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~isPartOf:"Journal of business-to-business marketing"
~isPartOf:"Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction"
~subject:"Dienstleistungsqualität"
~subject:"Relationship marketing"
~subject:"SME"
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Search: subject_exact:"Trustworthiness"
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Dienstleistungsqualität
Relationship marketing
SME
Confidence
49
Vertrauen
49
Lieferantenmanagement
25
Supplier relationship management
25
Beziehungsmarketing
23
trust
16
B-to-B-Marketing
15
Business-to-business marketing
15
Customer satisfaction
12
Kundenzufriedenheit
12
Consumer behaviour
11
Konsumentenverhalten
11
satisfaction
9
business marketing
8
commitment
8
industrial marketing
8
Lieferkette
5
Service quality
5
Supply chain
5
Reputation
4
Social relations
4
Soziale Beziehungen
4
relationship marketing
4
reputation
4
Corporate reputation
3
E-commerce
3
Electronic Commerce
3
Firmenimage
3
KMU
3
Social capital
3
Sozialkapital
3
Taiwan
3
USA
3
United States
3
cooperation
3
coordination
3
Austauschtheorie
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Article
26
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26
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English
26
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Svensson, Göran
4
Ahsan, Kamrul
1
Akrout, Houcine
1
Andersson, Svante
1
Ansary, Adel I. el-
1
Awuah, Gabriel B.
1
Banerjee, Probir
1
Bebber, Suélen
1
Belanche, Daniel
1
Bhagat, Parimal
1
Brockman, Beverly K.
1
Buvik, Arnt
1
Casaló, Luis V.
1
Chen, Tser-yieth
1
Chuchu, Tinashe
1
Donovan, Leigh Anne Novak
1
Eberle, Luciene
1
Fang, Wei-Ta
1
Faryabi, Mohammad
1
Ferro, Carlos
1
Flaschner, Alan
1
Gao, Tao Tony
1
Guinalíu, Miguel
1
Hair, Joseph F.
1
Henneberg, Stephen
1
Hoeffler, Steve
1
Hong, Soonkwan
1
Horgan, Ian
1
Høgevold, Nils M.
1
Iacobucci, Dawn
1
Ishida, Chiharu
1
Jiang, Zhizhong
1
Johnson, Bryan R.
1
Kusari, Sanjukta
1
Lien, Ching-Yu
1
López Sánchez, José Ángel
1
Ma, Louis
1
Miah, Shah
1
Milan, Gabriel Sperandio
1
Morgan, Robert M.
1
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Journal of business-to-business marketing
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
Journal of retailing and consumer services
59
Journal of business research : JBR
43
Industrial marketing management : the international journal for industrial and high-tech firms
30
International journal of hospitality management
29
Asia Pacific journal of marketing and logistics
22
The service industries journal
20
The journal of business & industrial marketing
19
The journal of services marketing
17
Journal of strategic marketing
16
Cogent business & management
15
International journal of electronic marketing and retailing : IJEMR
14
The international journal of bank marketing : IJBM
13
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
12
International journal of contemporary hospitality management
12
Journal of financial services marketing : JFSM
12
Journal of hospitality marketing & management
12
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
12
Journal of travel and tourism marketing
11
International journal of electronic customer relationship management : IJECRM
10
Service business
10
European journal of marketing : EJM
9
International journal of retail & distribution management
9
Pakistan journal of commerce and social sciences
9
SpringerLink / Bücher
9
International journal of internet marketing and advertising : IJIMA
8
Journal of business ethics : JOBE
8
Journal of service management
8
Journal of service research : JSR
8
Services marketing quarterly
8
European research studies
7
International journal of bank marketing
7
International journal of business and globalisation : IJBG
7
International journal of services, economics and management
7
Journal of global marketing
7
Market : review for marketing theory and practice
7
Psychology & marketing
7
Tourism management : research, policies, practice
7
Electronic commerce research
6
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ECONIS (ZBW)
26
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11
Perceived value, reputation, trust, and switching costs as determinants of customer retention
Milan, Gabriel Sperandio
;
Eberle, Luciene
;
Bebber, Suélen
- In:
Journal of relationship marketing : innovations & …
14
(
2015
)
2
,
pp. 109-123
Persistent link: https://www.econbiz.de/10011304645
Saved in:
12
The relationship continuity model and customer loyalty in the banking industry : a case study of the maskan bank of Iran
Faryabi, Mohammad
;
Sadeghzadeh, Kousar
;
Zakeri, Abdolnaser
- In:
Journal of relationship marketing : innovations & …
14
(
2015
)
1
,
pp. 37-52
Persistent link: https://www.econbiz.de/10011289287
Saved in:
13
The process of trust formation in e-business : insights from case studies of two small firms
Banerjee, Probir
;
Ma, Louis
- In:
Journal of business-to-business marketing
21
(
2014
)
3
,
pp. 171-186
Persistent link: https://www.econbiz.de/10010465721
Saved in:
14
Relationship quality in cross-border exchanges : a temporal perspective
Akrout, Houcine
- In:
Journal of business-to-business marketing
21
(
2014
)
3
,
pp. 145-169
Persistent link: https://www.econbiz.de/10010465723
Saved in:
15
Consumer trust and satisfaction in the formation of consumer loyalty intentions in transactional exchange : the case of a mass discount retailer
Taylor, Steven A.
;
Donovan, Leigh Anne Novak
;
Ishida, …
- In:
Journal of relationship marketing : innovations & …
13
(
2014
)
2
,
pp. 125-154
Persistent link: https://www.econbiz.de/10010392656
Saved in:
16
The consequences of consumers' use of pre-existing social relationships to make purchases
Johnson, Bryan R.
;
Ross, William T.
- In:
Journal of relationship marketing : innovations & …
13
(
2014
)
3
,
pp. 207-242
Persistent link: https://www.econbiz.de/10010490473
Saved in:
17
The role of consumer happiness in relationship marketing
Belanche, Daniel
;
Casaló, Luis V.
;
Guinalíu, Miguel
- In:
Journal of relationship marketing : innovations & …
12
(
2013
)
2
,
pp. 79-94
Persistent link: https://www.econbiz.de/10009774828
Saved in:
18
Trusting and monitoring business partners throughout the relationship life cycle
Kusari, Sanjukta
;
Hoeffler, Steve
;
Iacobucci, Dawn
- In:
Journal of business-to-business marketing
20
(
2013
)
3
,
pp. 119-138
Persistent link: https://www.econbiz.de/10010187441
Saved in:
19
Operationalizing trust, reliance, and dependence in business relationships : responding to the ongoing naming and cross-level problems
Jiang, Zhizhong
;
Shiu, Eric
;
Henneberg, Stephen
; …
- In:
Journal of business-to-business marketing
20
(
2013
)
4
,
pp. 193-225
Persistent link: https://www.econbiz.de/10010228318
Saved in:
20
Does loyalty make customers blind? : the impact of relationship quality on channel members' attributions and behaviors following negative critical incidents
Vidal, David
- In:
Journal of business-to-business marketing
19
(
2012
)
2
,
pp. 97-128
Persistent link: https://www.econbiz.de/10009564525
Saved in:
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