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~isPartOf:"International journal of internet marketing and advertising : IJIMA"
~isPartOf:"Research"
~isPartOf:"Technische Universität Braunschweig - Institut für Marketing - Arbeitsberichte"
~subject:"Customer satisfaction"
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Customer satisfaction
Online-Marketing
225
Consumer behaviour
222
Konsumentenverhalten
222
Internet marketing
215
Social Web
179
Social web
179
Electronic Commerce
84
Brand management
78
Markenführung
78
Werbewirkung
74
Online retailing
72
Online-Handel
72
Advertising effects
71
Beziehungsmarketing
70
Relationship marketing
70
E-commerce
69
Werbung
65
Viral marketing
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Virales Marketing
64
Advertising
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Brand image
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Markenimage
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social media
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Abu ElSamen, Amjad A.
1
Agrebi, Meriem
1
Aguado, Juan Miguel
1
Akroush, Mamoun N.
1
Alvandi, Mohsen
1
Amlus, Mohammad Harith
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Chandon, Jean Louis
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Gopalakrishna B. V.
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International journal of internet marketing and advertising : IJIMA
Research
Technische Universität Braunschweig - Institut für Marketing - Arbeitsberichte
Journal of retailing and consumer services
121
Journal of business research : JBR
48
Journal of internet commerce
36
International journal of electronic marketing and retailing : IJEMR
34
International journal of hospitality management
31
International journal of business information systems : IJBIS
26
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
25
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
24
Asia Pacific journal of marketing and logistics
22
International journal of electronic customer relationship management : IJECRM
22
The service industries journal
22
Cogent business & management
21
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
21
International journal of e-business research : an official publication of the Information Resources Management Association
21
Journal of electronic commerce research : JECR
20
Tourism management : research, policies, practice
19
Journal of travel and tourism marketing
18
Journal of hospitality marketing & management
17
Journal of strategic marketing
16
Service business
16
Services marketing quarterly
16
Information systems and e-business management : ISeB
15
Psychology & marketing
15
The journal of services marketing
15
International journal of contemporary hospitality management
14
The international journal of bank marketing : IJBM
14
International journal of electronic business
13
International journal of retail and distribution management
13
The TQM journal : the international review of organizational improvement
13
Electronic commerce research and applications
12
International journal of quality & reliability management
12
International journal of quality and service sciences
12
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
12
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
12
International journal of bank marketing
11
International journal of retail & distribution management
11
Electronic commerce research
10
International Journal of Retail & Distribution Management
10
Journal of Asian finance, economics and business : JAFEB
10
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ECONIS (ZBW)
20
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1
Contextual effect of online second-hand shoppers' loyalty : a vendor comparison
Vila-Brunet, Neus
;
Llach, Josep
- In:
International journal of internet marketing and …
18
(
2023
)
4
,
pp. 389-409
Persistent link: https://www.econbiz.de/10014318357
Saved in:
2
Effects of e-marketplaces brand trust on repurchasing intention and WOM : are they reinforced by consumers' online shopping experience?
Santi, Pedro Victor de
;
Carneiro-da-Cunha, Julio Araujo
; …
- In:
International journal of internet marketing and …
19
(
2023
)
1/2
,
pp. 100-121
Persistent link: https://www.econbiz.de/10014340166
Saved in:
3
Customer satisfaction and loyalty with corporate multi-brand websites in an era of social media and misinformation
Agrebi, Meriem
;
Chandon, Jean Louis
;
Zaichkowsky, …
- In:
International journal of internet marketing and …
16
(
2022
)
4
,
pp. 394-421
Persistent link: https://www.econbiz.de/10013256327
Saved in:
4
The impact of social media marketing activities on student desires : analysing the mediating role of brand identity, perceived value, and satisfaction
Mohseni, Mohammad Zia
;
Titkanloo, Saeed Jafari
- In:
International journal of internet marketing and …
16
(
2022
)
3
,
pp. 271-296
Persistent link: https://www.econbiz.de/10013256309
Saved in:
5
Investigating the effects of interaction satisfaction and interaction immersion in social media on customer value creation
Shaykhzade, Fooziye
;
Alvandi, Mohsen
- In:
International journal of internet marketing and …
14
(
2020
)
3
,
pp. 258-274
Persistent link: https://www.econbiz.de/10012284808
Saved in:
6
Determinants of customer satisfaction and loyalty in e-commerce settings : an emerging economy perspective
Goutam, Doddahulugappa
;
Gopalakrishna B. V.
;
Ganguli, …
- In:
International journal of internet marketing and …
15
(
2021
)
3
,
pp. 327-348
Persistent link: https://www.econbiz.de/10012598994
Saved in:
7
The role of customer brand engagement in social media : conceptualisation, measurement, antecedents and outcomes
Solem, Birgit Andrine Apenes
;
Pedersen, Per Egil
- In:
International journal of internet marketing and …
10
(
2016
)
4
,
pp. 223-254
Persistent link: https://www.econbiz.de/10011688467
Saved in:
8
Is it assortment or overall satisfaction which fires online repatronage intention in the silhouette of social norms?
Prashar, Sanjeev
;
Verma, Pranay
- In:
International journal of internet marketing and …
14
(
2020
)
4
,
pp. 399-416
Persistent link: https://www.econbiz.de/10012512666
Saved in:
9
An empirical investigation of the mediating role of relationship marketing skills on the relationship between customer satisfaction and customer loyalty
Akroush, Mamoun N.
;
Abu ElSamen, Amjad A.
- In:
International journal of internet marketing and …
7
(
2012
)
1
,
pp. 1-30
Persistent link: https://www.econbiz.de/10009507132
Saved in:
10
Investigating the consumer-brand relationships' development for technology-mediated self-services using the relationship commitment paradigm
Giovanis, Apostolos N.
;
Zondiros, Dimitris
;
Tomaras, Petros
- In:
International journal of internet marketing and …
10
(
2016
)
3
,
pp. 186-206
Persistent link: https://www.econbiz.de/10011665139
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