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~isPartOf:"Journal of financial services marketing : JFSM"
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Beziehungsmarketing
70
Relationship marketing
70
Consumer behaviour
42
Konsumentenverhalten
42
Financial services
38
Finanzdienstleistung
37
Bank marketing
26
Bankmarketing
26
Customer satisfaction
20
Kundenzufriedenheit
20
Bank
19
Personal banking
19
Privatkundengeschäft
19
USA
18
United States
18
Dienstleistungsqualität
16
Service quality
16
Confidence
15
Vertrauen
15
Electronic Banking
12
Electronic banking
12
Brand management
11
Markenführung
11
Großbritannien
8
United Kingdom
8
Brand image
7
Markenimage
7
Marketing
7
trust
7
Customer value
6
Distribution channel
6
Kundenwert
6
Marketing management
6
Marketingmanagement
6
Vertriebsweg
6
Viral marketing
6
Virales Marketing
6
Corporate reputation
5
Employee retention
5
Firmenimage
5
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Undetermined
37
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Article
126
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5
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131
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131
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5
Sammelwerk
5
Case study
2
Conference paper
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English
131
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Murthi, B. P. S.
4
Pitt, Leyland F.
4
Harrison, Tina
3
Lymperopoulos, Constantine
3
Rajaobelina, Lova
3
Robson, Julie
3
Steffes, Erin M.
3
Waite, Kathryn
3
Bergeron, Jasmin
2
Brun, Isabelle
2
Caruana, Albert
2
Chaniotakis, Ioannis E.
2
Durkin, Mark
2
Maas, Peter
2
Narteh, Bedman
2
Ojeme, Mark
2
Puttonen, Vesa
2
Rao, Ram C.
2
Rehman, Mohsin Abdur
2
Ricard, Line
2
Robson, Andrew
2
Samad, Sarminah
2
Shams, Ghazal
2
Soureli, Magdalini
2
Wang, Alex
2
Abratt, Russell
1
Abu-Salim, Taghreed
1
Al-Meshal, Soad A.
1
Al-Wugayan, Adel A. A.
1
AlGhaswyneh, Odai Falah Mohammad
1
Albassami, Faisal A.
1
Alhazmi, Basem Masoud
1
Ali, Nada
1
Alnawas, Ibrahim
1
Altarifi, Shadi
1
Amron, Amron
1
Ansell, Jake
1
Arcand, Manon
1
Ashraf, Samreen
1
Aspara, Jaakko
1
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Academy of Marketing / Conference <48., 2015, Limerick, Shannon>
1
Academy of Marketing / Conference <49., 2016, Newcastle-upon-Tyne>
1
Published in...
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Journal of financial services marketing : JFSM
Journal of business research : JBR
2,409
SpringerLink / Bücher
1,673
Industrial marketing management : the international journal for industrial and high-tech firms
1,606
Journal of retailing and consumer services
1,281
International journal of production economics
691
The journal of brand management : an international journal
637
International journal of hospitality management
611
The journal of business & industrial marketing
607
Tourism management : research, policies, practice
586
Journal of the Academy of Marketing Science
567
European journal of operational research : EJOR
544
International journal of production research
535
European journal of marketing : EJM
533
Journal of marketing
529
Journal of marketing management : MM
526
Journal of strategic marketing
517
Springer eBook Collection
516
Journal of travel and tourism marketing
502
Management science : journal of the Institute for Operations Research and the Management Sciences
500
Europäische Hochschulschriften / 5
478
Journal of marketing research : JMR
451
Psychology & marketing
445
The journal of product & brand management
444
Gabler Edition Wissenschaft
434
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
425
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
385
Journal of marketing communications
372
Marketing intelligence & planning
369
The journal of services marketing
367
The service industries journal
366
Asia Pacific journal of marketing and logistics
356
Journal of advertising research
352
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
336
Journal of retailing
324
Springer eBook Collection / Business and Economics
314
Marketing letters : a journal of research in marketing
309
International journal of contemporary hospitality management
304
Cogent business & management
286
Journal of hospitality marketing & management
285
Management Science
274
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ECONIS (ZBW)
131
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81
Online banking in India : an approach to establish CRM
Khare, Arpita
- In:
Journal of financial services marketing : JFSM
15
(
2010/11
)
2
,
pp. 176-188
Persistent link: https://www.econbiz.de/10009563152
Saved in:
82
Technology and financial services :
marketing
in times of U-commerce
Morrison, Stacey
;
Pitt, Leyland F.
;
Kietzmann, Jan
- In:
Journal of financial services marketing : JFSM
20
(
2015
)
4
,
pp. 273-281
Persistent link: https://www.econbiz.de/10011480866
Saved in:
83
General insurance
marketing
: a review and future research agenda
Robson, Julie
- In:
Journal of financial services marketing : JFSM
20
(
2015
)
4
,
pp. 282-291
Persistent link: https://www.econbiz.de/10011480868
Saved in:
84
The effects of perceived salesperson listening effectiveness in the financial industry
Bergeron, Jasmin
;
Laroche, Michel
- In:
Journal of financial services marketing : JFSM
14
(
2009/10
)
1
,
pp. 6-25
Persistent link: https://www.econbiz.de/10003903403
Saved in:
85
Personal acquaintances and salespeople in financial services : differences between customers and friends
Bäckström, Lars
;
Pitt, Leyland F.
;
Campbell, Colin
; …
- In:
Journal of financial services marketing : JFSM
14
(
2009/10
)
1
,
pp. 26-39
Persistent link: https://www.econbiz.de/10003903410
Saved in:
86
The interrelationship of stock ownership and customer relationship volume : case of a Nordic retail bank
Aspara, Jaakko
;
Nyman, Henrich
;
Tikkanen, Henrikki
- In:
Journal of financial services marketing : JFSM
14
(
2009/10
)
3
,
pp. 203-217
Persistent link: https://www.econbiz.de/10003916757
Saved in:
87
Bank image in the UAE : comparing Islamic and conventional banks
Tamimi, Hussain A. Hassan al-
;
Lafi, Adel Shehadah
; …
- In:
Journal of financial services marketing : JFSM
14
(
2009/10
)
3
,
pp. 232-244
Persistent link: https://www.econbiz.de/10003916778
Saved in:
88
Variables influencing the customer relationship management of banks
Rootman, Chantal
;
Tait, Madéle
;
Bosch, Johan
- In:
Journal of financial services marketing : JFSM
13
(
2008/09
)
1
,
pp. 52-62
Persistent link: https://www.econbiz.de/10003806432
Saved in:
89
An investigation of the relationships among consumer satisfaction, loyalty, and market share in Kuwaiti loan services
Al-Wugayan, Adel A. A.
;
Pleshko, Larry P.
;
Baqer, Samar M.
- In:
Journal of financial services marketing : JFSM
13
(
2008/09
)
2
,
pp. 95-106
Persistent link: https://www.econbiz.de/10003802505
Saved in:
90
Customer value analysis in financial services
Maas, Peter
;
Graf, Albert
- In:
Journal of financial services marketing : JFSM
13
(
2008/09
)
2
,
pp. 107-120
Persistent link: https://www.econbiz.de/10003802509
Saved in:
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