Managing services marketing : text and readings
Year of publication: |
1999 ; 4. ed.
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Authors: | Bateson, John E. G. ; Hoffman, Kenneth Douglas |
Publisher: |
Fort Worth [u.a.] : Dryden Press |
Subject: | Dienstleistung | Marketing | Management |
Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
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Principles of service marketing and management
Lovelock, Christopher H., (1999)
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Handbook of services marketing & management
Swartz, Teresa A., (2000)
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Bieberstein, Ingo, (1995)
- More ...
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Services marketing : concepts, strategies and cases
Hoffman, Kenneth Douglas, (2009)
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Essentials of services marketing
Hoffman, Kenneth Douglas, (1997)
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Services marketing : concepts, strategies & cases
Hoffman, Kenneth Douglas, (2006)
- More ...