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~accessRights:"restricted"
~isPartOf:"Journal of retailing"
~subject:"Online-Handel"
~subject:"Relationship marketing"
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Online-Handel
Relationship marketing
Consumer behaviour
78
Konsumentenverhalten
78
Einzelhandel
69
Retail trade
69
Beziehungsmarketing
51
Brand management
27
Markenführung
27
Distribution channel
23
Vertriebsweg
23
Online retailing
20
Brand
18
Marketing management
18
Marketingmanagement
18
Markenartikel
16
Customer satisfaction
15
Kundenzufriedenheit
15
Salespeople
14
Verkaufspersonal
14
Retailing
13
Dienstleistungsqualität
12
E-commerce
12
Electronic Commerce
12
Service quality
12
Ladengestaltung
11
Store design
11
Brand image
10
Customer experience
10
Customer service
10
Kundenservice
10
Markenimage
10
Handelsmarke
9
Store brand
9
Emerging economies
6
Kundenbindungsprogramm
6
Lieferkette
6
Loyalty program
6
Sales promotion
6
Schwellenländer
6
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Article
61
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61
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61
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English
61
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Grewal, Dhruv
7
Noble, Stephanie M.
4
Nordfält, Jens
4
Roggeveen, Anne L.
4
Calantone, Roger J.
2
Chen, Jialie
2
Fumagalli, Elena
2
Gangwar, Manish
2
Gustafsson, Anders
2
Hult, G. Tomas M.
2
Kushwaha, Tarun
2
Ratchford, Brian Thomas
2
Reinartz, Werner J.
2
Ruyter, Ko de
2
Soysal, Gonca
2
Zablah, Alex R.
2
Zhang, Yufei
2
Acuti, Diletta
1
Ahlbom, Carl-Philip
1
Aiello, Gaetano
1
Aiolfi, Simone
1
Alavi, Sascha
1
Algesheimer, René
1
Anderl, Eva
1
Andras, Trina Larsen
1
Angell, Robert J.
1
Arnold, Todd J.
1
Arroyo, Christian Camilo
1
Baldus, Brian
1
Bellini, Silvia
1
Benoit, Sabine
1
Bijmolt, Tammo H. A.
1
Biswas, Dipayan
1
Bock, Dora
1
Bodapati, Anand V.
1
Bolander, Willy
1
Bolton, Ruth N.
1
Boyd, Eric
1
Brandon, Renee
1
Breazeale, Michael J.
1
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Journal of retailing
Journal of business research : JBR
499
Journal of retailing and consumer services
487
SpringerLink / Bücher
268
Industrial marketing management : the international journal for industrial and high-tech firms
252
International journal of hospitality management
200
The journal of services marketing
124
Journal of strategic marketing
102
The journal of business & industrial marketing
98
Journal of the Academy of Marketing Science
92
Asia Pacific journal of marketing and logistics
86
Journal of hospitality marketing & management
85
International journal of contemporary hospitality management
80
Service business
79
Journal of travel and tourism marketing
77
Tourism management : research, policies, practice
77
The service industries journal
76
European journal of operational research : EJOR
75
The journal of product & brand management
74
Springer eBook Collection / Business and Economics
71
Marketing intelligence & planning
65
International journal of production economics
61
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
60
Journal of marketing
57
Journal of service management
57
The journal of brand management : an international journal
57
Technological forecasting & social change : an international journal
54
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
53
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
52
Management science : journal of the Institute for Operations Research and the Management Sciences
52
Springer eBook Collection
51
International journal of production research
50
Services marketing quarterly
50
Journal of service research
49
Psychology & marketing
49
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
46
International journal of retail and distribution management
44
Journal of promotion management : innovations in planning and applied research
44
Journal of business-to-business marketing
43
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
43
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ECONIS (ZBW)
61
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11
Multichannel customer purchase behavior and long tail effects in the fashion goods market
Ratchford, Brian Thomas
;
Soysal, Gonca
;
Zentner, Alejandro
- In:
Journal of retailing
99
(
2023
)
1
,
pp. 46-65
Persistent link: https://www.econbiz.de/10014283357
Saved in:
12
Evaluating strategies for promoting retail mobile channel using a hidden Markov model
Chen, Jialie
;
Rao, Vithala R.
- In:
Journal of retailing
99
(
2023
)
1
,
pp. 66-84
Persistent link: https://www.econbiz.de/10014283362
Saved in:
13
"If you loved our product" : do conditional review requests harm retailer loyalty?
Koukova, Nevena T.
;
Wang, Rebecca Jen-Hui
;
Isaac, Mathew S.
- In:
Journal of retailing
99
(
2023
)
1
,
pp. 85-101
Persistent link: https://www.econbiz.de/10014283363
Saved in:
14
Should service firms introduce algorithmic advice to their existing customers? : the moderating effect of service relationships
Walter, Benjamin von
;
Wentzel, Daniel
;
Raff, Stefan
- In:
Journal of retailing
99
(
2023
)
2
,
pp. 280-296
Persistent link: https://www.econbiz.de/10014322000
Saved in:
15
Co-creating affective atmospheres in retail experience
Joy, Annamma
;
Wang, Jeff Jianfeng
;
Orazi, Davide C.
; …
- In:
Journal of retailing
99
(
2023
)
2
,
pp. 297-317
Persistent link: https://www.econbiz.de/10014322019
Saved in:
16
Leveraging in-store sechnology and AI : increasing customer and employee efficiency and enhancing their experiences
Grewal, Dhruv
;
Benoit, Sabine
;
Noble, Stephanie M.
; …
- In:
Journal of retailing
99
(
2023
)
4
,
pp. 487-504
Persistent link: https://www.econbiz.de/10014465640
Saved in:
17
More than machines : the role of the future retail salesperson in enhancing the customer experience
Pappas, Alec
;
Fumagalli, Elena
;
Rouziou, Maria
; …
- In:
Journal of retailing
99
(
2023
)
4
,
pp. 518-531
Persistent link: https://www.econbiz.de/10014465643
Saved in:
18
Reimagining personalization in the physical store
Scholdra, Thomas P.
;
Wichmann, Julian R. K.
;
Reinartz, …
- In:
Journal of retailing
99
(
2023
)
4
,
pp. 563-579
Persistent link: https://www.econbiz.de/10014465653
Saved in:
19
Retailing groundedness : how to improve customer experience, brand perceptions, and customer loyalty through feelings of groundedness
Bruckberger, Gianna
;
Fuchs, Christoph
;
Schreier, Martin
; …
- In:
Journal of retailing
99
(
2023
)
4
,
pp. 594-604
Persistent link: https://www.econbiz.de/10014465661
Saved in:
20
The store of the future : engaging customers through sensory elements, personalized atmospherics, and interpersonal interaction
Szocs, Courtney
;
Kim, Yeseul
;
Lim, Mikyoung
;
Arroyo, …
- In:
Journal of retailing
99
(
2023
)
4
,
pp. 605-620
Persistent link: https://www.econbiz.de/10014465663
Saved in:
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