Comprehension of relationship quality in the retail environment
Year of publication: |
2010
|
---|---|
Authors: | Vesel, Patrick ; Zabkar, Vesna |
Published in: |
Managing service quality : MSQ ; an international journal. - Bingley : Emerald, ISSN 0960-4529, ZDB-ID 1216397-1. - Vol. 20.2010, 3, p. 213-235
|
Subject: | Beziehungsmarketing | Relationship marketing | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Heimwerkermarkt | DIY retail |
-
Reith, Christina, (2007)
-
Vesel, Patrick, (2009)
-
Exploring antecedents of online banking customers and empirical validation
Allada, Vijaya Kameswari, (2014)
- More ...
-
Vesel, Patrick, (2009)
-
Relationship quality evaluation in retailers' relationships with consumers
Vesel, Patrick, (2010)
-
Relationship quality evaluation in retailers' relationships with consumers
Vesel, Patrick, (2010)
- More ...