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subject:"Innovation management"
~isPartOf:"International marketing review"
~isPartOf:"Journal of business research : JBR"
~isPartOf:"Service business"
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Search: subject_exact:"Customer orientation"
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Innovation management
Beziehungsmarketing
725
Relationship marketing
725
Consumer behaviour
387
Konsumentenverhalten
387
Customer satisfaction
179
Kundenzufriedenheit
179
Dienstleistungsqualität
147
Service quality
147
Brand management
142
Markenführung
142
Brand image
109
Markenimage
109
Social Web
101
Social web
101
Customer integration
97
Kundenintegration
96
Lieferantenmanagement
90
Supplier relationship management
90
Brand
72
Internet marketing
68
Markenartikel
68
Online-Marketing
68
Customer value
62
Kundenwert
62
Innovation
52
Marketing management
51
Marketingmanagement
51
Emotion
50
Beschwerdemanagement
49
Complaint management
49
Einzelhandel
49
Retail trade
49
Confidence
45
Vertrauen
45
Online retailing
41
Online-Handel
41
Customer service
39
Kundenservice
39
Loyalty
39
Satisfaction
39
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24
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1
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29
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29
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29
Case study
1
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1
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English
29
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Morgan, Todd
2
Adams, Pamela
1
Andreassen, Tor W.
1
Angriawan, Arifin
1
Anning-Dorson, Thomas
1
Anokhin, Sergey
1
Anokhin, Sergey Alexander
1
Azilah Kasim
1
Baker, David S.
1
Basu, Choton
1
Biemans, Wim
1
Bodas Freitas, Isabel Maria
1
Buratti, Andrea
1
Cavusgil, Erin
1
Cervera, Amparo
1
Chang, Yu
1
Chen, Jiawen
1
Chiang, Lan-Lung
1
Ciuchita, Robert
1
Fidel, Pilar
1
Fontana, Roberto
1
Foroudi, Mohammad Mahdi
1
Foroudi, Pantea
1
García, Javier Sendra
1
Garrett, Tony C.
1
Geum, Youngjung
1
Gil-Gomez, Hermenegildo
1
Gopalakrishnan, Shanthi
1
Guerola-Navarro, Vicente
1
Gupta, Suraksha
1
Hong, Soon Goo
1
Hsieh, Jung-Kuei
1
Hsieh, Yi-Ching
1
Huang, Yanyi
1
Huang, Ying
1
Jin, Jason Lu
1
Jin, Zhongqi
1
Johansson, A. Elisabeth
1
Kang, Daekook
1
Keszey, Tamara
1
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Published in...
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International marketing review
Journal of business research : JBR
Service business
Industrial marketing management : the international journal for industrial and high-tech firms
19
International journal of innovation management
10
SpringerLink / Bücher
10
The journal of business & industrial marketing
10
Journal of open innovation : technology, market, and complexity
9
Betriebswirtschaftslehre für Technologie und Innovation
8
Gabler Edition Wissenschaft
7
International journal of technology management : IJTM
6
Springer eBook Collection / Business and Economics
6
Economic research
4
International journal of business innovation and research : IJBIR
4
International journal of technology marketing : IJTMkt
4
Journal of knowledge management
4
Journal of service management
4
Studies and scientific researches / Economics edition / Faculty of Economic Sciences, Centre for Economic Studies and Research, "Vasile Alecsandri University of Bacau"
4
The journal of services marketing
4
Asia Pacific journal of innovation and entrepreneurship : APJIE
3
California management review
3
Cogent business & management
3
DUV / Wirtschaftswissenschaft
3
European journal of innovation management
3
European journal of marketing : EJM
3
Gabler-Edition Wissenschaft
3
IEEE transactions on engineering management : EM
3
International journal of entrepreneurship and innovation management
3
International journal of hospitality management
3
International journal of innovation and technology management
3
Journal of business economics : JBE
3
Journal of hospitality marketing & management
3
Journal of management & organization : JMO
3
Journal of the Academy of Marketing Science
3
Management of technology and innovation in Japan : with 28 tables
3
Nachhaltige Zukunftsmärkte : Orientierungen für unternehmerische Innovationsprozesse im 21. Jahrhundert
3
Premier reference source
3
Technological forecasting & social change : an international journal
3
The service industries journal
3
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
3
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ECONIS (ZBW)
29
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29
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1
Customer-centric strategy driving innovativeness and business growth in international markets
Tuominen, Sasu
;
Reijonen, Helen
;
Nagy, Gábor
;
Buratti, …
- In:
International marketing review
40
(
2023
)
3
,
pp. 479-496
Persistent link: https://www.econbiz.de/10014381217
Saved in:
2
A comparative study on the strategic roles of service customer equity and innovation protection on firm performance
Angriawan, Arifin
;
Thakur, Ramendra
;
Baker, David S.
- In:
International marketing review
40
(
2023
)
6
,
pp. 1379-1408
Persistent link: https://www.econbiz.de/10014470380
Saved in:
3
Entrepreneurial orientation and new product performance in SMEs : the mediating role of customer participation
Morgan, Todd
;
Anokhin, Sergey
- In:
Journal of business research : JBR
164
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014303799
Saved in:
4
Does customer participation moderate the effects of innovation on cost-based financial performance? : an examination of different forms of customer participation
Yuk, Hyeyeon
;
Garrett, Tony C.
- In:
Journal of business research : JBR
156
(
2023
),
pp. 1-9
Persistent link: https://www.econbiz.de/10013534244
Saved in:
5
How does one-sided versus two-sided customer orientation affect B2B platform's innovation : differential effects with top management team status
Liu, Zhiqiang
;
Huang, Yanyi
;
Huang, Ying
;
Song, Yiping
; …
- In:
Journal of business research : JBR
141
(
2022
),
pp. 619-632
Persistent link: https://www.econbiz.de/10013168084
Saved in:
6
Competing through innovation : let the customer judge!
Kurtmollaiev, Seidali
;
Lervik-Olsen, Line
;
Andreassen, …
- In:
Journal of business research : JBR
153
(
2022
),
pp. 87-101
Persistent link: https://www.econbiz.de/10013533974
Saved in:
7
How does customer involvement in service innovation motivate service innovation performance? : the roles of relationship learning and knowledge absorptive capacity
Xie, Xuemei
;
Wang, Hongwei
;
García, Javier Sendra
- In:
Journal of business research : JBR
136
(
2021
),
pp. 630-643
Persistent link: https://www.econbiz.de/10012663243
Saved in:
8
The effects of platform governance mechanisms on customer participation in supplier new product development
Wei, Ruiqi
;
Wang, Xinchun
;
Chang, Yu
- In:
Journal of business research : JBR
137
(
2021
),
pp. 475-487
Persistent link: https://www.econbiz.de/10012665786
Saved in:
9
Fantasy sports and beyond : complementary digital experiences (CDXs) as innovations for enhancing fan experience
Yuksel, Mujde
;
Smith, Andrew N.
;
Milne, George R.
- In:
Journal of business research : JBR
134
(
2021
),
pp. 143-155
Persistent link: https://www.econbiz.de/10012643523
Saved in:
10
Technology- or human-related service innovation? : enhancing customer satisfaction, delight, and loyalty in the hospitality industry
Tai, Yang-Fei
;
Wang, Yi-Chieh
;
Luo, Ching-Ching
- In:
Service business
15
(
2021
)
4
,
pp. 667-694
Persistent link: https://www.econbiz.de/10012794106
Saved in:
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