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subject:"Service industry"
~isPartOf:"Service business"
~isPartOf:"Services marketing quarterly"
~subject:"Dienstleistungsmarketing"
~subject:"Theorie"
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Search: subject_exact:"Dienstleistung"
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Service industry
Dienstleistungsmarketing
Theorie
Dienstleistung
35
Services
35
Dienstleistungssektor
20
Dienstleistungsqualität
15
Service quality
15
Consumer behaviour
10
Customer satisfaction
10
Konsumentenverhalten
10
Kundenzufriedenheit
10
Innovation
9
Betriebliche Wertschöpfung
7
Beziehungsmarketing
7
Relationship marketing
7
Value creation
7
Customer integration
6
Kundenintegration
6
Service-Dominant Logic
6
Service-dominant logic
6
Services marketing
5
Innovation management
4
Innovationsmanagement
4
Service innovation
4
USA
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United States
4
Bundling strategy
3
Business services
3
Dienstleistungshandel
3
Dienstleistungsinnovation
3
Leistungsbündel
3
Marketing theory
3
Marketingtheorie
3
New product development
3
Produktentwicklung
3
Trade in services
3
Unternehmensdienstleistung
3
Bibliometrics
2
Bibliometrie
2
Business network
2
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23
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Lee, Sang M.
2
Bebko, Charlene
1
Benedettini, Ornella
1
Bernacchi, Michael
1
Bhanja, Nivedita
1
Bonfim, Leandro Rodrigo Canto
1
Chakraborty, Ayon
1
Chen, Liqiang
1
Chirumalla, Koteshwar
1
Cloutier, Jacinthe
1
Didonet, Simone Regina
1
El-Bassiouny, Noha
1
Finoti, Lucas
1
Geum, Youngjung
1
Gurtu, Amulya
1
Hamed, Sara
1
Hong, Soon Goo
1
Hsiao, Li-Chun
1
Huang, Hui-Ling
1
Jeon, Hongseok
1
Kesavan, Ram
1
Kim, Ki-Hun
1
Kim, Kwang-Jae
1
Kim, Min-Jun
1
Koku, P. Sergius
1
Korai, Bernard
1
Lai, Jung-Yu
1
Le Nguyen Hau
1
Lee, Donhee
1
Lee, Hakyeon
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Leisen Pollack, Birgit
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Lim, Chiehyeon
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Lindhult, Erik
1
Liu, Shunzhong
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Luo, Ching-Ching
1
Mangleburg, Tamara
1
Mascarenhas, Oswald
1
Neely, Andy D.
1
Nguyen Hong Phuoc
1
Oghazi, Pejvak
1
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Service business
Services marketing quarterly
SpringerLink / Bücher
42
The service industries journal
38
The journal of services marketing
29
Journal of service management
28
Journal of business research : JBR
26
Schriften zum Produktionsmanagement
23
Journal of service research : JSR
19
Springer eBook Collection / Business and Economics
18
Gabler Edition Wissenschaft
17
Gabler Edition Wissenschaft / Focus Dienstleistungsmarketing
16
Journal of service research
16
International journal of production economics
14
Fokus Dienstleistungsmarketing
12
International journal of services technology and management
12
Journal of retailing and consumer services
11
The science of service systems
11
Handbook of service science ; [Vol. 1]
10
Industrial marketing management : the international journal for industrial and high-tech firms
10
The journal of business & industrial marketing
10
European review of service economics and management
9
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
9
Service science, management and engineering : education for the 21st Century
9
Wissenschaft & Praxis
9
International journal of hospitality management
8
Lehrbuch
8
Forum Dienstleistungsmanagement
7
International journal of production research
7
Revue d'économie industrielle
7
Schriftenreihe innovatives Dienstleistungsmanagement
7
Springer eBook Collection
7
The handbook of innovation and services : a multi-disciplinary perspective
7
Focus Dienstleistungsmarketing
6
International journal of quality and service sciences
6
Journal of business economics : JBE
6
Schriften zu Marketing und Management
6
Schriftenreihe Schwerpunkt Marketing / Arbeitspapier
6
Working paper / National Bureau of Economic Research, Inc.
6
Consultancy and innovation : the business service revolution in Europe
5
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ECONIS (ZBW)
23
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1
A comparative analysis of contactless e-service encounters in online platforms
Lee, Sang M.
;
Hong, Soon Goo
;
Lee, Donhee
- In:
Service business
18
(
2024
)
1
,
pp. 1-26
Persistent link: https://www.econbiz.de/10014504707
Saved in:
2
What are these strange things called emotions? : an analysis of service interactions in the funeral industry : issues, implications, and future research directions
Korai, Bernard
;
Ouellet, Claudine
;
Cloutier, Jacinthe
- In:
Services marketing quarterly
43
(
2022
)
2
,
pp. 183-205
Persistent link: https://www.econbiz.de/10013178032
Saved in:
3
Revisiting the past to understand the current debates on service-dominant logic
Bhanja, Nivedita
;
Saxena, Garima
- In:
Services marketing quarterly
43
(
2022
)
2
,
pp. 240-255
Persistent link: https://www.econbiz.de/10013178038
Saved in:
4
The dual outcomes of frontliner’s autonomous motivation and deep acting in service co-creation : a dyadic approach
Nguyen Hong Phuoc
;
Le Nguyen Hau
;
Pham Ngoc Thuy
- In:
Service business
16
(
2022
)
1
,
pp. 159-186
Persistent link: https://www.econbiz.de/10013172571
Saved in:
5
Service orientation and innovation results : theoretical development based on service-dominant logic
Finoti, Lucas
;
Bonfim, Leandro Rodrigo Canto
;
Didonet, …
- In:
Services marketing quarterly
43
(
2022
)
4
,
pp. 389-403
Persistent link: https://www.econbiz.de/10013416987
Saved in:
6
The influence of service brand perceptions and ideals on consumption intentions
Sciulli, Lisa M.
;
Bebko, Charlene
- In:
Services marketing quarterly
42
(
2021
)
1/2
,
pp. 38-56
Persistent link: https://www.econbiz.de/10012607282
Saved in:
7
Technology- or human-related service innovation? : enhancing customer satisfaction, delight, and loyalty in the hospitality industry
Tai, Yang-Fei
;
Wang, Yi-Chieh
;
Luo, Ching-Ching
- In:
Service business
15
(
2021
)
4
,
pp. 667-694
Persistent link: https://www.econbiz.de/10012794106
Saved in:
8
Consumers' perception of service newness and its marketing implications
Savas-Hall, Selen
;
Koku, P. Sergius
;
Mangleburg, Tamara
- In:
Services marketing quarterly
41
(
2020
)
1
,
pp. 35-48
Persistent link: https://www.econbiz.de/10012179200
Saved in:
9
Multi-factor service design: identification and consideration of multiple factors of the service in its design process
Lim, Chiehyeon
;
Kim, Ki-Hun
;
Kim, Min-Jun
;
Kim, Kwang-Jae
- In:
Service business
13
(
2019
)
1
,
pp. 51-74
Persistent link: https://www.econbiz.de/10011965824
Saved in:
10
Hospital servicescape design for inpatient wellbeing
Hamed, Sara
;
El-Bassiouny, Noha
;
Ternès, Anabel
- In:
Services marketing quarterly
40
(
2019
)
1
,
pp. 1-32
Persistent link: https://www.econbiz.de/10012179153
Saved in:
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