Antecedents of travellers' electronic word-of-mouth communication
Year of publication: |
2013
|
---|---|
Authors: | Liang, Silvia Wan-ju ; Ekinci, Yuksel ; Occhiocupo, Nicoletta ; Whyatt, Georgina |
Published in: |
Journal of marketing management : MM. - Abingdon : Routledge, Taylor & Francis Group, ISSN 0267-257X, ZDB-ID 645971-7. - Vol. 29.2013, 5/6, p. 584-606
|
Subject: | Social Web | Social web | Virales Marketing | Viral marketing | Motivation | Kundenzufriedenheit | Customer satisfaction |
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