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subject:"Emotion"
~isPartOf:"Journal of hospitality marketing & management"
~subject:"Online-Handel"
~subject:"Theory"
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Emotion
Online-Handel
Theory
Consumer behaviour
245
Konsumentenverhalten
245
Customer satisfaction
91
Kundenzufriedenheit
91
Dienstleistungsqualität
77
Hotel industry
77
Hotellerie
77
Service quality
77
Beziehungsmarketing
73
Relationship marketing
73
Gastronomie
57
Restaurant industry
57
Viral marketing
29
Virales Marketing
29
Beschwerdemanagement
26
Complaint management
26
Brand image
25
Brand management
25
Markenführung
25
Markenimage
25
Internet marketing
22
Online-Marketing
22
Social Web
22
Social web
22
Holiday behaviour
19
Urlaubsverhalten
19
Confidence
18
Online retailing
18
Vertrauen
18
USA
17
United States
17
Brand
13
Markenartikel
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Website
12
customer loyalty
12
satisfaction
12
trust
12
Corporate Social Responsibility
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53
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53
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53
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English
53
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Prayag, Girish
4
Amin, Muslim
2
Chen, Hsiangting Shatina
2
Cobanoglu, Cihan
2
Han, Heesup
2
Hanks, Lydia
2
Jai, Tun-Min
2
Lee, Seonjeong
2
Mattila, Anna S.
2
Ribeiro, Manuel Alector
2
Abbas, Haidar
1
Ahmad, Aqeel
1
Ahmad, Naveed
1
Ai, Jin
1
Aideed, Hassan
1
Akhtar, Muhammad Nadeem
1
Akhtar, Nadeem
1
Ali, Faizan
1
Almanza, Barbara
1
Andreu, Luisa
1
Anusree, M. R.
1
Apaolaza, Vanessa
1
Baloglu, Seyhmus
1
Behnke, Carl
1
Beise-Zee, Rian
1
Bilgihan, Anil
1
Bilro, Ricardo Godinho
1
Bonn, Mark Andrew
1
Busser, James
1
Cai, Ruiying
1
Cain, Lisa
1
Chakraborty, Debarun
1
Chang, Hyo Jung
1
Chen, Chun-Chu
1
Chen, Jing
1
Chen, Shan-Pei
1
Chen, Yi
1
Chi, Oscar Hengxuan
1
Chiu, Tsui-Hua
1
Chiu, Yen-Ting Helena
1
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Journal of hospitality marketing & management
Journal of retailing and consumer services
480
Journal of business research : JBR
369
International journal of hospitality management
127
NBER working paper series
109
Management science : journal of the Institute for Operations Research and the Management Sciences
108
Psychology & marketing
100
Working paper / National Bureau of Economic Research, Inc.
94
Journal of internet commerce
93
NBER Working Paper
93
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
91
International journal of electronic marketing and retailing : IJEMR
88
International journal of consumer studies
84
Journal of consumer research : JCR ; an interdisciplinary bimonthly
81
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
81
Electronic commerce research
80
Information systems research : ISR
75
Discussion paper / Centre for Economic Policy Research
74
Journal of economic psychology : research in economic psychology and behavioral economics
72
Journal of retailing
72
The international review of retail, distribution and consumer research
72
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
71
European journal of operational research : EJOR
70
International journal of industrial organization
67
Cogent business & management
64
Tourism management : research, policies, practice
64
International journal of retail & distribution management
63
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
63
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
62
Journal of economic behavior & organization : JEBO
62
Journal of marketing research : JMR
61
SpringerLink / Bücher
61
Economics letters
60
International journal of internet marketing and advertising : IJIMA
59
Gabler Edition Wissenschaft
58
The journal of product & brand management
58
Asia Pacific journal of marketing and logistics
57
Europäische Hochschulschriften / 5
56
European journal of marketing : EJM
55
Journal of electronic commerce research : JECR
55
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
55
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ECONIS (ZBW)
53
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1
The effects of message framing in CSR advertising on consumers' emotions, attitudes, and behavioral intentions
Stadlthanner, Katja Anna
;
Andreu, Luisa
;
Ribeiro, …
- In:
Journal of hospitality marketing & management
31
(
2022
)
7
,
pp. 777-796
Persistent link: https://www.econbiz.de/10013357136
Saved in:
2
From screen to service : how corporate social responsibility messages on social media shape hotel consumer advocacy
Ahmad, Naveed
;
Ahmad, Aqeel
;
Lewandowska, Anna
;
Han, Heesup
- In:
Journal of hospitality marketing & management
33
(
2024
)
3
,
pp. 384-413
Persistent link: https://www.econbiz.de/10014511811
Saved in:
3
Effect of online review comment recency on information processing : interaction between overall and recently posted individual ratings
Shin, Seunghun
;
Xiang, Zheng
- In:
Journal of hospitality marketing & management
33
(
2024
)
5
,
pp. 602-625
Persistent link: https://www.econbiz.de/10014564202
Saved in:
4
What consumer complaints should hoteliers prioritize? : analysis of online reviews under different market segments
Wu, Jie
;
Zhao, Narisa
- In:
Journal of hospitality marketing & management
32
(
2023
)
1
,
pp. 1-28
Persistent link: https://www.econbiz.de/10013545795
Saved in:
5
Does dysfunctional customer behavior really impact the turnover intention of hotel guest-contact employees? : the role of wisdom leadership and job embeddedness
El-Bayoumi Salem, Islam
;
Abbas, Haidar
;
Mousa, Mohamed
; …
- In:
Journal of hospitality marketing & management
32
(
2023
)
2
,
pp. 150-173
Persistent link: https://www.econbiz.de/10013545827
Saved in:
6
Corporate social responsibility authenticity as an antecedent to customer citizenship behavior : evidence from hospitality industry in Taiwan
Dung Minh Nguyen
;
Chiu, Yen-Ting Helena
- In:
Journal of hospitality marketing & management
32
(
2023
)
4
,
pp. 477-504
Persistent link: https://www.econbiz.de/10014281024
Saved in:
7
Effects of hotels' corporate social responsibility (CSR) initiatives on green consumer behavior : investigating the roles of consumer engagement, positive emotions, and altruistic...
Raza, Ali
;
Muhammad Farrukh
;
Wang, Guofeng
;
Iqbal, …
- In:
Journal of hospitality marketing & management
32
(
2023
)
7
,
pp. 870-892
Persistent link: https://www.econbiz.de/10014369547
Saved in:
8
Key dimensions of memorable gastronomic experience : application of q-methodology
Rašan, Dora
;
Laškarin Ažić, Marina
- In:
Journal of hospitality marketing & management
32
(
2023
)
5
,
pp. 615-630
Persistent link: https://www.econbiz.de/10014319781
Saved in:
9
Consumers' usage of food delivery app : a theory of consumption values
Chakraborty, Debarun
;
Kayal, Ghadeer
;
Mehta, Prashant
; …
- In:
Journal of hospitality marketing & management
31
(
2022
)
5
,
pp. 601-619
Persistent link: https://www.econbiz.de/10013327188
Saved in:
10
Antecedents and consequences of perceived food authenticity : a cognitive appraisal perspective
Prayag, Girish
;
Le, Truc H
;
Pourfakhimi, Shahab
;
Nadim, …
- In:
Journal of hospitality marketing & management
31
(
2022
)
8
,
pp. 937-961
Persistent link: https://www.econbiz.de/10013459475
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