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~isPartOf:"Asia Pacific journal of marketing and logistics"
~isPartOf:"Journal of retailing and consumer services"
~isPartOf:"The service industries journal"
~language:"eng"
~language:"fra"
~language:"nld"
~language:"pol"
~person:"Eid, Riyad"
~person:"Park, Jungkun"
~person:"Paul, Justin"
~subject:"Beziehungsmarketing"
~subject:"Kundenzufriedenheit"
~subject:"Online-Marketing"
~subject:"Vertrauen"
~subject:"Viral marketing"
~type_genre:"Article in journal"
~type_genre:"Government document"
~type_genre:"Textbook"
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Beziehungsmarketing
Kundenzufriedenheit
Online-Marketing
Vertrauen
Viral marketing
Consumer behaviour
35
Konsumentenverhalten
35
Customer satisfaction
16
Relationship marketing
13
Dienstleistungsqualität
12
Service quality
12
Brand management
11
Markenführung
11
Online retailing
8
Online-Handel
8
Brand image
6
Einzelhandel
6
Luxury goods
6
Luxusgüter
6
Markenimage
6
Retail trade
6
Brand
5
Confidence
5
Markenartikel
5
USA
5
United States
5
Internet marketing
4
Dienstleistungssektor
3
Emotion
3
Environmental consciousness
3
Innovation
3
Innovation adoption
3
Innovationsakzeptanz
3
Market research
3
Marktforschung
3
Purchase intention
3
Repurchase intention
3
Satisfaction
3
Service industry
3
Social Web
3
Social web
3
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15
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1
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Article
24
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Article in journal
Government document
Textbook
Aufsatz in Zeitschrift
24
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English
French
Dutch
Polish
Author
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Eid, Riyad
Park, Jungkun
Paul, Justin
Prentice, Catherine
14
Söderlund, Magnus
12
Lombart, Cindy
11
Quach, Sara
11
Thaichon, Park
11
Dwivedi, Yogesh Kumar
9
Rana, Nripendra P.
9
Hollebeek, Linda D.
8
Louis, Didier
8
Agag, Gomaa
6
Akhtar, Nadeem
6
Jebarajakirthy, Charles
6
Klaus, Philipp
6
Ladhari, Riadh
6
Mortimer, Gary
6
Park, Eunil
6
Seger-Guttmann, Tali
6
Baier, Daniel
5
Dhir, Amandeep
5
Gong, Taeshik
5
Ha, Sejin
5
Kandampully, Jay
5
Khan, Imran
5
Kuppelwieser, Volker
5
Liu, Matthew Tingchi
5
Loureiro, Sandra Maria Correia
5
Molinillo, Sebastian
5
Poncin, Ingrid
5
Souiden, Nizar
5
Thaichon, Paramaporn
5
Abdelmoety, Ziad Hassan
4
Ahn, Jiseon
4
Alves, Helena
4
Belanche, Daniel
4
Benkenstein, Martin
4
Bilgihan, Anil
4
Borges, Adilson
4
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Asia Pacific journal of marketing and logistics
Journal of retailing and consumer services
The service industries journal
International journal of hospitality management
4
Journal of business research : JBR
4
International journal of consumer studies
2
Journal of strategic marketing
2
Journal of travel and tourism marketing
2
Management and organization review : MOR ; the official journal of The International Association for Chinese Management Research
2
European management review : EMR
1
International journal of advertising : the review of marketing communications
1
International journal of business innovation and research : IJBIR
1
International journal of contemporary hospitality management
1
International journal of islamic marketing and branding
1
International journal of retail and distribution management
1
International marketing review
1
Journal of advertising research
1
Journal of air transport management
1
Journal of consumer behaviour
1
Journal of financial services marketing : JFSM
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
1
Management international review : MIR ; journal of international business
1
Managing service quality : MSQ ; an international journal
1
Psychology & marketing
1
Service business
1
Technological forecasting & social change : an international journal
1
The international journal of bank marketing : IJBM
1
The journal of services marketing
1
Tourism management : research, policies, practice
1
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ECONIS (ZBW)
24
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10
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24
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date (oldest first)
1
Understanding the relationship between marketing analytics, customer agility, and customer satisfaction : a longitudinal perspective.
Agag, Gomaa
;
Shehawy, Yasser Moustafa
;
Almoraish, Ahmed
; …
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014462263
Saved in:
2
The way to generate customer citizenship behavior with customer experience
Le, Hoang T. P. M.
;
Kim, Dongyoup
;
Park, Jungkun
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014460861
Saved in:
3
The effect of customer ethnocentrism and customer participation on global brand attitude : the perspective of Chinese customer
Hong, EunPyo
;
Park, Jungkun
;
Pensri Jaroenwanit
; …
- In:
Journal of retailing and consumer services
70
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014240277
Saved in:
4
Effects of augmented reality technology characteristics on customer citizenship behavior
Gong, Taeshik
;
Park, Jungkun
- In:
Journal of retailing and consumer services
75
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014371721
Saved in:
5
Emotion and trust in virtual service assistant design for effective service recovery
Le, Hoang T. P. M.
;
Park, Jungkun
;
Lee, Sangwoo
- In:
Journal of retailing and consumer services
74
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014364045
Saved in:
6
Role of multidimensional customer brand engagement on customer behavior for online grocery shopping
Park, Jungkun
;
Hong, EunPyo
;
Ahn, Jiseon
;
Hyun, Hyowon
- In:
Journal of retailing and consumer services
73
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014303390
Saved in:
7
Toward a new business model of retail industry : the role of brand experience and brand authenticity
Park, Jungkun
;
Hong, EunPyo
;
Park, Yun-na
- In:
Journal of retailing and consumer services
74
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014364645
Saved in:
8
Unraveling customer repurchase intention in OFDL context : an investigation using a hybrid technique of SEM and fsQCA
Dogra, Nikhil
;
Adil, Mohd
;
Sadiq, Mohd
;
Dash, Ganesh
; …
- In:
Journal of retailing and consumer services
72
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014253481
Saved in:
9
Watching is valuable : consumer views : content consumption on OTT platforms
Chakraborty, Debarun
;
Siddiqui, Mujahid
;
Siddiqui, Aaliyah
- In:
Journal of retailing and consumer services
70
(
2023
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014235399
Saved in:
10
Deciphering the impact of responsiveness on customer satisfaction, cross-buying behaviour, revisit intention and referral behaviour
Sharma, Deepika
;
Paul, Justin
;
Dhir, Sanjay
;
Taggar, Rashi
- In:
Asia Pacific journal of marketing and logistics
34
(
2022
)
10
,
pp. 2052-2072
Persistent link: https://www.econbiz.de/10013552967
Saved in:
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