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~isPartOf:"IZA world of labor : evidence-based policy making"
~isPartOf:"Journal of career development"
~isPartOf:"Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education"
~isPartOf:"The journal of services marketing"
~subject:"Quality of life"
~subject:"Service industry"
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Search: subject:"Zufriedenheit"
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Quality of life
Service industry
Customer satisfaction
276
Kundenzufriedenheit
276
Dienstleistungsqualität
182
Service quality
182
Arbeitszufriedenheit
152
Job satisfaction
152
Beziehungsmarketing
150
Consumer behaviour
150
Konsumentenverhalten
150
Relationship marketing
150
Satisfaction
92
Zufriedenheit
78
Career development
63
Karriereplanung
63
Customer service
56
Kundenservice
56
Erwerbsverlauf
53
Occupational attainment
53
Lebensqualität
47
Arbeitsverhalten
44
Work behaviour
44
Employee retention
40
Mitarbeiterbindung
40
Beschwerdemanagement
35
Complaint management
35
Emotion
35
Dienstleistungssektor
31
USA
31
United States
31
job satisfaction
31
Hotel industry
25
Hotellerie
25
Personality psychology
25
Persönlichkeitspsychologie
25
Gastronomie
24
Leistungsmotivation
24
Restaurant industry
24
Work motivation
24
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75
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76
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Huang, Min-Hsin
2
Lee, Seonjeong
2
Lin, Binshan
2
McColl-Kennedy, Janet R.
2
Medler-Liraz, Hana
2
Ritzen, Jozef M. M.
2
Schöb, Ronnie
2
Seger-Guttmann, Tali
2
Ahn, Jina
1
Ajitha, Aswathy Asokan
1
Aksoy, Lerzan
1
Al-Okaily, Nour Salah
1
Alkire, Linda
1
Allan, Blake A.
1
Alrawadieh, Ziad
1
Alzboun, Nidal
1
Awan, Maheen Iqbal
1
Benkenstein, Martin
1
Bibi, Sughra
1
Black, Hulda G.
1
Bodderas, Mareike
1
Boon Liat Cheng
1
Bouchard, Lauren
1
Brady, Michael K.
1
Burton, Jamie
1
Böckerman, Petri
1
Cachelin, Joe͏̈l Luc
1
Carvalho, Vânia Sofia
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Celen-Demirtas, Selda
1
Chacko, Dony Peter
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Cham Tat Huei
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Chambel, Maria José
1
Chatterjee, Ravi
1
Chaudhury, Tasnuva
1
Chen, Cheng
1
Chen, Ching-fu
1
Chen, Sixing
1
Chen, Xi
1
Cheng, Zhao-Hong
1
Childers, Carla Y.
1
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IZA world of labor : evidence-based policy making
Journal of career development
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
The journal of services marketing
Discussion paper series / IZA
223
SOEP papers on multidisciplinary panel data research / German Socio-Economic Panel Study (SOEP), DIW Berlin
104
IZA Discussion Paper
103
International journal of happiness and development
73
Journal of economic behavior & organization : JEBO
66
Ecological economics : the transdisciplinary journal of the International Society for Ecological Economics
55
Journal of economic psychology : research in economic psychology and behavioral economics
44
Journal of business research : JBR
42
GLO discussion paper
41
Working paper
36
CESifo working papers
34
NBER working paper series
34
Discussion paper
32
Applied economics letters
31
The service industries journal
29
World development : the multi-disciplinary international journal devoted to the study and promotion of world development
28
Journal of vocational behavior
27
SOEPpaper
27
Applied economics
26
International journal of hospitality management
25
Journal of retailing and consumer services
25
Journal of behavioral and experimental economics
24
Economics letters
23
NBER Working Paper
23
International review of economics : journal of civil economy
22
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
22
Discussion paper / Tinbergen Institute
21
Tourism management : research, policies, practice
21
Journal of service research : JSR
19
Discussion papers / Deutsches Institut für Wirtschaftsforschung
18
International journal of social economics
18
The Oxford handbook of well-being and public policy
18
Working paper series
17
International journal of contemporary hospitality management
16
Journal of travel and tourism marketing
15
Psychology & marketing
15
Journal of public economics
14
Oldenburg discussion papers in economics
14
Review of Economics of the Household
14
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ECONIS (ZBW)
76
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1
The impact of eudaimonic well-being on experience and loyalty : a tourism context
Al-Okaily, Nour Salah
;
Alzboun, Nidal
;
Alrawadieh, Ziad
; …
- In:
The journal of services marketing
37
(
2023
)
2
,
pp. 216-231
Persistent link: https://www.econbiz.de/10013542929
Saved in:
2
Service mega-disruptions : a conceptual model and research agenda
Vredenburg, Jessica
;
Kapitan, Sommer
;
Jang, Sharon
- In:
The journal of services marketing
38
(
2024
)
1
,
pp. 131-144
Persistent link: https://www.econbiz.de/10014473598
Saved in:
3
How does a hospital servicescape impact the well-being and satisfaction of both health care customers and professionals?
Sweeney, Jillian C.
;
Frow, Pennie
;
Payne, Adrian
; …
- In:
The journal of services marketing
37
(
2023
)
9
,
pp. 1120-1131
Persistent link: https://www.econbiz.de/10014473537
Saved in:
4
Language-related stereotype threat, customers' well-being and its outcome
Malik, Aaminah Zaman
;
Paswan, Audhesh
- In:
The journal of services marketing
37
(
2023
)
7
,
pp. 895-910
Persistent link: https://www.econbiz.de/10014333405
Saved in:
5
Understanding how mindfulness sustains customer cocreation effort and transforms service value to well-being
Le Nguyen Hau
;
My-Quyen Thi Mai
;
Tram-Anh Ngoc Pham
- In:
The journal of services marketing
37
(
2023
)
2
,
pp. 248-260
Persistent link: https://www.econbiz.de/10013542937
Saved in:
6
The role of cultural differences in customer retention : evidence from the high-contact service industry
Fam, Kim Shyan
;
Boon Liat Cheng
;
Cham Tat Huei
;
Yi, …
- In:
Journal of hospitality & tourism research : JHTR ; the …
47
(
2023
)
1
,
pp. 257-288
Persistent link: https://www.econbiz.de/10014230003
Saved in:
7
Flirting in service encounters : does the server's sex matter?
Seger-Guttmann, Tali
;
Medler-Liraz, Hana
- In:
The journal of services marketing
37
(
2023
)
5
,
pp. 549-562
Persistent link: https://www.econbiz.de/10014276930
Saved in:
8
Applying expanded servicescape to the hotel industry
Lee, Seonjeong
;
Chuang, Ning-Kuang
- In:
Journal of hospitality & tourism research : JHTR ; the …
46
(
2022
)
4
,
pp. 771-796
Persistent link: https://www.econbiz.de/10013171233
Saved in:
9
Keep fighting or give up? : an investigation of consumer regret over repetitive failures in weight loss services
Liu, Yi-Fen
;
Ling, I-Ling
- In:
The journal of services marketing
36
(
2022
)
1
,
pp. 29-43
Persistent link: https://www.econbiz.de/10012798380
Saved in:
10
The effects of companies’ face mask usage on consumers’ reactions in the service marketplace
Pichierri, Marco
;
Petruzzellis, Luca
- In:
The journal of services marketing
36
(
2022
)
4
,
pp. 530-549
Persistent link: https://www.econbiz.de/10013407560
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