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~isPartOf:"International journal of contemporary hospitality management"
~isPartOf:"Services marketing quarterly"
~isPartOf:"Tourism and hospitality research : THR"
~subject:"Relationship marketing"
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Relationship marketing
Gastronomie
179
Restaurant industry
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Consumer behaviour
85
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Dienstleistungsqualität
40
Service quality
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Customer satisfaction
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International journal of contemporary hospitality management
Services marketing quarterly
Tourism and hospitality research : THR
International journal of hospitality management
65
Journal of hospitality marketing & management
22
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
15
Journal of travel and tourism marketing
9
Journal of retailing and consumer services
8
The TQM journal : the international review of organizational improvement
5
Asia Pacific journal of marketing and logistics
4
Journal of hospitality and tourism insights
4
Marketing intelligence & planning
4
The Cornell hospitality quarterly
4
Cogent business & management
3
Cornell hospitality quarterly : CQ
3
Journal of business research : JBR
3
Journal of international food & agribusiness marketing
3
The service industries journal
3
Tourism management : research, policies, practice
3
Discussion paper / Tinbergen Institute
2
Global business and finance review
2
International journal of economics and business research
2
International journal of quality & reliability management
2
Journal of Islamic marketing
2
Journal of business ethics : JOBE
2
Managing service quality : MSQ ; an international journal
2
Service business
2
The journal of applied business research
2
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
2
Accounting perspectives : a journal of The Canadian Academic Accounting Association
1
Acta oeconomica Pragensia : vědecký časopis Vysoke Školy Ekonomické v Praze
1
Advances in Marketing, Customer Relationship Management, and E-Services (AMCRMES) book series
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Amfiteatru economic : an economic and business research periodical
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Asia-Pacific journal of business administration
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Asian Journal of Management Science and Applications
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Benchmarking : an international journal ; BIJ
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Central European business review : CEBR
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Columbia Business School Research Paper
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Corporate board : role, duties & composition; accountability, responsability, committment
1
Economic developments in India : quarterly update : analysis, reports, policy documents
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Enlightening tourism : ET ; a pathmaking journal
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ECONIS (ZBW)
22
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1
Knowing how satisfied/dissatisfied is far from enough : a comprehensive customer satisfaction analysis framework based on hybrid text mining techniques
Yang, Tong
;
Wu, Jie
;
Zhang, Junming
- In:
International journal of contemporary hospitality management
36
(
2024
)
3
,
pp. 873-892
Persistent link: https://www.econbiz.de/10014483793
Saved in:
2
Mediating customer engagement in the relationship between fast-food restaurants' innovativeness and brand evangelism during COVID-19 : evidence from emergent markets
Khashan, Mohamed A.
;
Elsotouhy, Mohamed
;
Aziz, Mariam Ashraf
- In:
International journal of contemporary hospitality management
36
(
2024
)
4
,
pp. 1353-1374
Persistent link: https://www.econbiz.de/10014483845
Saved in:
3
Interactive CSR campaign and symbolic brand benefits : a moderated mediation model of brand trust and self-congruity in the restaurant industry
Sung, Kyong Sik
;
Lee, Seoki
- In:
International journal of contemporary hospitality management
35
(
2023
)
12
,
pp. 4535-4554
Persistent link: https://www.econbiz.de/10014430133
Saved in:
4
Females' customer engagement with eco-friendly restaurants in Instagram : the role of past visits
Ballester, Estefania
;
Ruiz Mafe, Carla
;
Rubio Benito, …
- In:
International journal of contemporary hospitality management
35
(
2023
)
6
,
pp. 2267-2288
Persistent link: https://www.econbiz.de/10014280955
Saved in:
5
Indirect customer-to-customer interactions and experiential value : examining solo and social diners
Han, Wenjia
;
Jiang, Wen
;
Tang, Jason
;
Raab, Carola
; …
- In:
International journal of contemporary hospitality management
34
(
2022
)
5
,
pp. 1668-1691
Persistent link: https://www.econbiz.de/10013412075
Saved in:
6
When observers of customer incivility revisit the restaurant : roles of relationship closeness and norms
Hwang, Yoo Hee
;
Wang, Xingyu
;
Guchait, Priyanko
- In:
International journal of contemporary hospitality management
34
(
2022
)
11
,
pp. 4227-4244
Persistent link: https://www.econbiz.de/10013413354
Saved in:
7
Post COVID-19 recovery for independent full-service restaurants using the salience theory : what will it take to get customers to return?
Sun, Xiaodi
;
Ge, Li
;
Marvil, Charles
- In:
International journal of contemporary hospitality management
34
(
2022
)
12
,
pp. 4609-4630
Persistent link: https://www.econbiz.de/10013455344
Saved in:
8
Establishing loyalty from consumers' CSR perception toward the restaurants offering nutritional information
Rehman, Mohsin Abdur
;
Park-Poaps, Haesun
;
Lodhi, Rab Nawaz
- In:
Services marketing quarterly
43
(
2022
)
2
,
pp. 206-225
Persistent link: https://www.econbiz.de/10013178034
Saved in:
9
An empirical investigation of perceived relational benefits and brand engagement in restaurant services
Odoom, Raphael
;
Boateng, Henry
;
Asante, Bismark Omane
- In:
International journal of contemporary hospitality management
29
(
2017
)
11
,
pp. 2767-2784
Persistent link: https://www.econbiz.de/10011799898
Saved in:
10
The effects of brand attachment on behavioral loyalty in the luxury restaurant sector
Ammari, Nedra Bahri
;
Van Niekerk, Mathilda
;
Ben Khelil, …
- In:
International journal of contemporary hospitality management
28
(
2016
)
3
,
pp. 559-585
Persistent link: https://www.econbiz.de/10011578149
Saved in:
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