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person:"Khare, Arpita"
~person:"Quach, Sara"
~subject:"Age group"
~subject:"Beziehungsmarketing"
~subject:"Einzelhandel"
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Search: subject_exact:"Consumer Behaviour"
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Beziehungsmarketing
Einzelhandel
Consumer behaviour
99
Konsumentenverhalten
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India
58
Indien
58
Relationship marketing
24
Retail trade
15
Dienstleistungsqualität
14
Service quality
14
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12
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Khare, Arpita
Quach, Sara
Han, Heesup
41
Hollebeek, Linda D.
33
Verhoef, Peter C.
33
Grewal, Dhruv
31
Loureiro, Sandra Maria Correia
31
Mattila, Anna S.
29
Swoboda, Bernhard
29
Schramm-Klein, Hanna
25
Gázquez-Abad, Juan Carlos
24
Kumar, V.
24
Huber, Frank
23
Klaus, Philipp
23
Pantano, Eleonora
22
Das, Gopal
21
Bang, Nguyen
20
Martínez-López, Francisco J.
20
Prentice, Catherine
19
Rather, Raouf Ahmad
19
Balaji, M. S.
18
Gijsbrechts, Els
18
Gil Saura, Irene
18
Khan, Imran
18
Usman, Osly
18
Foscht, Thomas
17
Zielke, Stephan
17
Ahn, Jiseon
16
Evanschitzky, Heiner
16
Herrmann, Andreas
16
Japutra, Arnold
16
Rajagopal
16
Roggeveen, Anne L.
16
Sands, Sean
16
Wong, IpKin Anthony
16
Lemon, Katherine N.
15
Mittal, Vikas
15
Paul, Justin
15
Rahman, Zillur
15
Roy, Sanjit
15
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Journal of retailing and consumer services
6
Journal of international consumer marketing
3
Asia Pacific journal of marketing and logistics
2
International journal of electronic marketing and retailing : IJEMR
2
Journal of marketing analytics : JMA
2
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
2
Services marketing quarterly
2
The international review of retail, distribution and consumer research
2
Australasian marketing journal : AMJ ; official journal of the Australia-New Zealand Marketing Academy (ANZMAC)
1
International journal of Indian culture and business management
1
International journal of business and emerging markets : IJBEM
1
International journal of retail & distribution management
1
Journal of consumer behaviour
1
Journal of customer behaviour
1
Journal of financial services marketing : JFSM
1
Journal of global marketing
1
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
1
Journal of internet commerce
1
Journal of marketing management : JMM ; journal of the Academy of Marketing
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Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
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ECONIS (ZBW)
35
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1
Chatbots in frontline services and customer experience : an anthropomorphism perspective
Nguyen Tuyet-Mai
;
Ferm, Lars-Erik Casper
;
Quach, Sara
; …
- In:
Psychology & marketing
40
(
2023
)
11
,
pp. 2201-2225
Persistent link: https://www.econbiz.de/10014432391
Saved in:
2
Towards an understanding of meme marketing : conceptualisation and empirical evidence
Razzaq, Ali
;
Shao, Wei
;
Quach, Sara
- In:
Journal of marketing management : JMM ; journal of the …
39
(
2023
)
7/8
,
pp. 670-701
Persistent link: https://www.econbiz.de/10014321538
Saved in:
3
Are privacy concerns still relevant? : revisiting consumer behaviour in omnichannel retailing
Cheah, Jun-Hwa
;
Lim, Xin-Jean
;
Hiram Ting
;
Liu, Yide
; …
- In:
Journal of retailing and consumer services
65
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013169706
Saved in:
4
Service integration in omnichannel retailing and its impact on customer experience
Quach, Sara
;
Barari, Mojtaba
;
Moudrý, Dann Vit
;
Quach, Ken
- In:
Journal of retailing and consumer services
65
(
2022
),
pp. 1-9
Persistent link: https://www.econbiz.de/10013169715
Saved in:
5
The effect of AI quality on customer experience and brand relationship
Nguyen Tuyet-Mai
;
Quach, Sara
;
Patamaporn Thaichon
- In:
Journal of consumer behaviour
21
(
2022
)
3
,
pp. 481-493
Persistent link: https://www.econbiz.de/10013275503
Saved in:
6
Health insurance policy renewal : an exploration of reputation, performance, and affect to understand customer inertia
Kautish, Pradeep
;
Khare, Arpita
;
Sharma, Rajesh
- In:
Journal of marketing analytics : JMA
10
(
2022
)
3
,
pp. 261-278
Persistent link: https://www.econbiz.de/10013390768
Saved in:
7
Customer participation in firm-initiated activities via social media : understanding the role of experiential value
Quach, Sara
;
Shao, Wei
;
Ross, Mitchell
;
Thaichon, Park
- In:
Australasian marketing journal : AMJ ; official journal …
29
(
2021
)
2
,
pp. 132-141
Persistent link: https://www.econbiz.de/10012668420
Saved in:
8
Multi-item scale development for online consumption emotion construct and psychometric evaluation for relationship marketing
Kautish, Pradeep
;
Sharma, Rajesh
;
Khare, Arpita
- In:
Journal of relationship marketing : innovations and …
20
(
2021
)
2
,
pp. 91-134
Persistent link: https://www.econbiz.de/10012515002
Saved in:
9
Location and agglomeration factors predicting retailers' preference for Indian malls
Khare, Arpita
- In:
Journal of marketing analytics : JMA
8
(
2020
)
4
,
pp. 245-266
Persistent link: https://www.econbiz.de/10012421360
Saved in:
10
Managing customer switching behavior in the banking industry
Thaichon, Park
;
Quach, Sara
;
Bavalur, Amulya Sai
;
Nair, …
- In:
Services marketing quarterly
38
(
2017
)
3
,
pp. 142-154
Persistent link: https://www.econbiz.de/10011756714
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