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~isPartOf:"ASEAN marketing journal : Association of Southeast Asian Nations marketing journal"
~isPartOf:"Psychology & marketing"
~subject:"Beziehungsmarketing"
~subject:"Konsumentenverhalten"
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Search: subject_exact:"Customer loyalty"
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Beziehungsmarketing
Konsumentenverhalten
Consumer behaviour
9
Customer retention
9
Customer satisfaction
9
Kundenbindung
9
Kundenzufriedenheit
9
Relationship marketing
8
Dienstleistungsqualität
6
Service quality
6
customer loyalty
5
Emotion
3
Brand
2
Customer Loyalty
2
Einzelhandel
2
Indonesia
2
Indonesien
2
Markenartikel
2
Personality psychology
2
Persönlichkeitspsychologie
2
Retail trade
2
South Korea
2
Südkorea
2
service quality
2
Bankgeschäft
1
Banking Services
1
Banking services
1
Brand image
1
Brand management
1
Cause-Related Marketing
1
Cause-related marketing
1
Coffee
1
Competence
1
Consumer attitudes
1
Consumer preferences
1
Corporate Social Responsibility
1
Corporate social responsibility
1
Customer Behaviore
1
Customer Care
1
Customer Trust
1
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Article
10
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English
10
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Afifi, Iqbal
1
Ahn, Sun Joo
1
Amini, Ahdia
1
Anjani, Dela
1
Arnold, Mark J.
1
Balqiah, Tengku Ezni
1
Desmond, John
1
Dewi, Ike Janita
1
Gabler, Colin B.
1
Gong, Taeshik
1
Hartoyo
1
Jones, Michael A.
1
Kavosh, Kamyar
1
Kim, Kyongseok
1
Lambert, Aliette
1
Maulana, Agus
1
Nieto-García, Marta
1
Noraei, Mahmoud
1
Pertiwi, Lisia Astari
1
Pino, Giovanni
1
Reynolds, Kristy E.
1
Srihadi, Rati Farini
1
Sukandar, Dadang
1
Tugut, Meltem
1
Valipour, Ali
1
Yi, Youjae
1
Zhang, Carol Xiaoyue
1
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ASEAN marketing journal : Association of Southeast Asian Nations marketing journal
Psychology & marketing
Journal of retailing and consumer services
47
Journal of business research : JBR
24
Journal of hospitality marketing & management
16
The service industries journal
16
Cogent business & management
13
International journal of contemporary hospitality management
13
International journal of hospitality management
12
The TQM journal : the international review of organizational improvement
11
The international journal of bank marketing : IJBM
11
Services marketing quarterly
10
Asia Pacific journal of marketing and logistics
9
Journal of the Academy of Marketing Science
9
The journal of services marketing
9
Journal of strategic marketing
8
Journal of Asian finance, economics and business : JAFEB
7
Service business
7
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
7
Australasian marketing journal
6
European journal of marketing : EJM
6
How to succeed in the digital age : strategies from 17 top managers
6
International journal of electronic customer relationship management : IJECRM
6
International journal of quality & reliability management
6
International journal of quality and service sciences
6
Journal of Islamic marketing
6
Journal of marketing analytics : JMA
6
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
6
Journal of service management
6
Journal of service theory and practice : JSTP
6
Marketing intelligence & planning
6
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
6
Tourism management : research, policies, practice
6
African journal of business and economic research : AJBER
5
Industrial marketing management : the international journal for industrial and high-tech firms
5
International journal of business excellence
5
International journal of retail & distribution management
5
Inventi impact: retailing & consumer services
5
Journal for global business advancement : JGBA
5
Journal of African business
5
Journal of financial services marketing
5
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ECONIS (ZBW)
10
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10
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date (newest first)
date (oldest first)
1
"My place is your place" : understanding how psychological ownership influences peer-to-peer service experiences
Pino, Giovanni
;
Nieto-García, Marta
;
Zhang, Carol Xiaoyue
- In:
Psychology & marketing
39
(
2022
)
2
,
pp. 390-401
Persistent link: https://www.econbiz.de/10012796112
Saved in:
2
The influence of self-congruity on customer loyalty of coffee shops : evidence from global-chain and local-chain coffee shops in Indonesia
Anjani, Dela
;
Dewi, Ike Janita
- In:
ASEAN marketing journal : Association of Southeast …
12
(
2020
)
2
,
pp. 121-133
Persistent link: https://www.econbiz.de/10012503618
Saved in:
3
Factors affecting relationship marketing in creating customer loyalty in the hospital services business
Afifi, Iqbal
;
Amini, Ahdia
- In:
ASEAN marketing journal : Association of Southeast …
10
(
2018
)
2
,
pp. 91-108
Persistent link: https://www.econbiz.de/10012106926
Saved in:
4
A meta-analysis of customer loyalty in the banking services industry
Valipour, Ali
;
Noraei, Mahmoud
;
Kavosh, Kamyar
- In:
ASEAN marketing journal : Association of Southeast …
10
(
2018
)
2
,
pp. 137-155
Persistent link: https://www.econbiz.de/10012106933
Saved in:
5
The effect of service quality on customer satisfaction, loyalty, and happiness in five Asian countries
Gong, Taeshik
;
Yi, Youjae
- In:
Psychology & marketing
35
(
2018
)
6
,
pp. 427-442
Persistent link: https://www.econbiz.de/10011970145
Saved in:
6
Rewards that undermine customer loyalty? : a motivational approach to loyalty programs
Kim, Kyongseok
;
Ahn, Sun Joo
- In:
Psychology & marketing
34
(
2017
)
9
,
pp. 842-852
Persistent link: https://www.econbiz.de/10011738107
Saved in:
7
How consumers respond to corporate social responsibility initiative : cause related marketing vs philantrophy
Pertiwi, Lisia Astari
;
Balqiah, Tengku Ezni
- In:
ASEAN marketing journal : Association of Southeast …
8
(
2016
)
2
,
pp. 136-146
Persistent link: https://www.econbiz.de/10011915537
Saved in:
8
A model of service marketing in port services : empirical study in PT Pelabuhan Indonesia II (Persero), Tanjung Priok branch
Srihadi, Rati Farini
;
Hartoyo
;
Sukandar, Dadang
; …
- In:
ASEAN marketing journal : Association of Southeast …
8
(
2016
)
1
,
pp. 18-28
Persistent link: https://www.econbiz.de/10011670276
Saved in:
9
Regulatory focus intensity and evaluations of retail experiences
Arnold, Mark J.
;
Reynolds, Kristy E.
;
Jones, Michael A.
; …
- In:
Psychology & marketing
31
(
2014
)
11
,
pp. 958-975
Persistent link: https://www.econbiz.de/10010460837
Saved in:
10
Loyal now, but not forever! : a study of narcissism and male consumer-brand relationships
Lambert, Aliette
;
Desmond, John
- In:
Psychology & marketing
30
(
2013
)
8
,
pp. 690-706
Persistent link: https://www.econbiz.de/10009786044
Saved in:
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