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~isPartOf:"International journal of bank marketing"
~isPartOf:"Journal of service research : JSR"
~isPartOf:"The international journal of bank marketing : IJBM"
~subject:"Electronic Banking"
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Electronic Banking
Beziehungsmarketing
231
Relationship marketing
231
Consumer behaviour
112
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112
Customer satisfaction
92
Kundenzufriedenheit
92
Dienstleistungsqualität
81
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Supplier relationship management
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Brun, Isabelle
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International journal of bank marketing
Journal of service research : JSR
The international journal of bank marketing : IJBM
Journal of financial services marketing : JFSM
8
International journal of electronic customer relationship management : IJECRM
5
Journal of retailing and consumer services
5
International journal of electronic finance : IJEF
4
Journal of digital banking
4
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
4
Banken im Wandel : Direktbanken und Direct Banking
3
International journal of business and globalisation : IJBG
3
Journal for global business advancement : JGBA
3
Journal of central banking theory and practice
3
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
3
Bankinformatik-Studien
2
Computational finance and its applications II : [Second International Conference on Computational Finance - Computational finance II ; held in London in June 2006]
2
Economies : open access journal
2
Electronic markets : the international journal on networked business
2
Expert journal of marketing
2
Global journal of business management : GJBM
2
Information age economy
2
Innovationen und Konzepte für die Bank der Zukunft : mit modernen Vertriebslösungen und optimierten Wertschöpfungsprozessen künftigen Herausforderungen begegnen
2
International journal of business and systems research : IJBSR
2
International journal of e-business research : an official publication of the Information Resources Management Association
2
International journal of economic perspectives : IJEP
2
International journal of economics and finance
2
International journal of economics and financial issues : IJEFI
2
International journal of electronic marketing and retailing : IJEMR
2
International journal of financial research
2
International journal of quality and service sciences
2
Journal of Asian finance, economics and business : JAFEB
2
Journal of Islamic marketing
2
Journal of business research : JBR
2
Journal of financial services marketing
2
Journal of global information management : an official publication of the Information Resources Management Association
2
Journal of global marketing
2
Journal of internet commerce
2
Journal of promotion management : innovations in planning and applied research
2
New trends in banking management : with 42 tables
2
Reihe: Wissenschaftliche Arbeitspapiere / W / Institut für Marktorientierte Unternehmensführung, Universität Mannheim
2
Rostocker Schriften zur Bank- und Finanzmarktforschung
2
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ECONIS (ZBW)
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1
How click-like and online trust matter across generations of bank customers
Lobel Trong Thuy Tran
- In:
International journal of bank marketing
42
(
2024
)
3
,
pp. 437-457
Persistent link: https://www.econbiz.de/10014525358
Saved in:
2
Customer loyalty to Islamic mobile banking : evaluating the roles of justice theory, religiosity, satisfaction and trust
Muflih, Muhammad
;
Zen, Muhamad
;
Purbayati, Radia
; …
- In:
International journal of bank marketing
42
(
2024
)
3
,
pp. 571-595
Persistent link: https://www.econbiz.de/10014525421
Saved in:
3
The effects of perceived value dimensions on customer satisfaction and loyalty : a comparison between traditional banks and fintechs
Mainardes, Emerson Wagner
;
Freitas, Neudson Peres de
- In:
International journal of bank marketing
41
(
2023
)
3
,
pp. 641-662
Persistent link: https://www.econbiz.de/10014267111
Saved in:
4
Is technology truly improving the customer experience? : analysing the intention to use open banking in Indonesia
Iman, Nofie
;
Nugroho, Sahid Susilo
;
Junarsin, Eddy
; …
- In:
International journal of bank marketing
41
(
2023
)
7
,
pp. 1521-1549
Persistent link: https://www.econbiz.de/10014470534
Saved in:
5
Examining the role of customers' intrinsic motivation on continued usage of mobile banking : a relational approach
Banerjee, Shubhomoy
;
Sreejesh, S.
- In:
International journal of bank marketing
40
(
2022
)
1
,
pp. 87-109
Persistent link: https://www.econbiz.de/10013165348
Saved in:
6
Impact of mobile banking failure on bank customers' usage behaviour : the mediating role of user satisfaction
Kamboj, Shampy
;
Sharma, Manika
;
Sarmah, Bijoylaxmi
- In:
International journal of bank marketing
40
(
2022
)
1
,
pp. 128-153
Persistent link: https://www.econbiz.de/10013165352
Saved in:
7
Mobile banking service quality and customer value co-creation intention : a moderated mediated model
Hijazi, Rawa
- In:
International journal of bank marketing
40
(
2022
)
7
,
pp. 1501-1525
Persistent link: https://www.econbiz.de/10013532380
Saved in:
8
Brand bank attachment to loyalty in digital banking services : mediated by psychological engagement with service platforms and moderated by platform types
Levy, Shalom
- In:
International journal of bank marketing
40
(
2022
)
4
,
pp. 679-700
Persistent link: https://www.econbiz.de/10013396393
Saved in:
9
Mobile banking service quality and customer relationships
Arcand, Manon
;
Tep, Sandrine Prom
;
Brun, Isabelle
; …
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
7
,
pp. 1066-1087
Persistent link: https://www.econbiz.de/10011814538
Saved in:
10
Apps for mobile banking and customer statisfaction : a cross-cultural study
Sampaio, Cláudio Hoffmann
;
Ladeira, Wagner Junior
; …
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
7
,
pp. 1131-1151
Persistent link: https://www.econbiz.de/10011815044
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