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The influence of online ratings and reviews on hotel booking consideration
Gavilan, Diana; Avello, Maria; Martinez-Navarro, Gema - In: Tourism management : research, policies, practice 66 (2018), pp. 53-61
Persistent link: https://www.econbiz.de/10011813809
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Analysing customers' reviews and ratings for online food deliveries : a text mining approach
Khan, Farheen Mujeeb; Khan, Suhail Ahmad; Shamim, Khalid; … - In: International journal of consumer studies 47 (2023) 3, pp. 953-976
Persistent link: https://www.econbiz.de/10014250662
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Physician rating websites and use or non-use of a physician after reading these reviews
Fogel, Joshua; Wahba, Viviane - In: Journal of electronic commerce in organizations : the … 19 (2021) 2, pp. 55-73
Persistent link: https://www.econbiz.de/10012519981
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An online reputation analysis of the tourism industry in Marbella : a preliminary study on open innovation
Carrasco-Santos, María Jesús; Ciruela-Lorenzo, … - In: Journal of open innovation : technology, market, and … 7 (2021) 2, pp. 1-14
the manual extraction of more than 4000 reviews generated on TripAdvisor. The data used in this study were collected from … the TripAdvisor website, taking, as a sample, tourists who had visited the city in the last three years. Ratings that did … enhance the appeal of those attractions that receive the best ratings, establishing the true vocation of Marbella as a tourist …
Persistent link: https://www.econbiz.de/10012507061
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Reviews on the internet marketing communication of the SPA tourism enterprises in Slovakia
Marčeková, Radka; Šebová, L’ubica; Malachovský, … - In: Online reputation management in destination and …, (pp. 175-194). 2023
Persistent link: https://www.econbiz.de/10014287195
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Website adoption for agritourism companies : key features and perceptions of customers
Angioni, Margherita; Musso, Fabio - In: International journal of applied behavioral economics : … 7 (2018) 4, pp. 54-69
Persistent link: https://www.econbiz.de/10011941372
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Reviews without a purchase : low ratings, loyal customers, and deception
Anderson, Eric T.; Simester, Duncan - In: Journal of marketing research : JMR 51 (2014) 3, pp. 249-269
Persistent link: https://www.econbiz.de/10010380963
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Effects of Booking.com's new scoring system
Mellinas, Juan Pedro; Martin-Fuentes, Eva - In: Tourism management : research, policies, practice 85 (2021), pp. 1-5
Persistent link: https://www.econbiz.de/10012514400
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Inconsistent behavior in online consumer reviews : the effects of hotel attribute ratings on location
Mellinas, Juan Pedro; Nicolau, Juan L.; Park, Sangwon - In: Tourism management : research, policies, practice 71 (2019), pp. 421-427
Persistent link: https://www.econbiz.de/10011987953
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Encouraging respect? : understanding consumers' perspective on the two-way evaluation system in a sharing economy
Moriuchi, Emi - In: Journal of business research : JBR 163 (2023), pp. 1-12
Persistent link: https://www.econbiz.de/10014303698