//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~accessRights:"restricted"
~isPartOf:"Effektives Customer Relationship Management : Instrumente - Einführungskonzepte - Organisation"
~isPartOf:"Journal of fashion marketing and management"
~isPartOf:"Journal of retailing"
~subject:"Ladengestaltung"
~subject:"Markenartikel"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Kundenbeziehungen"
Narrow search
Delete all filters
| 6 applied filters
Year of publication
From:
To:
Subject
All
Ladengestaltung
Markenartikel
Beziehungsmarketing
67
Relationship marketing
67
Consumer behaviour
56
Konsumentenverhalten
56
Einzelhandel
32
Retail trade
32
Customer satisfaction
16
Kundenzufriedenheit
16
Online retailing
14
Online-Handel
14
Brand management
13
Markenführung
13
Dienstleistungsqualität
12
Service quality
12
Customer experience
11
Brand
9
E-commerce
9
Electronic Commerce
9
Distribution channel
8
Fashion
8
Mode
8
Vertriebsweg
8
Internet marketing
7
Marketing management
7
Marketingmanagement
7
Online-Marketing
7
Social Web
7
Social web
7
Store design
7
Brand image
6
Customer service
6
Kundenservice
6
Markenimage
6
Retailing
6
Salespeople
6
Verkaufspersonal
6
Customer journey
5
Brand loyalty
4
more ...
less ...
Online availability
All
Undetermined
Type of publication
All
Article
14
Type of publication (narrower categories)
All
Article in journal
14
Aufsatz in Zeitschrift
14
Language
All
English
14
Author
All
Grewal, Dhruv
2
Ahlbom, Carl-Philip
1
Arroyo, Christian Camilo
1
Arroyo-Cañada, Francisco-Javier
1
Benoit, Sabine
1
Biswas, Dipayan
1
Bruckberger, Gianna
1
Danaher, Peter J.
1
Danaher, Tracey S.
1
Esmaeilpour, Fariba
1
Ferraro, Carla R.
1
Fitzsimmons, Jason R.
1
Fuchs, Christoph
1
Geissinger, Andrea
1
Goel, Suhsma
1
Guha, Abhijit
1
Han, Simeng
1
Hsu, Li-Chun
1
Joy, Annamma
1
Kim, Yeseul
1
Koll, Oliver
1
LaTour, Kathryn A.
1
Laurell, Christofer
1
Lim, Mikyoung
1
Noble, Stephanie M.
1
Nordfält, Jens
1
Orazi, Davide C.
1
Peña, Camilo
1
Plank, Andreas
1
Reinartz, Werner J.
1
Roggeveen, Anne L.
1
Sachdeva, Ishita
1
Sanchez Torres, Javier A.
1
Sands, Sean J.
1
Schreier, Martin
1
Schweiger, Elisa B.
1
Shetty, Khyati
1
Skiera, Bernd
1
Szocs, Courtney
1
Van Osselaer, Stijn M. J.
1
more ...
less ...
Published in...
All
Effektives Customer Relationship Management : Instrumente - Einführungskonzepte - Organisation
Journal of fashion marketing and management
Journal of retailing
Journal of retailing and consumer services
61
Journal of business research : JBR
56
The journal of product & brand management
46
The journal of brand management : an international journal
35
Marketing intelligence & planning
15
Asia Pacific journal of marketing and logistics
13
International journal of hospitality management
13
Journal of promotion management : innovations in planning and applied research
13
Psychology & marketing
13
Industrial marketing management : the international journal for industrial and high-tech firms
10
International journal of contemporary hospitality management
10
Journal of hospitality marketing & management
10
International journal of internet marketing and advertising : IJIMA
9
International journal of market research
9
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
9
Journal of strategic marketing
9
Global business review
8
European journal of marketing
7
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
7
International journal of retail and distribution management
7
Journal of marketing management : JMM ; journal of the Academy of Marketing
7
European journal of marketing : EJM
6
Journal of international consumer marketing
6
Journal of marketing analytics : JMA
6
SpringerLink / Bücher
6
Business horizons
5
International review on public and non-profit marketing
5
Journal of consumer marketing
5
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
5
Journal of marketing
5
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
5
Journal of service management
5
Technological forecasting & social change : an international journal
5
African journal of business and economic research : AJBER
4
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
4
International journal of consumer studies
4
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
4
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
4
more ...
less ...
Source
All
ECONIS (ZBW)
14
Showing
1
-
10
of
14
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
An integrative model for online community citizenship behavior of luxury fashion brands on Instagram
Hsu, Li-Chun
- In:
Journal of fashion marketing and management
28
(
2024
)
2
,
pp. 357-378
Persistent link: https://www.econbiz.de/10014495536
Saved in:
2
Leveraging in-store sechnology and AI : increasing customer and employee efficiency and enhancing their experiences
Grewal, Dhruv
;
Benoit, Sabine
;
Noble, Stephanie M.
; …
- In:
Journal of retailing
99
(
2023
)
4
,
pp. 487-504
Persistent link: https://www.econbiz.de/10014465640
Saved in:
3
Retailing groundedness : how to improve customer experience, brand perceptions, and customer loyalty through feelings of groundedness
Bruckberger, Gianna
;
Fuchs, Christoph
;
Schreier, Martin
; …
- In:
Journal of retailing
99
(
2023
)
4
,
pp. 594-604
Persistent link: https://www.econbiz.de/10014465661
Saved in:
4
The store of the future : engaging customers through sensory elements, personalized atmospherics, and interpersonal interaction
Szocs, Courtney
;
Kim, Yeseul
;
Lim, Mikyoung
;
Arroyo, …
- In:
Journal of retailing
99
(
2023
)
4
,
pp. 605-620
Persistent link: https://www.econbiz.de/10014465663
Saved in:
5
Co-creating affective atmospheres in retail experience
Joy, Annamma
;
Wang, Jeff Jianfeng
;
Orazi, Davide C.
; …
- In:
Journal of retailing
99
(
2023
)
2
,
pp. 297-317
Persistent link: https://www.econbiz.de/10014322019
Saved in:
6
The effect of brand personality congruence, brand attachment and brand love on loyalty among HENRY's in the luxury branding sector
Shetty, Khyati
;
Fitzsimmons, Jason R.
- In:
Journal of fashion marketing and management
26
(
2022
)
1
,
pp. 21-35
Persistent link: https://www.econbiz.de/10012797973
Saved in:
7
Do shoppers choose the same brand on the next trip when facing the same context? : an empirical investigation in FMCG retailing
Koll, Oliver
;
Plank, Andreas
- In:
Journal of retailing
98
(
2022
)
4
,
pp. 576-592
Persistent link: https://www.econbiz.de/10013535711
Saved in:
8
Capturing retailers' brand and customer focus
Han, Simeng
;
Reinartz, Werner J.
;
Skiera, Bernd
- In:
Journal of retailing
97
(
2021
)
4
,
pp. 582-596
Persistent link: https://www.econbiz.de/10013270698
Saved in:
9
The DAST framework for retail atmospherics : the impact of in- and out-of-store retail journey touchpoints on the customer experience
Roggeveen, Anne L.
;
Grewal, Dhruv
;
Schweiger, Elisa B.
- In:
Journal of retailing
96
(
2020
)
1
,
pp. 128-137
Persistent link: https://www.econbiz.de/10012295813
Saved in:
10
Building brand loyalty in e-commerce of fashion lingerie
Sanchez Torres, Javier A.
;
Arroyo-Cañada, Francisco-Javier
- In:
Journal of fashion marketing and management
21
(
2017
)
1
,
pp. 103-114
Persistent link: https://www.econbiz.de/10011703068
Saved in:
1
2
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->