Das Management der Dienstleistungsqualität im Reisebüro
von Markus Heller. Deutscher Reisebüro-Verband e.V.
| Year of publication: |
1996
|
|---|---|
| Authors: | Heller, Markus |
| Institutions: | Deutscher Reisebüro-Verband (contributor) |
| Publisher: |
Frankfurt/Main : DRV |
| Subject: | Reisevermittler | Travel agency | Dienstleistungsqualität | Service quality | Qualitätsmanagement | Quality management | Tourismusindustrie |
| Description of contents: | Table of Contents [external.dandelon.com] |
| Extent: | 53 S., 52 Bl 30 cm |
|---|---|
| Type of publication: | Book / Working Paper |
| Type of publication (narrower categories): | Graue Literatur ; Non-commercial literature |
| Language: | German |
| Notes: | kart. |
| ISBN: | 3-929835-10-X |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014267746