//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"International journal of hospitality management"
~isPartOf:"Policy Research Working Paper Series"
~person:"Han, Heesup"
~person:"Mattila, Anna S."
~subject:"Konsumentenverhalten"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"Management"
Narrow search
Delete all filters
| 5 applied filters
Year of publication
From:
To:
Subject
All
Konsumentenverhalten
Consumer behaviour
29
Beziehungsmarketing
26
Relationship marketing
26
Customer satisfaction
20
Kundenzufriedenheit
20
Hotel industry
18
Hotellerie
18
Dienstleistungsqualität
13
Service quality
13
Emotion
7
Gastronomie
7
Restaurant industry
7
USA
7
United States
7
Environmental management
6
Loyalty
6
Satisfaction
6
Umweltmanagement
6
Beschwerdemanagement
5
Complaint management
5
Corporate Social Responsibility
5
Corporate social responsibility
5
Brand image
4
Brand loyalty
4
Brand management
4
Customer service
4
Environmental consciousness
4
Kundenbindungsprogramm
4
Kundenservice
4
Loyalty program
4
Markenführung
4
Markenimage
4
Umweltbewusstsein
4
Brand
3
Cognition
3
Confidence
3
Gastgewerbe
3
Hospitality industry
3
Kognition
3
more ...
less ...
Online availability
All
Undetermined
16
Type of publication
All
Article
29
Type of publication (narrower categories)
All
Article in journal
29
Aufsatz in Zeitschrift
29
Language
All
English
29
Author
All
Han, Heesup
Mattila, Anna S.
Jang, Soocheong
10
Heo, Cindy Yoonjoung
7
Hyun, Sunghyup Sean
7
Lee, Seoki
7
Miao, Li
7
Wei, Wei
6
Wu, Luorong
6
Gursoy, Dogan
5
Wong, IpKin Anthony
5
Ahn, Jiseon
4
Gao, Yixing
4
Jeong, EunHa
4
Kim, Wansoo
4
Liu, Qing
4
Lu, Lu
4
Qu, Hailin
4
Reynolds, Dennis
4
Seo, Soobin
4
So, Kevin Kam Fung
4
Tang, Liang
4
Xu, Xun
4
Zhang, Lu
4
Back, Ki-Joon
3
Bai, Billy
3
Chua, Bee-Lia
3
Fan, Alei
3
Hanks, Lydia
3
Hwang, Jinsoo
3
Im, Jinyoung
3
Kang, Juhee
3
Kim, Eojina
3
Kim, Woo Gon
3
King, Ceridwyn
3
Law, Chun Hung Roberts
3
Lehto, Xinran Y.
3
Line, Nathaniel D.
3
Loureiro, Sandra Maria Correia
3
Magnini, Vincent P.
3
more ...
less ...
Published in...
All
International journal of hospitality management
Policy Research Working Paper Series
Journal of travel and tourism marketing
21
International journal of contemporary hospitality management
10
Journal of hospitality marketing & management
10
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
7
The journal of services marketing
7
Journal of business research : JBR
5
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
4
Journal of service management
3
Cornell hospitality quarterly : CQ
2
Journal of retailing and consumer services
2
Journal of service research
2
Services marketing quarterly
2
The Cornell hospitality quarterly
2
Tourism and hospitality research : the surrey quarterly review
2
Tourism management : research, policies, practice
2
International journal of physical distribution and logistics management
1
Journal of Contemporary Issues in Business and Government
1
Journal of business ethics : JOBE
1
Journal of financial services marketing : JFSM
1
Journal of marketing theory and practice
1
Journal of retailing
1
Journal of revenue and pricing management
1
Journal of vacation marketing
1
The journal of product & brand management
1
Tourism management perspectives : TMP
1
more ...
less ...
Source
All
ECONIS (ZBW)
29
Showing
1
-
10
of
29
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Food delivery application quality in customer brand loyalty formation : identifying its antecedent and outcomes
Lee, Soyeun Olivia
;
Han, Heesup
- In:
International journal of hospitality management
107
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014227210
Saved in:
2
Water conservation and waste reduction
management
for increasing guest loyalty and green hotel practices
Han, Heesup
;
Lee, Jin-soo
;
Ho Le Thu Trang
;
Kim, Wansoo
- In:
International journal of hospitality management
75
(
2018
),
pp. 58-66
Persistent link: https://www.econbiz.de/10011944945
Saved in:
3
Eliciting customers' waste reduction and water saving behaviors at a hotel
Han, Heesup
;
Chua, Bee-Lia
;
Hyun, Sunghyup Sean
- In:
International journal of hospitality management
87
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012241942
Saved in:
4
In darkness we seek light : the impact of focal and general lighting designs on customers' approach intentions toward restaurants
Wu, Luorong
;
He, Zeya
;
King, Ceridwyn
;
Mattila, Anna S.
- In:
International journal of hospitality management
92
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012425246
Saved in:
5
Hotel customers' environmentally responsible behavioral intention : impact of key constructs on decision in green consumerism
Han, Heesup
;
Martin, E. F.
- In:
International journal of hospitality management
45
(
2015
),
pp. 22-33
Persistent link: https://www.econbiz.de/10010503905
Saved in:
6
Experience, brand prestige, perceived value (functional, hedonic, social, and financial), and loyalty among GROCERANT customers
Kim, Seoyoung
;
Ham, Sunny
;
Moon, Hyeyoung
;
Chua, Bee-Lia
; …
- In:
International journal of hospitality management
77
(
2019
),
pp. 169-177
Persistent link: https://www.econbiz.de/10011988497
Saved in:
7
Nature based solutions and customer retention strategy : eliciting customer well-being experiences and self-rated mental health
Han, Heesup
;
Yu, Jongsik
;
Hyun, Sunghyup Sean
- In:
International journal of hospitality management
86
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012241471
Saved in:
8
The role of loyalty programs in boosting hotel guest loyalty : impact of switching barriers
Koo, Bonhak
;
Yu, Jongsik
;
Han, Heesup
- In:
International journal of hospitality management
84
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012146199
Saved in:
9
Drivers of brand loyalty in the chain coffee shop industry
Han, Heesup
;
Nguyen, Hong Ngoc
;
Song, Hak-jun
;
Chua, Bee-Lia
- In:
International journal of hospitality management
72
(
2018
),
pp. 86-97
Persistent link: https://www.econbiz.de/10011872763
Saved in:
10
The social influence of other consumers on consumers’ reward donations
Gao, Yixing
;
Mattila, Anna S.
- In:
International journal of hospitality management
77
(
2019
),
pp. 504-511
Persistent link: https://www.econbiz.de/10011988872
Saved in:
1
2
3
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->