960
Persistent link: https://www.econbiz.de/10014305059
Cover Image
Hospitality healthscapes : a conjoint analysis approach to understanding patient responses to hotel-like hospital rooms
Suess, Courtney; Mody, Makarand - In: International journal of hospitality management 61 (2017), pp. 59-72
Persistent link: https://www.econbiz.de/10011646093
Cover Image
Restorative servicescapes in health care : examining the influence of hotel-like attributes on patient well-being
Mody, Makarand Amrish; Suess, Courtney; Dogru, Tarik - In: The Cornell hospitality quarterly 61 (2020) 1, pp. 19-39
Persistent link: https://www.econbiz.de/10012158108
Cover Image
Sources and flow of healthcare built environment design evidence
Wanigarathna, Nadeeshani; Sherratt, Fred; Price, Andrew D.F. - In: Built Environment Project and Asset Management 11 (2021) 5, pp. 851-869
patients and other users of healthcare facilities, supporting the concept of evidence-based design (EBD). However, the sources … of such evidence and its flow into healthcare design are less well understood. This paper aims to provide insights to … both the sources and flow of EBD used in three healthcare projects, to reveal practicalities of use and the relationships …
Persistent link: https://www.econbiz.de/10014677778
Cover Image
Consumers' captive service experiences : it's you and me
Rayburn, Steven W. - In: The service industries journal 35 (2015) 15/16, pp. 806-825
Persistent link: https://www.econbiz.de/10011416846
Cover Image
Antecedents and consequences of co-creation in credence-based service contexts
Kasnakoglu, Berna Tari - In: The service industries journal 36 (2016) 1/2, pp. 1-20
Persistent link: https://www.econbiz.de/10011564479
Cover Image
Service research priorities : managing and delivering service in turbulent times
Ostrom, Amy L.; Field, Joy M.; Fotheringham, Darima; … - In: Journal of service research 24 (2021) 3, pp. 329-353
Persistent link: https://www.econbiz.de/10012592938