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~isPartOf:"European journal of marketing : EJM"
~isPartOf:"Journal of retailing and consumer services"
~isPartOf:"Service business"
~subject:"Service quality"
~type_genre:"Aufsatz in Zeitschrift"
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Search: subject_exact:"Customer value"
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Service quality
Customer value
70
Kundenwert
69
Consumer behaviour
46
Konsumentenverhalten
46
Beziehungsmarketing
42
Relationship marketing
42
Customer satisfaction
22
Kundenzufriedenheit
22
Betriebliche Wertschöpfung
21
Value creation
21
Dienstleistungsqualität
16
Customer integration
14
Kundenintegration
14
Marketing management
10
Marketingmanagement
10
Brand management
9
Einzelhandel
9
Markenführung
9
Retail trade
9
Value co-creation
8
Brand image
6
Markenimage
6
Online retailing
6
Online-Handel
6
Social values
6
Soziale Werte
6
Mobile communications
5
Mobilkommunikation
5
Customer loyalty
4
Customer participation
4
Customer service
4
Hedonic value
4
Kundenservice
4
Perceived value
4
Satisfaction
4
Social Web
4
Social web
4
USA
4
United States
4
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Aufsatz in Zeitschrift
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16
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English
16
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Ahrholdt, Dennis C.
1
Carlson, Jamie
1
Chen, Yanhong
1
Cheng, Vincent
1
Dequan, Zheng
1
El-Adly, Mohammed Ismail
1
Huang, Tseng-Lung
1
Hur, Won-moo
1
Hyun Kyung Kim
1
Itani, Omar S.
1
Jaramillo, Fernando
1
Joensuu, Johanna
1
Khajehzadeh, Saman
1
Khan, Imran
1
Kim, Hanna
1
Kreis, Henning
1
Kulkarni, Gauri
1
Kurata, Hisashi
1
Le Nguyen Hau
1
Li, Bin
1
Liu, Luning
1
Loh, Wilson
1
Lok, Peter
1
Mafael, Alexander
1
Muhammad Amin
1
Nyadzayo, Munyaradzi W.
1
O'Cass, Aron
1
Paesbrugghe, Bert
1
Perényi, Áron
1
Pham Ngoc Thuy
1
Prajitmutita, Lyn Manassannan
1
Prentice, Catherine
1
Rhodes, Joan
1
Rintamäki, Timo
1
Saarijärvi, Hannu
1
Shamim, Amjad
1
Trujillo, Andrea
1
Vera, Jorge
1
Wang, Xuqi
1
Yrjölä, Mika
1
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European journal of marketing : EJM
Journal of retailing and consumer services
Service business
International journal of hospitality management
13
The service industries journal
12
Journal of business research : JBR
8
International journal of contemporary hospitality management
6
Journal of hospitality and tourism insights
6
Journal of service research : JSR
6
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
6
Journal of service management
5
The TQM journal : the international review of organizational improvement
5
The journal of services marketing
5
Industrial marketing management : the international journal for industrial and high-tech firms
4
International journal of services and operations management
4
Journal of air transport management
4
Journal of service theory and practice : JSTP
4
Journal of strategic marketing
4
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
3
International journal of services, economics and management
3
Management decision : MD
3
Australasian marketing journal
2
Cogent business & management
2
International journal of electronic customer relationship management : IJECRM
2
International journal of productivity and quality management : IJPQM
2
International journal of retail & distribution management
2
Journal of customer behaviour
2
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
2
Journal of hospitality marketing & management
2
Journal of retailing
2
Journal of service research
2
Journal of travel and tourism marketing
2
Marketing theory
2
The international journal of bank marketing : IJBM
2
Tourism management : research, policies, practice
2
ASEAN marketing journal : Association of Southeast Asian Nations marketing journal
1
Academic journal of economic studies
1
Acta Universitatis Danubius / Oeconomica
1
American economic journal : a journal of the American Economic Association
1
Asia Pacific business review
1
Electronic commerce research
1
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ECONIS (ZBW)
16
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1
Estimating travellers' value when purchasing auxiliary services in the airline industry based on the RFM model
Chen, Yanhong
;
Liu, Luning
;
Dequan, Zheng
;
Li, Bin
- In:
Journal of retailing and consumer services
74
(
2023
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014364543
Saved in:
2
Employee motivation to co-create value (EMCCV) : construction and validation of scale
Muhammad Amin
;
Shamim, Amjad
;
Zulkipli Ghazali
;
Khan, Imran
- In:
Journal of retailing and consumer services
58
(
2021
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012431617
Saved in:
3
Perception value of product-service systems : neural effects of service experience and customer knowledge
Zhao, Meina
;
Wang, Xuqi
- In:
Journal of retailing and consumer services
62
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012648874
Saved in:
4
Between a rock and a hard place : seizing the opportunity of demanding customers by means of frontline service behaviors
Itani, Omar S.
;
Jaramillo, Fernando
;
Paesbrugghe, Bert
- In:
Journal of retailing and consumer services
53
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012171888
Saved in:
5
Is the information of customer types and preferences to personal selling worth the investment in innovative technology? : a modeling approach
Kurata, Hisashi
- In:
Journal of retailing and consumer services
49
(
2019
),
pp. 371-379
Persistent link: https://www.econbiz.de/10012026012
Saved in:
6
Modelling the relationship between hotel perceived value, customer satisfaction, and customer loyalty
El-Adly, Mohammed Ismail
- In:
Journal of retailing and consumer services
50
(
2019
),
pp. 322-332
Persistent link: https://www.econbiz.de/10012114173
Saved in:
7
A customer value perspective to service experiences in restaurants
Yrjölä, Mika
;
Rintamäki, Timo
;
Saarijärvi, Hannu
; …
- In:
Journal of retailing and consumer services
51
(
2019
),
pp. 91-101
Persistent link: https://www.econbiz.de/10012115044
Saved in:
8
Creating a commercially compelling smart service encounter
Huang, Tseng-Lung
- In:
Service business
12
(
2018
)
2
,
pp. 357-377
Persistent link: https://www.econbiz.de/10011915069
Saved in:
9
Quality, value? – Insights into medical tourists' attitudes and behaviors
Prajitmutita, Lyn Manassannan
;
Perényi, Áron
; …
- In:
Journal of retailing and consumer services
31
(
2016
),
pp. 207-216
Persistent link: https://www.econbiz.de/10011528661
Saved in:
10
The antecedents of customer loyalty : a moderated mediation model of customer relationship management quality and brand image
Nyadzayo, Munyaradzi W.
;
Khajehzadeh, Saman
- In:
Journal of retailing and consumer services
30
(
2016
),
pp. 262-270
Persistent link: https://www.econbiz.de/10011473143
Saved in:
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