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~isPartOf:"International journal of hospitality management"
~isPartOf:"Tourism management : research, policies, practice"
~language:"bul"
~language:"eng"
~language:"nld"
~language:"spa"
~person:"Law, Chun Hung Roberts"
~person:"Mattila, Anna S."
~subject:"Coronavirus"
~subject:"Konsumentenverhalten"
~subject:"Service quality"
~subject:"USA"
~subject:"Volatility"
~type_genre:"Amtsdruckschrift"
~type_genre:"Article in journal"
~type_genre:"Bibliografie"
~type_genre:"Bibliographie enthalten"
~type_genre:"Conference paper"
~type_genre:"Fallstudie"
~type_genre:"Glossar enthalten"
~type_genre:"Guidebook"
~type_genre:"Konferenzbeitrag"
~type_genre:"Ratgeber"
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Coronavirus
Konsumentenverhalten
Service quality
USA
Volatility
Consumer behaviour
37
Hotel industry
32
Hotellerie
32
Customer satisfaction
17
Dienstleistungsqualität
17
Kundenzufriedenheit
17
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52
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Law, Chun Hung Roberts
Mattila, Anna S.
Jang, Soocheong
63
Han, Heesup
46
Lee, Seoki
30
Gursoy, Dogan
23
Kim, Woo Gon
22
Hanks, Lydia
16
Line, Nathaniel D.
15
Hyun, Sunghyup Sean
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Qu, Hailin
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So, Kevin Kam Fung
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Wu, Luorong
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Lu, Lu
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Miao, Li
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Wei, Wei
13
Zhang, Lu
13
Heo, Cindy Yoonjoung
12
Hwang, Jinsoo
12
Okumus, Fevzi
12
Pizam, Abraham
12
Guchait, Priyanko
11
Jeong, EunHa
11
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11
Liu, Qing
11
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10
Cho, Meehee
10
Reynolds, Dennis
10
Suess, Courtney
10
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10
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9
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9
Lynn, Michael
9
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9
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9
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9
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9
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International journal of hospitality management
Tourism management : research, policies, practice
Journal of travel and tourism marketing
16
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
10
International journal of contemporary hospitality management
9
Journal of business research : JBR
8
The journal of services marketing
8
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
7
Cornell hospitality quarterly : CQ
6
Journal of hospitality marketing & management
6
The Cornell hospitality quarterly
5
Journal of service management
4
Journal of international consumer marketing
2
Journal of retailing and consumer services
2
Journal of revenue and pricing management
2
Journal of service research
2
Journal of service research : JSR
2
Services marketing quarterly
2
European journal of marketing
1
International journal of internet marketing and advertising : IJIMA
1
International journal of retail & distribution management
1
International journal of revenue management : IJRM
1
Journal of business ethics : JOBE
1
Journal of financial services marketing : JFSM
1
Journal of global marketing
1
Journal of marketing theory and practice
1
Journal of retailing
1
Journal of vacation marketing : an international journal
1
Managing service quality : MSQ ; an international journal
1
Marketing intelligence & planning
1
The journal of product & brand management
1
Tourism analysis : an interdisciplinary tourism & hospitality journal
1
Tourism economics : the business and finance of tourism and recreation
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ECONIS (ZBW)
52
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52
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1
Corporate sociopolitical activism (CSA) : the role of perceived impact on consumer response to contribution type
Atanga, Barbara Apaalabono
;
Mattila, Anna S.
- In:
International journal of hospitality management
113
(
2023
),
pp. 1-8
Persistent link: https://www.econbiz.de/10014325587
Saved in:
2
Leveraging employee online reviews for improving hotel competitiveness in the great resignation
Xia, Haiyang
;
Muskat, Birgit
;
Vu, Huy Quan
;
Law, Chun …
- In:
International journal of hospitality management
113
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014325637
Saved in:
3
Service attribute prioritization based on the marginal utility of attribute performance
Pan, Mengqiang
;
Li, Nao
;
Law, Chun Hung Roberts
;
Huang, …
- In:
International journal of hospitality management
114
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014440006
Saved in:
4
Exploring the effects of official-structured managerial responses on hotel online popularity
Gong, Caiyan
;
Liu, Jianwei
;
Law, Chun Hung Roberts
;
Ye, …
- In:
International journal of hospitality management
106
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013383278
Saved in:
5
Fear and poor mental health among workers during the global cruise tourism crisis : impact of low employability and family support
Arjona-Fuentes, Juan M.
;
Radic, Aleksandar
; …
- In:
International journal of hospitality management
106
(
2022
),
pp. 1-9
Persistent link: https://www.econbiz.de/10013383264
Saved in:
6
The impact of environmental messages on consumer responses to plant-based meat : does language style matter?
Ye, Tian
;
Mattila, Anna S.
- In:
International journal of hospitality management
107
(
2022
),
pp. 1-8
Persistent link: https://www.econbiz.de/10014227202
Saved in:
7
Power of apologetic responses in online travel community
Guo, Xiaoshu
;
Ye, Qiang
;
Law, Chun Hung Roberts
;
Liang, Sai
- In:
International journal of hospitality management
103
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013209274
Saved in:
8
Understanding guests' evaluation of green hotels : the interplay between willingness to sacrifice for the environment and intent vs. quality-based market signals
Chen, Qimei
;
Hu, Miao
;
He, Yi
;
Lin, Ingrid
;
Mattila, Anna S.
- In:
International journal of hospitality management
104
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013255925
Saved in:
9
The effect of ad appeals and message framing on consumer responses to plant-based menu items
Ye, Tian
;
Mattila, Anna S.
- In:
International journal of hospitality management
95
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012547725
Saved in:
10
Feelings of uncertainty and powerlessness from Covid-19 : implications for advertising appeals in the restaurant industry
Yang, Bi
;
Hwang, Yoo Hee
;
Mattila, Anna S.
- In:
International journal of hospitality management
97
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012820054
Saved in:
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