Sustaining customer engagement through social media brand communities
Year of publication: |
2020
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Authors: | Riley, Jen |
Published in: |
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS. - Abingdon, Oxon : Routledge, Taylor & Francis, ISSN 2163-9167, ZDB-ID 2659000-1. - Vol. 30.2020, 4, p. 344-357
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Subject: | brand communities | customer engagement | Social media | traditional brand | value co-creation | Social Web | Social web | Markenführung | Brand management | Beziehungsmarketing | Relationship marketing | Kundenintegration | Customer integration | Konsumentenverhalten | Consumer behaviour | Markenimage | Brand image | Virales Marketing | Viral marketing |
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