Customer relationship management in the banking sector : impact of internet usage by the customer
Year of publication: |
2010
|
---|---|
Authors: | Jham, Vimi |
Published in: |
International journal of business innovation and research. - Genève [u.a.] : Inderscience, ISSN 1751-0252, ZDB-ID 2271131-4. - Vol. 4.2010, 1/2, p. 93-102
|
Subject: | Electronic Banking | Electronic banking | Kundenzufriedenheit | Customer satisfaction | Bankmarketing | Bank marketing | Empirische Methode | Empirical method | Indien | India |
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