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~isPartOf:"Journal of financial services marketing"
~isPartOf:"Psychology & marketing"
~subject:"Konsumentenverhalten"
~type:"article"
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Search: subject_exact:"Customer loyalty"
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Konsumentenverhalten
Customer retention
10
Customer satisfaction
10
Kundenbindung
10
Kundenzufriedenheit
10
Consumer behaviour
9
Beziehungsmarketing
8
Relationship marketing
8
Dienstleistungsqualität
6
Service quality
6
Customer loyalty
4
Emotion
3
Satisfaction
3
Brand
2
Einzelhandel
2
Financial services
2
Finanzdienstleistung
2
Kundenbindungsprogramm
2
Loyalty program
2
Markenartikel
2
Personality psychology
2
Persönlichkeitspsychologie
2
Retail trade
2
South Korea
2
Südkorea
2
Zufriedenheit
2
customer loyalty
2
Bankgeschäft
1
Banking services
1
Borrowers
1
Brand image
1
Brand management
1
Communication
1
Competence
1
Confidence
1
Consumer attitudes
1
Consumer preferences
1
Customer loyalty intention behaviour
1
Customer personality
1
Customer relationships
1
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Article in journal
9
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English
9
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Ahn, Sun Joo
1
Arnold, Mark J.
1
Dat Van Luong
1
Desmond, John
1
Dung Phuong Hoang
1
Fourie, Sonja
1
Gabler, Colin B.
1
Goldman, Michael
1
Gong, Taeshik
1
Ho, Shirie Pui Shan
1
Jones, Michael A.
1
Kim, Kyongseok
1
Lambert, Aliette
1
McCall, Michael
1
Muhammad Hafiz Abd Rashid
1
Nguyen Thi Hong Hai
1
Nieto-García, Marta
1
Norshima Humaidi
1
Nurul Fazleen Mohd Zariman
1
Pino, Giovanni
1
Reynolds, Kristy E.
1
Tugut, Meltem
1
Vuong Nham Linh
1
Wong, Amy
1
Yi, Youjae
1
Zhang, Carol Xiaoyue
1
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Journal of financial services marketing
Psychology & marketing
Journal of retailing and consumer services
45
Journal of business research : JBR
22
Journal of hospitality marketing & management
14
International journal of contemporary hospitality management
13
Cogent business & management
12
The service industries journal
10
International journal of hospitality management
9
Services marketing quarterly
9
Asia Pacific journal of marketing and logistics
8
The TQM journal : the international review of organizational improvement
8
The international journal of bank marketing : IJBM
8
Journal of the Academy of Marketing Science
7
Australasian marketing journal
6
International journal of quality and service sciences
6
Journal of Asian finance, economics and business : JAFEB
6
The journal of services marketing
6
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
6
Tourism management : research, policies, practice
6
African journal of business and economic research : AJBER
5
European journal of marketing : EJM
5
International journal of quality & reliability management
5
International journal of retail & distribution management
5
Inventi impact: retailing & consumer services
5
Journal of marketing analytics : JMA
5
Journal of strategic marketing
5
Marketing intelligence & planning
5
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
5
The journal of applied business research
5
ASEAN marketing journal : Association of Southeast Asian Nations marketing journal
4
Central European business review : CEBR
4
Global business review
4
International journal of business information systems : IJBIS
4
International journal of e-business research : an official publication of the Information Resources Management Association
4
International journal of electronic customer relationship management : IJECRM
4
International journal of services and operations management : IJSOM
4
Journal for global business advancement : JGBA
4
Journal of African business
4
Journal of Islamic marketing
4
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ECONIS (ZBW)
9
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1
The role of customer personality in premium banking services
Ho, Shirie Pui Shan
;
Wong, Amy
- In:
Journal of financial services marketing
28
(
2023
)
2
,
pp. 285-305
Persistent link: https://www.econbiz.de/10014326867
Saved in:
2
Mobile commerce applications service quality in enhancing customer loyalty intention : mediating role of customer satisfaction
Nurul Fazleen Mohd Zariman
;
Norshima Humaidi
;
Muhammad …
- In:
Journal of financial services marketing
28
(
2023
)
4
,
pp. 649-663
Persistent link: https://www.econbiz.de/10014479008
Saved in:
3
Linking psychological needs, perceived financial well-being and loyalty : the role of commercial banks
Dung Phuong Hoang
;
Nguyen Thi Hong Hai
;
Vuong Nham Linh
; …
- In:
Journal of financial services marketing
28
(
2023
)
3
,
pp. 466-487
Persistent link: https://www.econbiz.de/10014336228
Saved in:
4
Designing for loyalty programme effectiveness in the financial services industry
Fourie, Sonja
;
Goldman, Michael
;
McCall, Michael
- In:
Journal of financial services marketing
28
(
2023
)
3
,
pp. 502-525
Persistent link: https://www.econbiz.de/10014336232
Saved in:
5
"My place is your place" : understanding how psychological ownership influences peer-to-peer service experiences
Pino, Giovanni
;
Nieto-García, Marta
;
Zhang, Carol Xiaoyue
- In:
Psychology & marketing
39
(
2022
)
2
,
pp. 390-401
Persistent link: https://www.econbiz.de/10012796112
Saved in:
6
The effect of service quality on customer satisfaction, loyalty, and happiness in five Asian countries
Gong, Taeshik
;
Yi, Youjae
- In:
Psychology & marketing
35
(
2018
)
6
,
pp. 427-442
Persistent link: https://www.econbiz.de/10011970145
Saved in:
7
Rewards that undermine customer loyalty? : a motivational approach to loyalty programs
Kim, Kyongseok
;
Ahn, Sun Joo
- In:
Psychology & marketing
34
(
2017
)
9
,
pp. 842-852
Persistent link: https://www.econbiz.de/10011738107
Saved in:
8
Regulatory focus intensity and evaluations of retail experiences
Arnold, Mark J.
;
Reynolds, Kristy E.
;
Jones, Michael A.
; …
- In:
Psychology & marketing
31
(
2014
)
11
,
pp. 958-975
Persistent link: https://www.econbiz.de/10010460837
Saved in:
9
Loyal now, but not forever! : a study of narcissism and male consumer-brand relationships
Lambert, Aliette
;
Desmond, John
- In:
Psychology & marketing
30
(
2013
)
8
,
pp. 690-706
Persistent link: https://www.econbiz.de/10009786044
Saved in:
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