Six Sigma in banking services : a case study based approach
Year of publication: |
2009
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Authors: | Uprety, Indu |
Published in: |
International journal of six sigma and competitive advantage : IJSSCA. - Olney, Bucks : Inderscience Enterprises, ISSN 1479-2494, ZDB-ID 2164922-4. - Vol. 5.2009/10, 3, p. 251-271
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Subject: | Qualitätsmanagement | Quality management | Dienstleistungsqualität | Service quality | Finanzdienstleistung | Financial services | Bank | Indien | India |
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