Essentials of services marketing
Year of publication: |
2009
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Authors: | Lovelock, Christopher H. ; Wirtz, Jochen ; Chew, Patricia |
Publisher: |
Singapore [u.a.] : Prentice Hall |
Subject: | Unternehmen | Dienstleistung | Marketing | Einführung |
Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
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Principles of service marketing and management
Lovelock, Christopher H., (1999)
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Ritchie, Chris, (2009)
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Grund, Michael A., (1998)
- More ...
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The role of metaperception on the effectiveness of referral reward programs
Wirtz, Jochen, (2013)
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The Role of Metaperception on the Effectiveness of Referral Reward Programs
Wirtz, Jochen, (2013)
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The effects of incentives, deal proneness, satisfaction and tie strength on word-of-mouth behaviour
Wirtz, Jochen, (2002)
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