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~isPartOf:"European journal of marketing"
~isPartOf:"Foreign trade review : quarterly journal of Indian Institute of Foreign Trade"
~isPartOf:"Psychology & marketing"
~isPartOf:"The journal of consumer marketing"
~isPartOf:"The journal of services marketing"
~language:"eng"
~language:"spa"
~person:"Balaji, M. S."
~person:"Beatty, Sharon E."
~person:"Paul, Justin"
~person:"Roy, Sanjit"
~subject:"Consumer behaviour"
~subject:"Dienstleistungsqualität"
~subject:"Indien"
~subject:"Kundenzufriedenheit"
~subject:"Systematic literature review"
~type_genre:"Article in journal"
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Consumer behaviour
Dienstleistungsqualität
Indien
Kundenzufriedenheit
Systematic literature review
Konsumentenverhalten
8
Beziehungsmarketing
5
Relationship marketing
5
India
3
Bibliometrics
2
Bibliometrie
2
Confidence
2
Customer satisfaction
2
Dienstleistungsmarketing
2
Einzelhandel
2
Emotion
2
Nachhaltige Entwicklung
2
Nachhaltiger Konsum
2
Nachhaltigkeit
2
Retail trade
2
Service quality
2
Services marketing
2
Sports
2
Sustainability
2
Sustainable consumption
2
Sustainable development
2
Vertrauen
2
1991-1999
1
Adolescent
1
Advertising effects
1
Beschwerdemanagement
1
Bio-Lebensmittel
1
Brand management
1
Business ethics
1
Business services
1
Causality analysis
1
Client-based reputation of professional services
1
Cognition
1
Commitment
1
Communication
1
Comparison
1
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Undetermined
5
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2
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Article
13
Type of publication (narrower categories)
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Article in journal
Aufsatz in Zeitschrift
13
Language
All
English
Spanish
Author
All
Balaji, M. S.
Beatty, Sharon E.
Paul, Justin
Roy, Sanjit
Yi, Youjae
13
Sharma, Piyush
12
Woodside, Arch G.
11
Debroy, Bibek
9
Hollebeek, Linda D.
9
Mattila, Anna S.
9
O'Cass, Aron
8
Bhattacharyya, Bisweswar
7
Das, Gopal
7
Katti, Vijaya
7
Kim, Jungkeun
7
Klaus, Philipp
7
Shoham, Aviv
7
Chan, Eugene Y.
6
Collier, Joel E.
6
Harris, Lloyd C.
6
Lysonski, Steven
6
McColl-Kennedy, Janet R.
6
Pitt, Leyland F.
6
Septianto, Felix
6
Arora, D. S.
5
Barnes, Donald C.
5
Daunt, Kate L.
5
Durvasula, Srinivas
5
Felix, Reto
5
Grewal, Dhruv
5
Gustafsson, Anders
5
Lim, Weng Marc
5
Lowe, Ben
5
Lunardo, Renaud
5
Mago, Lakshman Dass
5
Minton, Elizabeth A.
5
Mitchell, Vincent-Wayne
5
Nataraajan, Rajan
5
Park, Jooyoung
5
Sharan, Vyuptakesh
5
Spence, Charles
5
Sprott, David E.
5
Thomas, Veronica L.
5
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Published in...
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European journal of marketing
Foreign trade review : quarterly journal of Indian Institute of Foreign Trade
Psychology & marketing
The journal of consumer marketing
The journal of services marketing
Journal of business research : JBR
33
Journal of retailing and consumer services
18
Journal of strategic marketing
6
European management journal
4
International journal of consumer studies
4
International journal of hospitality management
4
Technological forecasting & social change : an international journal
4
Business strategy and the environment
3
International journal of market research
3
Journal of marketing management : JMM ; journal of the Academy of Marketing
3
Journal of marketing theory and practice
3
Journal of service research : JSR
3
The service industries journal
3
Asia Pacific journal of marketing and logistics
2
European journal of marketing : EJM
2
International business review : the official journal of the European International Business Academy
2
International journal of Indian culture and business management
2
International journal of contemporary hospitality management
2
Journal of consumer research : JCR ; an interdisciplinary bimonthly
2
Journal of marketing theory and practice : JMTP
2
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
2
Journal of retailing
2
The international journal of bank marketing : IJBM
2
Tourism analysis : an interdisciplinary tourism & hospitality journal
2
Asia Pacific business review
1
Asian journal of business ethics : AJBE
1
British journal of management
1
Electronic commerce research
1
European management review : EMR
1
Industrial marketing management : the international journal for industrial and high-tech firms
1
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
1
International journal of electronic marketing and retailing : IJEMR
1
International journal of entrepreneurial behavior & research
1
International journal of services, economics and management
1
International marketing review
1
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All
ECONIS (ZBW)
13
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1
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13
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date (oldest first)
1
Encouraging prolonged consumption through habit-boosting efforts : conceptualization and research agenda
Taylor, Jennifer Fries
;
Beatty, Sharon E.
;
Roberto, …
- In:
The journal of services marketing
38
(
2024
)
1
,
pp. 28-42
Persistent link: https://www.econbiz.de/10014473581
Saved in:
2
Consumers' digital self-extension and pro-brand social media engagement : the role of culture
Rabbanee, Fazlul K.
;
Roy, Rajat
;
Roy, Sanjit
;
Sobh, Rana
- In:
European journal of marketing
57
(
2023
)
9
,
pp. 2199-2236
Persistent link: https://www.econbiz.de/10014448339
Saved in:
3
Greenfluencers as agents of social change : the effectiveness of sponsored messages in driving sustainable consumption
Kapoor, Payal S.
;
Balaji, M. S.
;
Jiang, Yangyang
- In:
European journal of marketing
57
(
2023
)
2
,
pp. 533-561
Persistent link: https://www.econbiz.de/10013502594
Saved in:
4
Consumer ethics : a review and research agenda
Hassan, Syed Masroor
;
Rahman, Zillur
;
Paul, Justin
- In:
Psychology & marketing
39
(
2022
)
1
,
pp. 111-130
Persistent link: https://www.econbiz.de/10012796079
Saved in:
5
It's not whether you win or lose, it's how you play : customer delight in unpredictable experiential encounters
Barnes, Donald C.
;
Pelletier, Mark J.
;
Collier, Joel E.
; …
- In:
European journal of marketing
56
(
2022
)
8
,
pp. 2216-2249
Persistent link: https://www.econbiz.de/10013457336
Saved in:
6
The role of sensory marketing and brand experience in building emotional attachment and brand loyalty in luxury retail stores
Shahid, Shadma
;
Paul, Justin
;
Gilal, Faheem Gul
; …
- In:
Psychology & marketing
39
(
2022
)
7
,
pp. 1398-1412
Persistent link: https://www.econbiz.de/10013280107
Saved in:
7
Sweat it for sustainability : Impact of physical activity/exercise on sustainable consumption
Sarkar, Juhi Gahlot
;
Sarkar, Abhigyan
;
Dwivedi, Yogesh Kumar
- In:
Psychology & marketing
39
(
2022
)
11
,
pp. 2184-2199
Persistent link: https://www.econbiz.de/10013465160
Saved in:
8
Measuring client-based corporate reputation in B2B professional services : scale development and validation
Walsh, Gianfranco
;
Beatty, Sharon E.
;
Holloway, Betsy Bugg
- In:
The journal of services marketing
29
(
2015
)
3
,
pp. 173-187
Persistent link: https://www.econbiz.de/10011309002
Saved in:
9
Mother-adolescent daughter identity interplay processes
Gillison, Stephanie
;
Givan, Alexa Martinez
;
Beatty, …
- In:
The journal of consumer marketing
32
(
2015
)
4
,
pp. 234-244
Persistent link: https://www.econbiz.de/10011407095
Saved in:
10
Modelling trust in service relationships : a transnational perspective
Sekhon, Harjit
;
Roy, Sanjit
;
Shergill, Gurvinder S.
; …
- In:
The journal of services marketing
27
(
2013
)
1
,
pp. 76-86
Persistent link: https://www.econbiz.de/10009723099
Saved in:
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