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~isPartOf:"International journal of internet marketing and advertising : IJIMA"
~isPartOf:"Journal of customer behaviour"
~isPartOf:"Journal of internet commerce"
~subject:"Customer satisfaction"
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Search: subject_exact:"Internetauftritt"
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Customer satisfaction
Website
80
Consumer behaviour
47
Konsumentenverhalten
47
Online retailing
36
Online-Handel
36
E-commerce
33
Electronic Commerce
33
Internet marketing
33
Online-Marketing
33
Social Web
16
Social web
16
Kundenzufriedenheit
15
Beziehungsmarketing
14
Relationship marketing
14
Dienstleistungsqualität
11
Service quality
11
Advertising effects
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Ahmad, Asad
2
Khan, Mohammed Naved
2
Menon, Balakrishnan
2
Abubakar, A. Mohammed
1
Agrebi, Meriem
1
Behravesh, Elaheh
1
Chandon, Jean Louis
1
Chi, Ting
1
Clow, Kenneth E.
1
Haug, James C.
1
Huckabee, Allen
1
Kaya, Bahar
1
Kaya, Omer Sami
1
Lascu, Dana-Nicoleta
1
Leonard, Lori N. K.
1
Mykytyn, Peter P.
1
Orús, Carlos
1
Park, JungKun
1
Park, Mijung
1
Parsad, Chandan
1
Pearson, Ann M.
1
Prashar, Sanjeev
1
Rahman, Obaidur
1
Riemenschneider, Cynthia K.
1
Schaupp, Ludwig Christian
1
Sharma, Narendra K.
1
Shukla, Asmita
1
Swami, Sanjeev
1
Vijay, T. Sai
1
Wright, Linda Berns
1
Zaichkowsky, Judith Lynne
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International journal of internet marketing and advertising : IJIMA
Journal of customer behaviour
Journal of internet commerce
Journal of retailing and consumer services
18
International journal of electronic marketing and retailing : IJEMR
10
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
9
International journal of business information systems : IJBIS
8
International journal of retail & distribution management
6
Journal of travel and tourism marketing
6
Electronic commerce research
5
International journal of e-business research : an official publication of the Information Resources Management Association
5
Journal of business research : JBR
5
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
5
International journal of hospitality management
4
International journal of public sector performance management : IJPSPM
4
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
4
Journal of electronic commerce research : JECR
4
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
4
Service business
4
The service industries journal
4
Tourism management : research, policies, practice
4
African journal of science, technology, innovation and development : AJSTID
3
Cogent business & management
3
Information systems and e-business management : ISeB
3
International journal of retail and distribution management
3
Journal of strategic marketing
3
Marketing intelligence & planning
3
Tourism management perspectives : TMP
3
Administrative Sciences : open access journal
2
Asia Pacific journal of marketing and logistics
2
Electronic commerce research and applications
2
European journal of marketing : EJM
2
Gadjah Mada international journal of business
2
Global business review
2
International journal of business excellence
2
International journal of business excellence : IJBEX
2
International journal of business innovation and research
2
International journal of contemporary hospitality management
2
International journal of electronic business
2
International journal of electronic commerce : IJEC
2
International journal of electronic customer relationship management : IJECRM
2
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ECONIS (ZBW)
15
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1
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10
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15
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date (oldest first)
1
Customer satisfaction and loyalty with corporate multi-brand websites in an era of social media and misinformation
Agrebi, Meriem
;
Chandon, Jean Louis
;
Zaichkowsky, …
- In:
International journal of internet marketing and …
16
(
2022
)
4
,
pp. 394-421
Persistent link: https://www.econbiz.de/10013256327
Saved in:
2
Blueprint for retail website design : attracting and retaining millennial online shoppers
Wright, Linda Berns
;
Haug, James C.
;
Huckabee, Allen
- In:
Journal of internet commerce
18
(
2019
)
2
,
pp. 170-196
Persistent link: https://www.econbiz.de/10012179574
Saved in:
3
The moderating role of website familiarity in the relationships between e-service quality, e-satisfaction and e-loyalty
Kaya, Bahar
;
Behravesh, Elaheh
;
Abubakar, A. Mohammed
; …
- In:
Journal of internet commerce
18
(
2019
)
4
,
pp. 369-394
Persistent link: https://www.econbiz.de/10012179600
Saved in:
4
Determinant factors influencing customer usage intentions regarding online services in the road transportation industry
Menon, Balakrishnan
- In:
Journal of customer behaviour
18
(
2019
)
2
,
pp. 131-150
Persistent link: https://www.econbiz.de/10012257458
Saved in:
5
Mobile commerce website success : antecedents of consumer satisfaction and purchase intention
Chi, Ting
- In:
Journal of internet commerce
17
(
2018
)
3
,
pp. 189-215
Persistent link: https://www.econbiz.de/10011987455
Saved in:
6
The influence of e-relationship quality and e-service quality on customer loyalty in the context of Flipkart online retailer services
Menon, Balakrishnan
- In:
Journal of customer behaviour
17
(
2018
)
1/2
,
pp. 121-137
Persistent link: https://www.econbiz.de/10011936177
Saved in:
7
Role of shopping values and web atmospherics in e-satisfaction and repurchase intention
Vijay, T. Sai
;
Prashar, Sanjeev
;
Parsad, Chandan
- In:
Journal of internet commerce
16
(
2017
)
1
,
pp. 32-52
Persistent link: https://www.econbiz.de/10011804430
Saved in:
8
Developing a website service quality scale : a confirmatory factor analytic approach
Ahmad, Asad
;
Khan, Mohammed Naved
- In:
Journal of internet commerce
16
(
2017
)
1
,
pp. 104-126
Persistent link: https://www.econbiz.de/10011804446
Saved in:
9
Consumer's perception of webiste service quality : an empirical study
Ahmad, Asad
;
Rahman, Obaidur
;
Khan, Mohammed Naved
- In:
Journal of internet commerce
15
(
2016
)
2
,
pp. 125-141
Persistent link: https://www.econbiz.de/10011636454
Saved in:
10
The web : testing impact on individual productivity of users
Leonard, Lori N. K.
;
Riemenschneider, Cynthia K.
- In:
Journal of internet commerce
12
(
2013
)
1/4
,
pp. 247-267
Persistent link: https://www.econbiz.de/10010248376
Saved in:
1
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