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isPartOf:"European journal of marketing : EJM"
~isPartOf:"International journal of contemporary hospitality management"
~subject:"Arbeitspsychologie"
~subject:"Dienstleistungsqualität"
~subject:"Salespeople"
~subject:"USA"
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Search: subject_exact:"Salespersons"
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Arbeitspsychologie
Dienstleistungsqualität
Salespeople
USA
Verkaufspersonal
22
Beziehungsmarketing
8
Relationship marketing
8
Selling
6
Verkauf
6
Arbeitszufriedenheit
5
Consumer behaviour
5
Job satisfaction
5
Konsumentenverhalten
5
Arbeitsleistung
4
Customer service
4
Job performance
4
Kundenservice
4
Personality psychology
4
Persönlichkeitspsychologie
4
Arbeitsverhalten
3
Customer orientation
3
Customer satisfaction
3
Erfolgsfaktor
3
Führungsstil
3
Kundenzufriedenheit
3
Leadership style
3
Service quality
3
Success factor
3
Work behaviour
3
Arbeitsgruppe
2
Beschwerdemanagement
2
Coaching
2
Complaint management
2
Emotion
2
Organizational psychology
2
Stress
2
Team
2
Tourism employees
2
Tourismusberufe
2
United States
2
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English
22
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Harris, Lloyd C.
2
Anisimova, Tatiana
1
Babakus, Emin
1
Badrinarayanan, Vishag
1
Balaji, M. S.
1
Borders, Aberdeen Leila
1
Bouzari, Mona
1
Cadogan, John W.
1
Chekariu, Cristian
1
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1
Chow, Cheris W. C.
1
Dant, Rajiv P.
1
Dimitriadis, Sergios
1
Dixon, Andrea
1
Echchakoui, Said
1
Evans, Kenneth R.
1
Evanschitzky, Heiner
1
Feng, Jie
1
Fu, Xiaoxiao
1
Geng, Zizhen
1
Guenzi, Paolo
1
Guo, Wenxia
1
He, Hongwei
1
Helm, Amanda
1
Huang, Zhuowei
1
Hung, Kuang-peng
1
Jeon, Hyo Jin
1
Jha, Subhash
1
Karatepe, Osman M.
1
Kemp, Elyria
1
Lee, Nick
1
Liu, Chao
1
Liu, Xinmei
1
Loi, Raymond
1
Main, Kelley
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Marín, Longinos
1
Mavondo, Felix T.
1
Miao, Li
1
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European journal of marketing : EJM
International journal of contemporary hospitality management
Industrial marketing management : the international journal for industrial and high-tech firms
154
The journal of personal selling & sales management : JPSSM
152
Journal of business research : JBR
109
The journal of business & industrial marketing
76
Journal of personal selling & sales management
75
Journal of the Academy of Marketing Science
58
Journal of retailing and consumer services
42
Journal of marketing
37
Journal of business-to-business marketing
34
The service industries journal
28
Journal of marketing theory and practice
25
Journal of retailing
23
SpringerLink / Bücher
22
Journal of business ethics : JOBE
20
Journal of marketing education : JME
20
Journal of marketing research : JMR
19
The Oxford handbook of strategic sales and sales management
15
International journal of retail & distribution management
14
Psychology & marketing
14
Journal of marketing theory and practice : JMTP
13
Journal of service research
13
Journal of service research : JSR
12
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
11
Marketing letters : a journal of research in marketing
11
European journal of marketing
10
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
10
Journal of marketing channels : ... distribution systems, strategy, and management
10
Journal of strategic marketing
10
Management science : journal of the Institute for Operations Research and the Management Sciences
10
Marketing intelligence & planning
10
Harvard-Business-Manager : das Wissen der Besten
9
International journal of hospitality management
9
Journal of managerial issues : JMI
9
Sales management : a multinational perspective
9
Asia Pacific journal of marketing and logistics
8
Harvard business review : HBR
8
Journal of marketing management : MM
8
Journal of marketing research
8
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
8
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ECONIS (ZBW)
22
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1
Can customer participation promote hospitality frontline employees' extra-role service behavior?
Xu, Angela J.
;
Zhu, Ting Ting
;
Loi, Raymond
;
Chow, …
- In:
International journal of contemporary hospitality management
35
(
2023
)
1
,
pp. 218-234
Persistent link: https://www.econbiz.de/10013546042
Saved in:
2
Effects of frontline employee role overload on customer responses and sales performance : moderator and mediators
Jha, Subhash
;
Balaji, M. S.
;
Yavas, Ugur
;
Babakus, Emin
- In:
European journal of marketing : EJM
51
(
2017
)
2
,
pp. 282-303
Persistent link: https://www.econbiz.de/10011661678
Saved in:
3
The effectiveness of matching sales influence tactics to consumers’ avoidance versus approach shopping motivations
Guo, Wenxia
;
Main, Kelley
- In:
European journal of marketing : EJM
51
(
2017
)
9/10
,
pp. 1577-1596
Persistent link: https://www.econbiz.de/10011755188
Saved in:
4
Effect of salesperson personality on sales performance from the customer's perspective : application of socioanalytic theory
Echchakoui, Said
- In:
European journal of marketing : EJM
51
(
2017
)
9/10
,
pp. 1739-1767
Persistent link: https://www.econbiz.de/10011755504
Saved in:
5
Test of a mediation model of psychological capital among hotel salespeople
Bouzari, Mona
;
Karatepe, Osman M.
- In:
International journal of contemporary hospitality management
29
(
2017
)
8
,
pp. 2178-2197
Persistent link: https://www.econbiz.de/10011783613
Saved in:
6
Unintended effects of marketing messages on salespeople's cynicism
Seriki, Olalekan K.
;
Evans, Kenneth R.
;
Jeon, Hyo Jin
; …
- In:
European journal of marketing : EJM
50
(
2016
)
5/6
,
pp. 1047-1072
Persistent link: https://www.econbiz.de/10011529783
Saved in:
7
Strategic management of salespeople when promoting new products : moderating effects of sales-related organizational psychological climate
Chen, Annie Huiling
;
Peng, Norman
;
Hung, Kuang-peng
- In:
European journal of marketing : EJM
49
(
2015
)
9/10
,
pp. 1616-1644
Persistent link: https://www.econbiz.de/10011409521
Saved in:
8
Service workers' job performance : the roles of personality traits, organizational identification, and customer orientation
He, Hongwei
;
Wang, Weiyue
;
Zhu, Weichun
;
Harris, Lloyd C.
- In:
European journal of marketing : EJM
49
(
2015
)
11/12
,
pp. 1751-1776
Persistent link: https://www.econbiz.de/10011449315
Saved in:
9
Professional sales coaching : an integrative review and research agenda
Badrinarayanan, Vishag
;
Dixon, Andrea
;
West, Vicki L.
; …
- In:
European journal of marketing : EJM
49
(
2015
)
7/8
,
pp. 1087-1113
Persistent link: https://www.econbiz.de/10011338812
Saved in:
10
The effects of emotional labor on frontline employee creativity
Geng, Zizhen
;
Liu, Chao
;
Liu, Xinmei
;
Feng, Jie
- In:
International journal of contemporary hospitality management
26
(
2014
)
7
,
pp. 1046-1064
Persistent link: https://www.econbiz.de/10010426096
Saved in:
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