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~isPartOf:"Australasian marketing journal"
~isPartOf:"Journal of marketing management : MM"
~isPartOf:"Journal of service management"
~language:"bul"
~language:"eng"
~language:"msa"
~person:"Aksoy, Lerzan"
~person:"Chan, Eugene Y."
~person:"Darley, William K."
~person:"Hollebeek, Linda D."
~person:"Kim, Jungkeun"
~person:"Spence, Charles"
~person:"Sung, Yongjun"
~source:"econis"
~subject:"Consumer behaviour"
~subject:"Online-Marketing"
~subject:"Retail trade"
~type_genre:"Article in journal"
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Consumer behaviour
Online-Marketing
Retail trade
Konsumentenverhalten
13
Beziehungsmarketing
10
Relationship marketing
10
Customer satisfaction
6
Kundenzufriedenheit
6
Share of wallet
3
USA
3
United States
3
Consumer engagement
2
Customer integration
2
Customer loyalty
2
Financial services
2
Finanzdienstleistung
2
Kundenintegration
2
Nachhaltige Entwicklung
2
Nachhaltigkeit
2
Satisfaction
2
Social Web
2
Social web
2
Sustainability
2
Sustainable development
2
Advertising
1
Advertising effects
1
Arbeitsgruppe
1
Baron and Kenny causal chain approach
1
Brand
1
Brand loyalty
1
Brand management
1
CSR
1
Consumer behavior
1
Consumer satisfaction
1
Coronavirus
1
Corporate Social Responsibility
1
Corporate social responsibility
1
Covid-19
1
Customer behaviour
1
Customer commitment
1
Customer data
1
Data quality
1
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Undetermined
6
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Article
12
Book / Working Paper
1
Type of publication (narrower categories)
All
Article in journal
Aufsatz in Zeitschrift
13
Collection of articles of several authors
1
Sammelwerk
1
Language
All
Bulgarian
English
Malay (macrolanguage)
Author
All
Aksoy, Lerzan
Chan, Eugene Y.
Darley, William K.
Hollebeek, Linda D.
Kim, Jungkeun
Spence, Charles
Sung, Yongjun
Romaniuk, Jenni
8
Malthouse, Edward C.
7
Piacentini, Maria
7
Belk, Russell W.
6
Carlson, Jamie
6
Hogg, Margaret K.
6
Uncles, Mark D.
6
East, Robert
5
Harris, Lloyd C.
5
Keiningham, Timothy
5
Lomax, Wendy
5
Michaelidou, Nina
5
Veer, Ekant
5
Wirtz, Jochen
5
Bloemer, Johanna M.
4
Hamilton, Kathy
4
Mattila, Anna S.
4
McKechnie, Sally
4
McNeill, Lisa S.
4
Phau, Ian
4
Polonsky, Michael J.
4
Rosenberger, Philip J.
4
Russell-Bennett, Rebekah
4
Sharp, Byron
4
Stocchi, Lara
4
Szmigin, Isabelle
4
Tadajewski, Mark
4
Tynan, Caroline
4
Banister, Emma N.
3
Bogomolova, Svetlana
3
Brennan, Linda
3
Broderick, Amanda J.
3
Buoye, Alexander
3
Burton, Suzan
3
Calder, Bobby J.
3
Carrigan, Marylyn
3
Cooil, Bruce
3
Cova, Bernard
3
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Published in...
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Australasian marketing journal
Journal of marketing management : MM
Journal of service management
Psychology & marketing
26
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
15
Journal of retailing and consumer services
14
Journal of business research : JBR
13
International journal of advertising : the review of marketing communications
6
Marketing letters : a journal of research in marketing
6
The journal of services marketing
5
European journal of marketing
4
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
4
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
4
Marketing intelligence & planning
4
The journal of brand management : an international journal
4
International journal of advertising : the quarterly review of marketing communications
3
The journal of product & brand management
3
International journal of hospitality management
2
Journal of advertising
2
Journal of consumer behaviour
2
Journal of marketing communications
2
Journal of marketing management : JMM ; journal of the Academy of Marketing
2
Journal of service research : JSR
2
Journal of travel and tourism marketing
2
Tourism management : research, policies, practice
2
Asia Pacific journal of marketing and logistics
1
Australasian marketing journal : AMJ ; official journal of the Australia-New Zealand Marketing Academy (ANZMAC)
1
Corporate reputation review : an international journal
1
European journal of marketing : EJM
1
Industrial marketing management : the international journal for industrial and high-tech firms
1
Journal of advertising : official publication of the American Academy of Advertising
1
Journal of business ethics : JBE
1
Journal of consumer behaviour : an international research review
1
Journal of creating value
1
Journal of destination marketing & management
1
Journal of fashion marketing and management
1
Journal of food products marketing
1
Journal of global fashion marketing : JGfM
1
Journal of global marketing
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of hospitality marketing & management
1
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All
ECONIS (ZBW)
Showing
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of
13
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date (oldest first)
1
Environmental, Social and Governance (ESG) metrics do not serve services customers : a missing link between sustainability metrics and customer perceptions of social innovation
Aksoy, Lerzan
;
Buoye, Alexander John
;
Fors, Maja
; …
- In:
Journal of service management
33
(
2022
)
4/5
,
pp. 565-577
Persistent link: https://www.econbiz.de/10013325711
Saved in:
2
The invisible leash : when human brands hijack corporate brands' consumer relationships
Giertz, Johann N.
;
Hollebeek, Linda D.
;
Weiger, Welf Hermann
- In:
Journal of service management
33
(
2022
)
3
,
pp. 485-495
Persistent link: https://www.econbiz.de/10013325644
Saved in:
3
The role of recommender systems in fostering consumers' long-term platform engagement
Maslowska, Ewa
;
Malthouse, Edward C.
;
Hollebeek, Linda D.
- In:
Journal of service management
33
(
2022
)
4/5
,
pp. 721-732
Persistent link: https://www.econbiz.de/10013325753
Saved in:
4
Impact of the perceived threat of COVID-19 on variety-seeking
Kim, Jungkeun
- In:
Australasian marketing journal
28
(
2020
)
3
,
pp. 108-116
Persistent link: https://www.econbiz.de/10012599966
Saved in:
5
A multi-attribute examination of consumer conformity in group-level ordering
Lee, Jacob C.
;
Kim, Jungkeun
;
Kwak, Kyuseop
- In:
Australasian marketing journal
26
(
2018
)
1
,
pp. 41-48
Persistent link: https://www.econbiz.de/10011880459
Saved in:
6
Is share of wallet exclusively about making customers happy or having more customers? : exploring the relationship between satisfaction and double jeopardy
Buoye, Alexander
;
Loureiro, Yuliya Komarova
;
Kabadayi, …
- In:
Journal of service management
27
(
2016
)
4
,
pp. 434-459
Persistent link: https://www.econbiz.de/10011563591
Saved in:
7
Special issue: Customer engagement
Hollebeek, Linda D.
(
ed.
);
Conduit, Jodie
(
ed.
); …
-
2016
Persistent link: https://www.econbiz.de/10011483117
Saved in:
8
Perceptions are relative : a examination of the relationship between relative satisfaction medtrics and share of wallet
Keiningham, Timothy Lee
;
Cooil, Bruce
;
Malthouse, Edward C.
- In:
Journal of service management
26
(
2015
)
1
,
pp. 2-43
Persistent link: https://www.econbiz.de/10010504652
Saved in:
9
The cumulative effect of satisfaction with discrete transactions on share of wallet
Keiningham, Timothy
;
Aksoy, Lerzan
;
Malthouse, Edward C.
; …
- In:
Journal of service management
25
(
2014
)
3
,
pp. 310-333
Persistent link: https://www.econbiz.de/10010384976
Saved in:
10
A longitudinal examination of customer commitment and loyalty
Lariviere, Bart
;
Keiningham, Timothy
;
Cooil, Bruce
; …
- In:
Journal of service management
25
(
2014
)
1
,
pp. 75-100
Persistent link: https://www.econbiz.de/10010260104
Saved in:
1
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