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~isPartOf:"International journal of retail and distribution management"
~subject:"Dienstleistungsqualität"
~subject:"Einzelhandel"
~subject:"Event-Marketing"
~subject:"Markenartikel"
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Dienstleistungsqualität
Einzelhandel
Event-Marketing
Markenartikel
Consumer behaviour
52
Konsumentenverhalten
52
Beziehungsmarketing
46
Relationship marketing
46
Retail trade
33
Online retailing
17
Online-Handel
17
Customer satisfaction
12
Kundenzufriedenheit
12
Brand management
9
Markenführung
9
Service quality
9
Customer experience
8
Retail
8
Brand
7
Brand image
7
Internet marketing
7
Markenimage
7
Online-Marketing
7
Virtual reality
7
Virtuelle Realität
7
E-commerce
6
Electronic Commerce
6
Multichannel strategy
6
Multikanalvertrieb
6
Social Web
6
Social web
6
Augmented reality
5
Food retailing
5
Lebensmitteleinzelhandel
5
Omnichannel
5
Brand loyalty
4
Distribution channel
4
Emotion
4
Fashion
4
Mode
4
Vertriebsweg
4
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38
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5
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40
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40
Aufsatz in Zeitschrift
40
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3
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English
43
Author
All
Diallo, Mbaye Fall
2
Lim, Heejin
2
Lyu, Jewon
2
Sarkar, Abhigyan
2
Sarkar, Juhi Gahlot
2
Sengupta, Aniket
2
Agárdi, Irma
1
Ahmad, Hassan
1
Ali, Fayaz
1
Alisara Rungnontarat Charinsarn
1
Alt, Mónika-Anetta
1
Arora, Vibha
1
Ben Taieb, Seifeddine
1
Boardman, Rosy
1
Bonfanti, Angelo
1
Boutsouki, Christina
1
Brunetti, Federico
1
Butt, Asad
1
Campbell, Jeffrey
1
Cao, Lanlan
1
Carvalho, João M. S.
1
Cavender, RayeCarol
1
Chatzipanagiotou, Kalliopi
1
Chatzopoulou, Evi
1
Chen, Ruofei
1
Chung, Seh Woong
1
Cruz Roche, Ignacio
1
De La Martiniere Petroll, Martin
1
Dias, Joana Carmo
1
Disse, Isabel Kittyma
1
Duarte, André Luís de Castro Moura
1
Duh, Helen Inseng
1
Díaz-Martín, Ana M.
1
Faria, Sílvia
1
Flacandji, Michaël
1
Fota, Anne
1
Fukuda, Susumu
1
Gil Saura, Irene
1
Godefroit-Winkel, Delphine
1
Goudarzi, Kiane
1
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Published in...
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International journal of retail and distribution management
Journal of retailing and consumer services
387
Journal of business research : JBR
234
International journal of hospitality management
159
The journal of services marketing
111
The service industries journal
90
Journal of hospitality marketing & management
89
The journal of brand management : an international journal
83
International journal of contemporary hospitality management
82
Journal of travel and tourism marketing
77
The journal of product & brand management
76
Tourism management : research, policies, practice
67
Journal of retailing
62
Services marketing quarterly
61
SpringerLink / Bücher
58
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
58
Cogent business & management
57
Journal of strategic marketing
57
Marketing intelligence & planning
55
The international review of retail, distribution and consumer research
54
Journal of service management
53
Journal of service research : JSR
53
Asia Pacific journal of marketing and logistics
50
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
49
International journal of retail & distribution management
48
Service business
48
Psychology & marketing
46
European journal of marketing : EJM
39
The TQM journal : the international review of organizational improvement
38
Industrial marketing management : the international journal for industrial and high-tech firms
37
Journal of the Academy of Marketing Science
34
Journal of service research
33
International journal of event and festival management
31
Journal of marketing
30
International journal of quality and service sciences
28
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
28
The international journal of bank marketing : IJBM
28
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
27
Journal of air transport management
25
Journal of hospitality and tourism insights
25
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ECONIS (ZBW)
43
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43
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1
Creating memorable shopping experiences to meet phygital customers' needs : evidence from sporting goods stores
Bonfanti, Angelo
;
Vigolo, Vania
;
Vannucci, Virginia
; …
- In:
International journal of retail and distribution management
51
(
2023
)
13
,
pp. 81-100
Persistent link: https://www.econbiz.de/10014484188
Saved in:
2
Uncovering the gamified customer
experience
in the retail environment
Disse, Isabel Kittyma
;
Olsson, Marcus
- In:
International journal of retail and distribution management
51
(
2023
)
7
,
pp. 955-971
Persistent link: https://www.econbiz.de/10014315186
Saved in:
3
Exploring omnichannel strategies : a path to improve customer experiences
Silva, Susana C.
;
Silva, Francisca Pinto
;
Dias, Joana Carmo
- In:
International journal of retail and distribution management
52
(
2024
)
1
,
pp. 62-88
Persistent link: https://www.econbiz.de/10014484202
Saved in:
4
Advancing customer
experience
through service design in mega shopping malls
Junaid, Muhammad
;
Rasheed, Muhammad Faisal
;
Goudarzi, Kiane
- In:
International journal of retail and distribution management
52
(
2024
)
1
,
pp. 89-106
Persistent link: https://www.econbiz.de/10014484218
Saved in:
5
Consumer patronage intention : role of multi-sensory and atmospheric experiences in retail
Pal, Divyanshi
;
Srivastava, Kavita
- In:
International journal of retail and distribution management
52
(
2024
)
2
,
pp. 240-258
Persistent link: https://www.econbiz.de/10014484395
Saved in:
6
Grocery retailer's brand performances from brand personalities and marketing offerings
Duh, Helen Inseng
;
Pwaka, Oliver
- In:
International journal of retail and distribution management
51
(
2023
)
13
,
pp. 101-122
Persistent link: https://www.econbiz.de/10014484195
Saved in:
7
How do cultural factors affect loyalty behaviour in retailing? : the central role of social proximity
Alisara Rungnontarat Charinsarn
;
Diallo, Mbaye Fall
; …
- In:
International journal of retail and distribution management
51
(
2023
)
4
,
pp. 523-545
Persistent link: https://www.econbiz.de/10014281082
Saved in:
8
Technology : a strategic imperative for successful retailers
Quinones, Myriam
;
Gómez-Suárez, Mónica
;
Cruz Roche, …
- In:
International journal of retail and distribution management
51
(
2023
)
4
,
pp. 546-566
Persistent link: https://www.econbiz.de/10014281083
Saved in:
9
Engaging the customer with augmented reality and employee services to enhance equity and loyalty
Butt, Asad
;
Ahmad, Hassan
;
Ali, Fayaz
;
Muzaffar, Asif
; …
- In:
International journal of retail and distribution management
51
(
2023
)
5
,
pp. 629-652
Persistent link: https://www.econbiz.de/10014281091
Saved in:
10
Aspects driving customers' intention to use automated purchasing processes
Selter, Jan-Lukas
;
Fota, Anne
;
Wagner, Katja
; …
- In:
International journal of retail and distribution management
51
(
2023
)
9/10
,
pp. 1158-1173
Persistent link: https://www.econbiz.de/10014484075
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