//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"International journal of quality and service sciences"
~isPartOf:"NBER Working Paper"
~isPartOf:"Production and operations management : an international journal of the Production and Operations Management Society"
~subject:"Customer satisfaction"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Patients"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Customer satisfaction
Patienten
67
Patients
67
Hospital
34
Krankenhaus
34
Gesundheitsversorgung
28
Health care
28
Dienstleistungsqualität
16
Service quality
16
Gesundheitswesen
15
Health care system
15
Physicians
12
Ärzte
12
Scheduling problem
11
Scheduling-Verfahren
11
Estimation
9
Gesundheitskosten
9
Health care costs
9
Schätzung
9
appointment scheduling
8
Arzneimittel
7
Pharmaceuticals
7
Theorie
6
Theory
6
Kundenzufriedenheit
5
Consumer behaviour
4
Gesundheitsreform
4
Health care reform
4
Hospital costs
4
Hospital financing
4
Konsumentenverhalten
4
Krankenhausfinanzierung
4
Krankenhauskosten
4
Patient satisfaction
4
Anreiz
3
Basisgesundheitsversorgung
3
Beziehungsmarketing
3
Business process management
3
Deductible
3
Experiment
3
more ...
less ...
Online availability
All
Undetermined
3
Type of publication
All
Article
5
Type of publication (narrower categories)
All
Article in journal
5
Aufsatz in Zeitschrift
5
Conference paper
1
Konferenzbeitrag
1
Language
All
English
5
Author
All
Anand, Byram
1
Armstrong, Anona
1
Bashir, Irfan
1
Buk, Tuba Bozaykut
1
Chamorro, Antonio
1
Di Pietro, Laura
1
Fiakpa, Ernest Afene
1
Guglielmetti Mugion, Roberta
1
Miranda, Francisco J.
1
Murillo, Luis R.
1
Musella, Flaminia
1
Naik, J. Rama Krishna
1
Nguyen, Thu-Huong
1
Raharjo, Hendry
1
Turan, Aygül
1
Vega Cervera, Juan A.
1
more ...
less ...
Published in...
All
International journal of quality and service sciences
NBER Working Paper
Production and operations management : an international journal of the Production and Operations Management Society
Health care management review : HCM review
15
Health marketing quarterly
15
Quality management journal : QMJ
8
Journal of health organization and management
7
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
7
International journal of productivity and quality management : IJPQM
6
International journal of quality & reliability management
6
International journal of pharmaceutical and healthcare marketing
5
International journal of pharmaceutical and healthcare marketing : IJPHM
5
WINEG Wissen
5
Journal of business research : JBR
4
The TQM journal : the international review of organizational improvement
4
Total quality management & business excellence
4
Benchmarking : an international journal ; BIJ
3
Cogent business & management
3
International journal of hospitality management
3
International journal of services and operations management
3
Journal of industrial engineering and management : JIEM
3
Accounting and taxation review : A&TR
2
International journal of consumer studies
2
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
2
International journal of production economics
2
International journal of production research
2
International journal of services and operations management : IJSOM
2
International journal of services, economics and management
2
International review on public and non-profit marketing
2
Journal of hospital marketing & public relations
2
Journal of operations management
2
Journal of retailing and consumer services
2
Journal of travel and tourism marketing
2
Omega : the international journal of management science
2
Qualitative Marktforschung : Konzepte - Methoden - Analysen
2
Services marketing quarterly
2
Socio-economic planning sciences : the international journal of public sector decision-making
2
Technological forecasting & social change : an international journal
2
Wismarer Schriften zu Management und Recht
2
1st Undergraduate Research Symposium 2017, Faculty of Management Studies, Rajarata University of Sri Lanka
1
ACHE management series
1
AICEI proceedings
1
more ...
less ...
Source
All
ECONIS (ZBW)
5
Showing
1
-
5
of
5
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Assessing service quality and the perceptual difference between employees and patients of public hospitals in a developing country
Fiakpa, Ernest Afene
;
Nguyen, Thu-Huong
;
Armstrong, Anona
- In:
International journal of quality and service sciences
14
(
2022
)
3
,
pp. 402-420
Persistent link: https://www.econbiz.de/10013361610
Saved in:
2
Reconciling internal and external satisfaction through probabilistic graphical models : an empirical study
Musella, Flaminia
;
Guglielmetti Mugion, Roberta
; …
- In:
International journal of quality and service sciences
9
(
2017
)
3/4
,
pp. 347-370
Persistent link: https://www.econbiz.de/10011772125
Saved in:
3
Analyzing perceived healthcare service quality on patient related outcomes
Turan, Aygül
;
Buk, Tuba Bozaykut
- In:
International journal of quality and service sciences
8
(
2016
)
4
,
pp. 478-497
Persistent link: https://www.econbiz.de/10011641323
Saved in:
4
An empirical investigation to determine patient satisfaction factors at tertiary care hospitals in India
Naik, J. Rama Krishna
;
Anand, Byram
;
Bashir, Irfan
- In:
International journal of quality and service sciences
7
(
2015
)
1
,
pp. 2-16
Persistent link: https://www.econbiz.de/10011300156
Saved in:
5
Primary health care services quality in Spain : a formative measurement approach using PLS path modeling
Miranda, Francisco J.
;
Chamorro, Antonio
;
Murillo, Luis R.
- In:
International journal of quality and service sciences
4
(
2012
)
4
,
pp. 387-398
Persistent link: https://www.econbiz.de/10009691866
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->