//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"International journal of pharmaceutical and healthcare marketing : IJPHM"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"Service quality"
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Dienstleistungsqualität
26
Service quality
26
Hospital
16
Krankenhaus
16
Customer satisfaction
12
Kundenzufriedenheit
12
Health care
11
Gesundheitsversorgung
10
Gesundheitswesen
8
Health care system
8
Consumer behaviour
7
Konsumentenverhalten
7
Beziehungsmarketing
6
Relationship marketing
6
Patienten
5
Patients
5
Satisfaction
5
Healthcare
4
Arzneimittel
3
India
3
Indien
3
Performance measurement
3
Performance-Messung
3
Pharmaceuticals
3
Confidence
2
Customer service
2
Elderly people
2
Iran
2
Kundenservice
2
Lieferkette
2
Measurement
2
Messung
2
Patient satisfaction
2
Pharmaceutical distributors
2
Pharmaceutical industry
2
Pharmahandel
2
Pharmaindustrie
2
Quality management
2
Qualitätsmanagement
2
Service encounter
2
more ...
less ...
Online availability
All
Undetermined
12
Type of publication
All
Article
26
Type of publication (narrower categories)
All
Article in journal
26
Aufsatz in Zeitschrift
26
Language
All
English
26
Author
All
Aagja, Jayesh P.
1
Ahmad, Niaz
1
Ahmed, Zafar U.
1
Ashill, Nicholas J.
1
Athavale, Amod S.
1
Awan, Muhammad Usman
1
Awang, Zainudin
1
Ağdelen, Zafer
1
Baalbaki, Imad
1
Bamfo, Bylon Abeeku
1
Banahan, Benjamin F., III
1
Beise-Zee, Rian
1
Bentley, John O.
1
Borishade, Taiye Tairat
1
Bruhn, Manfred
1
Brunel, Frederic
1
Byram, Anand
1
Büttner, Julia
1
Chahal, Hardeep
1
Cham Tat Huei
1
Davis, Jullet A.
1
Davis, Lenita
1
Desai, Pranjal
1
Dogbe, Courage Simon Kofi
1
Dubinsky, Alan J.
1
El-Bassiouny, Noha
1
Ersöz, Burcu Toker
1
Findley, Carolyn Sara Casey
1
Garg, Renuka
1
Georgi, Dominik
1
Hadwich, Karsten
1
Hamed, Sara
1
Hegji, Charles E.
1
Henkin, Stanislav
1
Jandavath, Rama Krishna Naik
1
Karami, Masoud
1
Kashif, Muhammad
1
Kehinde, Oladele Joseph
1
Khalili, Hamidreza
1
Kiani, Soroosh
1
more ...
less ...
Published in...
All
International journal of pharmaceutical and healthcare marketing : IJPHM
International journal of hospitality management
403
Journal of retailing and consumer services
334
The service industries journal
293
Journal of business research : JBR
253
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
223
The journal of services marketing
211
Working paper / National Bureau of Economic Research, Inc.
179
NBER working paper series
176
Auditing : a journal of practice & theory
173
International journal of contemporary hospitality management
162
NBER Working Paper
160
Services marketing quarterly
140
Journal of hospitality marketing & management
138
Journal of air transport management
136
The TQM journal : the international review of organizational improvement
128
Journal of travel and tourism marketing
122
Tourism management : research, policies, practice
117
International journal of quality & reliability management
114
International journal of quality and service sciences
111
Service business
108
International journal of productivity and quality management : IJPQM
106
Cogent business & management
103
International journal of services and operations management
103
Journal of service research : JSR
103
Health care management review : HCM review
101
Journal of service management
94
The accounting review : a publication of the American Accounting Association
94
Total quality management & business excellence
93
Quality management journal : QMJ
92
Discussion paper series / IZA
90
Economics of education review
82
Managing service quality : MSQ ; an international journal
77
International journal of services, economics and management
75
Journal of health economics
75
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
74
Managerial auditing journal
67
International journal of auditing : IJA
66
Asia Pacific journal of marketing and logistics
63
Management science : journal of the Institute for Operations Research and the Management Sciences
62
Accounting horizons : a quarterly publication of the American Accounting Association
58
more ...
less ...
Source
All
ECONIS (ZBW)
26
Showing
1
-
10
of
26
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Measuring
service
quality
in pharmaceutical supply chain : distributor's perspective
Parmata, Uma Maheswari Devi
;
Sankara Rao B.
;
Rajashekhar B.
- In:
International journal of pharmaceutical and healthcare …
10
(
2016
)
3
,
pp. 258-284
Persistent link: https://www.econbiz.de/10011620450
Saved in:
2
Healthcare
service
quality
: what really matters to the female patient?
Shafei, Ingy
;
Walburg, Jan Auke
;
Taher, Ahmed F.
- In:
International journal of pharmaceutical and healthcare …
9
(
2015
)
4
,
pp. 369-391
Persistent link: https://www.econbiz.de/10011479969
Saved in:
3
Factors influencing the choice of private and public hospitals : empirical evidence from Ghana
Bamfo, Bylon Abeeku
;
Dogbe, Courage Simon Kofi
- In:
International journal of pharmaceutical and healthcare …
11
(
2017
)
1
,
pp. 80-96
Persistent link: https://www.econbiz.de/10011705028
Saved in:
4
Healthcare quality and medicine reimbursement criteria in Iran
Khalili, Hamidreza
;
Sameti, Ardalan
- In:
International journal of pharmaceutical and healthcare …
11
(
2017
)
4
,
pp. 455-470
Persistent link: https://www.econbiz.de/10011812921
Saved in:
5
Cultural values and consumers' expectations and perceptions of service encounter quality
Karami, Masoud
;
Maleki, Mohamad Mehdi
;
Dubinsky, Alan J.
- In:
International journal of pharmaceutical and healthcare …
10
(
2016
)
1
,
pp. 2-26
Persistent link: https://www.econbiz.de/10011563845
Saved in:
6
EXQ : measurement of healthcare experience quality in Malaysian settings : a contextualist perspective
Kashif, Muhammad
;
Siti Zakiah Melatu Samsi
;
Awang, Zainudin
- In:
International journal of pharmaceutical and healthcare …
10
(
2016
)
1
,
pp. 27-47
Persistent link: https://www.econbiz.de/10011563850
Saved in:
7
Healthcare
service
quality
effect on patient satisfaction and behavioural intentions in corporate hospitals in India
Jandavath, Rama Krishna Naik
;
Byram, Anand
- In:
International journal of pharmaceutical and healthcare …
10
(
2016
)
1
,
pp. 48-74
Persistent link: https://www.econbiz.de/10011563854
Saved in:
8
Direct to consumer advertising of robotic heart bypass surgery : effectiveness, patient satisfaction and clinical outcomes
Kiani, Soroosh
;
Kurian, Dinesh
;
Henkin, Stanislav
; …
- In:
International journal of pharmaceutical and healthcare …
10
(
2016
)
4
,
pp. 358-375
Persistent link: https://www.econbiz.de/10011643421
Saved in:
9
Antecedents of hospital brand image and the relationships with medical tourists' behavioral intention
Cham Tat Huei
;
Lim, Yet-mee
;
Nai Chiek Aik
;
Tay, …
- In:
International journal of pharmaceutical and healthcare …
10
(
2016
)
4
,
pp. 412-431
Persistent link: https://www.econbiz.de/10011643495
Saved in:
10
Effective customer experience management in health-care sector of Nigeria : a conceptual model
Worlu, Rowland
;
Kehinde, Oladele Joseph
;
Borishade, …
- In:
International journal of pharmaceutical and healthcare …
10
(
2016
)
4
,
pp. 449-466
Persistent link: https://www.econbiz.de/10011643535
Saved in:
1
2
3
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->