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person:"Günter, Bernd"
~person:"Svensson, Göran"
~person:"Wieseke, Jan"
~subject:"Confidence"
~type:"article"
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Confidence
Beziehungsmarketing
63
Relationship marketing
63
Customer satisfaction
31
Kundenzufriedenheit
31
Lieferantenmanagement
27
Supplier relationship management
27
Vertrauen
16
Salespeople
14
Verkaufspersonal
14
B-to-B-Marketing
13
Business-to-business marketing
13
Consumer behaviour
11
Konsumentenverhalten
11
Selling
11
Verkauf
11
Arbeitszufriedenheit
9
Job satisfaction
9
commitment
9
satisfaction
9
Beschwerdemanagement
8
Complaint management
8
Dienstleistungsqualität
8
Service quality
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trust
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Theorie
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Theory
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Deutschland
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Dienstleistungssektor
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Germany
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Service industry
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coordination
6
relationship marketing
6
KMU
5
Marketing management
5
Marketingmanagement
5
Norway
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Norwegen
5
SME
5
Satisfaction
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16
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Günter, Bernd
Svensson, Göran
Wieseke, Jan
Han, Heesup
7
Mysen, Tore
6
Akrout, Houcine
5
Fatima, Johra Kayeser
5
Mostert, Pierre
5
Rather, Raouf Ahmad
5
Roberts-Lombard, Mornay
5
Abosag, Ibrahim
4
Bang, Nguyen
4
Bilgihan, Anil
4
Bui Thanh Khoa
4
Lee, Choong-Ki
4
Park, Jungkun
4
Rajaobelina, Lova
4
Ahn, Jiseon
3
Albaum, Gerald S.
3
Balaji, M. S.
3
Banerjee, Shubhomoy
3
Basso, Kenny
3
Billström, Anders
3
Brengman, Malaika
3
Brun, Isabelle
3
Busser, James A.
3
Casidy, Riza
3
Cheah, Jun-Hwa
3
Choi, Beom Joon
3
Chung, Namho
3
Di Mascio, Rita
3
Diallo, Mbaye Fall
3
Donthu, Naveen
3
Gupta, Suraksha
3
Jacob, Jayanth
3
Karimov, Farhod P.
3
Kataria, Sonia
3
Kenning, Peter
3
Khan, Imran
3
Kharouf, Husni
3
Kim, Myung-Ja
3
Lee, Dong-il
3
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Journal of business-to-business marketing
4
International journal of procurement management
3
The journal of business & industrial marketing
3
International journal of business excellence
2
International journal of logistics economics and globalisation
1
Journal of business research : JBR
1
Journal of contemporary marketing science
1
South African journal of economic and management sciences
1
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ECONIS (ZBW)
16
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1
The antecedents and outcomes of micro-enterprise business banking customers' relationship satisfaction
Van der Merwe, Michelle Caroline
;
Mostert, Pierre
; …
- In:
Journal of business-to-business marketing
31
(
2024
)
1
,
pp. 27-42
Persistent link: https://www.econbiz.de/10014514694
Saved in:
2
The role of trust and commitment as mediators between economic and non-economic satisfaction in sales manager B2B relationships
Ferro-Soto, Carlos
;
Padin, Carmen
;
Svensson, Göran
; …
- In:
The journal of business & industrial marketing
38
(
2023
)
1
,
pp. 235-251
Persistent link: https://www.econbiz.de/10013539060
Saved in:
3
A nomological framework of antecedents and postcedents to satisfaction in purchase and sales business relationships
Guan, Jyh-Liang
;
Lee, Tzong-ru
;
Mostert, Pierre
; …
- In:
Journal of contemporary marketing science
6
(
2023
)
1
,
pp. 46-63
Persistent link: https://www.econbiz.de/10014301512
Saved in:
4
Validating the sequential logic of quality constructs in seller-customer business relationships : antecedents, mediator and outcomes
Høgevold, Nils M.
;
Rodríguez, Rocío
;
Svensson, Göran
; …
- In:
Journal of business-to-business marketing
29
(
2022
)
1
,
pp. 43-67
Persistent link: https://www.econbiz.de/10013178123
Saved in:
5
Antecedents and outcomes of satisfaction in buyer-supplier relationships in South Africa : a replication study
Roberts-Lombard, Mornay
;
Mpinganjira, Mercy
;
Svensson, …
- In:
South African journal of economic and management sciences
20
(
2017
)
1
,
pp. 1-14
Persistent link: https://www.econbiz.de/10011778254
Saved in:
6
Validating trust and commitment as mediators between economic and non-economic satisfaction in Puerto Rican buyer-supplier relationships
Sosa Varela, Juan Carlos
;
Svensson, Göran
; …
- In:
International journal of procurement management
12
(
2019
)
4
,
pp. 391-409
Persistent link: https://www.econbiz.de/10012138468
Saved in:
7
Validating the relationship between trust, commitment, economic and non-economic satisfaction in South African buyer-supplier relationships
Mpinganjira, Mercy
;
Roberts-Lombard, Mornay
;
Svensson, …
- In:
The journal of business & industrial marketing
32
(
2017
)
3
,
pp. 421-431
Persistent link: https://www.econbiz.de/10011662279
Saved in:
8
Validity and reliability of satisfaction as a mediator between quality constructs in manufacturer-supplier relationships through time and across contexts
Padin, Carmen
;
Ferro, Carlos
;
Svensson, Göran
- In:
Journal of business-to-business marketing
24
(
2017
)
1
,
pp. 1-17
Persistent link: https://www.econbiz.de/10011674235
Saved in:
9
Trust and commitment as mediators between economic and non-economic satisfaction in manufacturer-supplier relationships
Ferro, Carlos
;
Padin, Carmen
;
Svensson, Göran
;
Payan, …
- In:
The journal of business & industrial marketing
31
(
2016
)
1
,
pp. 13-23
Persistent link: https://www.econbiz.de/10011539306
Saved in:
10
The precursor role of cooperation, coordination, and relationship assets in a relationship model
Payan, Janice M.
;
Hair, Joseph F.
;
Svensson, Göran
; …
- In:
Journal of business-to-business marketing
23
(
2016
)
1
,
pp. 63-79
Persistent link: https://www.econbiz.de/10011496548
Saved in:
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