Influence of the determinants of online customer experience on online customer satisfaction
Year of publication: |
2020
|
---|---|
Authors: | Jaiswal, Shefali ; Anurag Singh |
Published in: |
Paradigm : the journal of Institute of Management Technology. - London : Sage Publishing, ISSN 2394-6083, ZDB-ID 2509680-1. - Vol. 24.2020, 1, p. 41-55
|
Subject: | Online customer experience | post-purchase experience | customer security | online shopping | Online-Handel | Online retailing | Konsumentenverhalten | Consumer behaviour | Kundenzufriedenheit | Customer satisfaction | Online-Marketing | Internet marketing | Beziehungsmarketing | Relationship marketing | Website | Electronic Commerce | E-commerce |
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