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subject:"Consumer behaviour"
~isPartOf:"International journal of hospitality management"
~isPartOf:"Journal of hospitality marketing & management"
~subject:"Service quality"
~subject:"Social web"
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Search: subject_exact:"Consumer Behaviour"
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Consumer behaviour
Service quality
Social web
Konsumentenverhalten
966
Gastronomie
314
Restaurant industry
314
Customer satisfaction
275
Kundenzufriedenheit
275
Hotel industry
271
Hotellerie
271
Dienstleistungsqualität
270
Beziehungsmarketing
236
Relationship marketing
236
Emotion
113
Brand management
99
Markenführung
99
Viral marketing
94
Virales Marketing
94
Brand image
86
Markenimage
86
Internet marketing
72
Online-Marketing
72
USA
69
United States
69
Online retailing
59
Online-Handel
59
Food
56
Confidence
55
Vertrauen
55
Lebensmittel
54
Social Web
51
Beschwerdemanagement
50
Complaint management
50
Coronavirus
48
Customer service
44
Kundenservice
44
Holiday behaviour
42
Urlaubsverhalten
42
Corporate Social Responsibility
41
Corporate social responsibility
41
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Undetermined
682
Free
7
Type of publication
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Article
966
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Article in journal
966
Aufsatz in Zeitschrift
966
Collection of articles of several authors
1
Conference proceedings
1
Konferenzschrift
1
Sammelwerk
1
Language
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English
966
Author
All
Han, Heesup
41
Jang, Soocheong
31
Mattila, Anna S.
30
Line, Nathaniel D.
16
Wu, Luorong
14
Zhang, Lu
14
Hanks, Lydia
13
Hyun, Sunghyup Sean
11
Jeong, EunHa
11
Kim, Woo Gon
11
Lu, Lu
11
Miao, Li
11
Wei, Wei
11
Gursoy, Dogan
10
Guéguen, Nicolas
9
Jacob, Céline
9
Law, Chun Hung Roberts
9
Liu, Qing
9
Cho, Meehee
8
Chua, Bee-Lia
8
Heo, Cindy Yoonjoung
8
Kang, Juhee
8
Kim, DongHee
8
Kim, Jong-Hyeong
8
Kim, Seongseop
8
Lee, Seoki
8
Qu, Hailin
8
Seo, Soobin
8
Tanford, Sarah
8
Tang, Liang
8
Wang, Yao-Chin
8
Bilgihan, Anil
7
DiPietro, Robin B.
7
Fan, Alei
7
Lee, Seonjeong
7
Prayag, Girish
7
Rahman, Imran
7
So, Kevin Kam Fung
7
Song, Hanqun
7
Wong, IpKin Anthony
7
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Institution
All
Consumer Behavior in Tourism Symposium <2011, Bruneck>
1
Published in...
All
International journal of hospitality management
Journal of hospitality marketing & management
Journal of retailing and consumer services
1,930
Journal of business research : JBR
1,891
International journal of consumer studies
755
Psychology & marketing
652
Journal of consumer research : JCR ; an interdisciplinary bimonthly
581
NBER working paper series
503
Working paper / National Bureau of Economic Research, Inc.
431
The journal of product & brand management
393
Asia Pacific journal of marketing and logistics
391
NBER Working Paper
380
European journal of marketing : EJM
348
The journal of brand management : an international journal
347
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
343
Journal of marketing research : JMR
343
Management science : journal of the Institute for Operations Research and the Management Sciences
326
Journal of international consumer marketing
312
Journal of travel and tourism marketing
312
Journal of marketing management : MM
307
Journal of retailing
303
Journal of marketing communications
295
International journal of retail & distribution management
292
Marketing letters : a journal of research in marketing
292
Tourism management : research, policies, practice
292
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
289
SpringerLink / Bücher
286
The journal of consumer marketing
284
Cogent business & management
283
Journal of consumer behaviour : an international research review
283
Journal of fashion marketing and management
283
Journal of marketing
279
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
273
The international review of retail, distribution and consumer research
273
Journal of the Academy of Marketing Science
266
Technological forecasting & social change : an international journal
262
International journal of contemporary hospitality management
261
Journal of business ethics : JOBE
259
The journal of services marketing
259
Journal of economic psychology : research in economic psychology and behavioral economics
253
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ECONIS (ZBW)
966
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91
Exploring the antecedents for hospitality reviewers' trustworthiness and its impact on business patronage
Chatterjee, Swagato
;
Rakshit, Krishanu
;
Mandal, Prasenjit
- In:
International journal of hospitality management
110
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014310683
Saved in:
92
Pet influencers on social media : the joint effect of message appeal and narrator
Zhang, Lu
;
Wei, Wei
;
Rathjens, Bobbie
;
Zheng, Yanyan
- In:
International journal of hospitality management
110
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014310684
Saved in:
93
The role of online reviews in restaurant selection intentions : a latent growth modeling approach
Xia, Yingxue
;
Ha, Hong Youl
- In:
International journal of hospitality management
111
(
2023
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014311443
Saved in:
94
Owned media or earned media? : the influence of social media types on impulse buying intention in internet celebrity restaurants
Zhou, Yan
;
Li, Yong-Quan
;
Ruan, Wen-Qi
;
Zhang, Shu-Ning
- In:
International journal of hospitality management
111
(
2023
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014311444
Saved in:
95
Creepy vs. cool : switching from human staff to service robots in the hospitality industry
Kang, Sung-Eun
;
Koo, Chulmo
;
Chung, Namho
- In:
International journal of hospitality management
111
(
2023
),
pp. 1-18
Persistent link: https://www.econbiz.de/10014311454
Saved in:
96
Investigating the use experience of restaurant service robots : the cognitive-affective-behavioral framework
Chen, Ching-fu
;
Girish V. G.
- In:
International journal of hospitality management
111
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014311479
Saved in:
97
What consumer complaints should hoteliers prioritize? : analysis of online reviews under different market segments
Wu, Jie
;
Zhao, Narisa
- In:
Journal of hospitality marketing & management
32
(
2023
)
1
,
pp. 1-28
Persistent link: https://www.econbiz.de/10013545795
Saved in:
98
Responding to negative reviews? : the interplay of management response strategy and service failure type
Salehi-Esfahani, Saba
;
Torres, Edwin
;
Hua, Nan
- In:
Journal of hospitality marketing & management
32
(
2023
)
1
,
pp. 29-49
Persistent link: https://www.econbiz.de/10013545802
Saved in:
99
Sexual orientation identity matters : lesbian, gay, and bi-sexual customers’ perceptions of service encounters
Ro, Heejung
- In:
Journal of hospitality marketing & management
32
(
2023
)
1
,
pp. 75-94
Persistent link: https://www.econbiz.de/10013545807
Saved in:
100
Does dysfunctional customer behavior really impact the turnover intention of hotel guest-contact employees? : the role of wisdom leadership and job embeddedness
El-Bayoumi Salem, Islam
;
Abbas, Haidar
;
Mousa, Mohamed
; …
- In:
Journal of hospitality marketing & management
32
(
2023
)
2
,
pp. 150-173
Persistent link: https://www.econbiz.de/10013545827
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