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isPartOf:"Zukunftsorientierter Wandel im Krankenhausmanagement : Outsourcing, IT-Nutzenpotenziale, Kooperationsformen, Change Management"
~isPartOf:"International journal of pharmaceutical and healthcare marketing : IJPHM"
~subject:"Pharmaceuticals"
~subject:"Service quality"
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Search: subject_exact:"Krankenhaus"
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Pharmaceuticals
Service quality
Hospital
49
Krankenhaus
49
Dienstleistungsqualität
16
Gesundheitsversorgung
14
Health care
14
Deutschland
13
Germany
13
Customer satisfaction
10
Kundenzufriedenheit
10
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Service management
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Health care marketing
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Organisatorischer Wandel
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Patient satisfaction
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Aagja, Jayesh P.
1
Ahmed, Zafar U.
1
Ashill, Nicholas J.
1
Ağdelen, Zafer
1
Baalbaki, Imad
1
Bamfo, Bylon Abeeku
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Beise-Zee, Rian
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Bergner, Kai N.
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Brunel, Frederic
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Byram, Anand
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Chahal, Hardeep
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Cham Tat Huei
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Coustasse, Alberto
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Desai, Pranjal
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Dogbe, Courage Simon Kofi
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El-Bassiouny, Noha
1
Ersöz, Burcu Toker
1
Falk, Tomas
1
Findley, Carolyn Sara Casey
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Garg, Renuka
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Hamed, Sara
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Hegji, Charles E.
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Heinrick, Daniel
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Henkin, Stanislav
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Hölzing, Jörg A.
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Jandavath, Rama Krishna Naik
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Khalili, Hamidreza
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Kiani, Soroosh
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Lim, Yet-mee
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Magaña Carrillo, Irma
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Osei-Frimpong, Kofi
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Otero-Neira, Carmen
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Padin, Carmen
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Pashtenko, Valentin H.
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Poston, Robert
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Zukunftsorientierter Wandel im Krankenhausmanagement : Outsourcing, IT-Nutzenpotenziale, Kooperationsformen, Change Management
International journal of pharmaceutical and healthcare marketing : IJPHM
Health care management review : HCM review
76
International journal of hospitality management
54
Journal of health economics
44
NBER working paper series
39
Working paper / National Bureau of Economic Research, Inc.
39
Journal of health organization and management
37
NBER Working Paper
36
Quality management journal : QMJ
34
Health marketing quarterly
24
Health economics
23
Health care management science
22
International journal of contemporary hospitality management
21
The TQM journal : the international review of organizational improvement
20
Management science : journal of the Institute for Operations Research and the Management Sciences
19
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
19
The European journal of health economics : HEPAC ; health economics in prevention and care
18
International journal of productivity and quality management : IJPQM
17
Journal of hospitality marketing & management
17
Ruhr economic papers
15
The service industries journal
14
Total quality management & business excellence
14
The European journal of health economics
13
Discussion paper / Centre for Economic Policy Research
12
International journal of quality and service sciences
12
Discussion paper series / IZA
11
International journal of quality & reliability management
11
Production and operations management : an international journal of the Production and Operations Management Society
11
Production and operations management : the flagship research journal of the Production and Operations Management Society
11
Tourism management : research, policies, practice
11
CHE research paper
10
European journal of operational research : EJOR
10
Health economics review
10
International journal of health care finance and economics
10
Manufacturing & service operations management : M & SOM
10
Journal of business research : JBR
9
Journal of travel and tourism marketing
9
Technological forecasting & social change : an international journal
9
International journal of production economics
8
International journal of production research
8
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ECONIS (ZBW)
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1
Factors influencing the choice of private and public hospitals : empirical evidence from Ghana
Bamfo, Bylon Abeeku
;
Dogbe, Courage Simon Kofi
- In:
International journal of pharmaceutical and healthcare …
11
(
2017
)
1
,
pp. 80-96
Persistent link: https://www.econbiz.de/10011705028
Saved in:
2
Healthcare quality and medicine reimbursement criteria in Iran
Khalili, Hamidreza
;
Sameti, Ardalan
- In:
International journal of pharmaceutical and healthcare …
11
(
2017
)
4
,
pp. 455-470
Persistent link: https://www.econbiz.de/10011812921
Saved in:
3
Healthcare service quality effect on patient satisfaction and behavioural intentions in corporate hospitals in India
Jandavath, Rama Krishna Naik
;
Byram, Anand
- In:
International journal of pharmaceutical and healthcare …
10
(
2016
)
1
,
pp. 48-74
Persistent link: https://www.econbiz.de/10011563854
Saved in:
4
Direct to consumer advertising of robotic heart bypass surgery : effectiveness, patient satisfaction and clinical outcomes
Kiani, Soroosh
;
Kurian, Dinesh
;
Henkin, Stanislav
; …
- In:
International journal of pharmaceutical and healthcare …
10
(
2016
)
4
,
pp. 358-375
Persistent link: https://www.econbiz.de/10011643421
Saved in:
5
Antecedents of hospital brand image and the relationships with medical tourists' behavioral intention
Cham Tat Huei
;
Lim, Yet-mee
;
Nai Chiek Aik
;
Tay, …
- In:
International journal of pharmaceutical and healthcare …
10
(
2016
)
4
,
pp. 412-431
Persistent link: https://www.econbiz.de/10011643495
Saved in:
6
Examining the effects of patient characteristics and prior value needs on the patient-doctor encounter process in healthcare service delivery
Osei-Frimpong, Kofi
- In:
International journal of pharmaceutical and healthcare …
10
(
2016
)
2
,
pp. 192-213
Persistent link: https://www.econbiz.de/10011591748
Saved in:
7
Evidence-based design and transformative service research for the healthcare in hospitals : setting the research agenda
Hamed, Sara
;
El-Bassiouny, Noha
;
Ternès, Anabel
- In:
International journal of pharmaceutical and healthcare …
10
(
2016
)
2
,
pp. 214-229
Persistent link: https://www.econbiz.de/10011591753
Saved in:
8
Healthcare service quality : what really matters to the female patient?
Shafei, Ingy
;
Walburg, Jan Auke
;
Taher, Ahmed F.
- In:
International journal of pharmaceutical and healthcare …
9
(
2015
)
4
,
pp. 369-391
Persistent link: https://www.econbiz.de/10011479969
Saved in:
9
An international and comparative study of perceived justice in Mexican, Puerto Rican and Spanish hospitals
Sosa Varela, Juan C.
;
Magaña Carrillo, Irma
;
Padin, Carmen
- In:
International journal of pharmaceutical and healthcare …
8
(
2014
)
3
,
pp. 248-264
Persistent link: https://www.econbiz.de/10010424182
Saved in:
10
The effects of DTCA on patient compliance : exploring the impact of endorsers selcetion and message tonality on patients with diabetes
Bergner, Kai N.
;
Falk, Tomas
;
Heinrick, Daniel
; …
- In:
International journal of pharmaceutical and healthcare …
7
(
2013
)
4
,
pp. 391-409
Persistent link: https://www.econbiz.de/10010237647
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