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~isPartOf:"Journal of hospitality and tourism insights"
~isPartOf:"Journal of international consumer marketing"
~isPartOf:"Journal of internet commerce"
~isPartOf:"Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction"
~language:"eng"
~person:"Aiken, K. Damon"
~person:"Amoako, George Kofi"
~person:"Arora, Sonia"
~person:"Babay, Hanene"
~person:"Backhaus, Klaus"
~person:"Balaji, M. S."
~person:"Deependra Singh"
~person:"Han, Min Chung"
~person:"Khare, Arpita"
~person:"Malhotra, Naresh K."
~person:"Phau, Ian"
~subject:"B-to-B-Marketing"
~subject:"Business-to-business marketing"
~subject:"Customer satisfaction"
~subject:"Krankenhaus"
~subject:"Kundenzufriedenheit"
~subject:"uncertainty avoidance"
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B-to-B-Marketing
Business-to-business marketing
Customer satisfaction
Krankenhaus
Kundenzufriedenheit
uncertainty avoidance
Consumer behaviour
16
Konsumentenverhalten
16
Beziehungsmarketing
12
Relationship marketing
12
Brand image
5
Brand management
5
Markenführung
5
Markenimage
5
Confidence
4
Ghana
4
Internet marketing
4
Online-Marketing
4
Vertrauen
4
Viral marketing
4
Virales Marketing
4
Brand
3
Dienstleistungsqualität
3
India
3
Indien
3
Lieferantenmanagement
3
Malaysia
3
Markenartikel
3
Online retailing
3
Online-Handel
3
Service quality
3
Supplier relationship management
3
USA
3
United States
3
relationship marketing
3
trust
3
Beschwerdemanagement
2
Complaint management
2
E-commerce
2
Electronic Commerce
2
Emotion
2
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2
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Aiken, K. Damon
Amoako, George Kofi
Arora, Sonia
Babay, Hanene
Backhaus, Klaus
Balaji, M. S.
Deependra Singh
Han, Min Chung
Khare, Arpita
Malhotra, Naresh K.
Phau, Ian
Al Karim, Rashed
2
Caesar, Livingstone Divine
2
Kutu-Adu, Solomon G.
2
Md Karim Rabiul
2
Ndubisi, Nelson Oly
2
Neequaye, Emmanuel Kotey
2
Panda, Rajeev Kumar
2
Svensson, Göran
2
Abdullah, A. B. M.
1
Abubakar, A. Mohammed
1
Adil, Mohd
1
Agyapong, Kingsley
1
Agyeiwaah, Elizabeth
1
Ahmad, Asad
1
Ahn, Jiseon
1
Aiyub, Asheefa Shaheen
1
Akel, Gökhan
1
Akhavan, Afarin
1
Akova, Orhan
1
Aksu, Akın
1
Alam, Ansari Sarwar
1
Albayrak, Tahir
1
Alcántara-Pilar, Juan Miguel
1
Ali, Ahsan
1
Almomani, Hamzeh Q.
1
Alves, Gisela Maria
1
Amin, Muslim
1
Ampountolas, Apostolos
1
Ananta Kar
1
Anning-Dorson, Thomas
1
Arfat, Sayed Mohammed
1
Arghashi, Vahideh
1
Atkinson, Peter
1
Awan, Mahmood A.
1
Azadi, Mohammad
1
Azemi, Yllka
1
Bafrouei, Seyed Aliasghar Tabatabaei
1
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Published in...
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Journal of hospitality and tourism insights
Journal of international consumer marketing
Journal of internet commerce
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
Industrial marketing management : the international journal for industrial and high-tech firms
5
Journal of business research : JBR
5
Journal of business-to-business marketing
4
European journal of marketing : EJM
3
Arbeitspapiere des Betriebswirtschaftlichen Instituts für Anlagen und Systemtechnologien
1
Australasian marketing journal
1
Die Betriebswirtschaft : DBW
1
Electronic markets : the international journal on networked business
1
Enhancing enterprise competitiveness : (marketing, people, IT and entrepreneurship)
1
Journal of African business
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of retailing and consumer services
1
Journal of strategic marketing
1
Journal of the Academy of Marketing Science
1
Legends in marketing
1
Psychology & marketing
1
Service business
1
Technological forecasting & social change : an international journal
1
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ECONIS (ZBW)
10
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10
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date (oldest first)
1
Moderating role of consumers' attachment style on post-recovery satisfaction behavior
Sidhu, Sarabjit Kaur
;
Fon Sim Ong
;
Balaji, M. S.
- In:
Journal of relationship marketing : innovations and …
22
(
2023
)
4
,
pp. 354-380
Persistent link: https://www.econbiz.de/10014422333
Saved in:
2
Relationship
marketing
, orientation, brand equity and firm value : the mediating role of customer value : an emerging market perspective
Amoako, George Kofi
- In:
Journal of relationship marketing : innovations and …
18
(
2019
)
4
,
pp. 280-308
Persistent link: https://www.econbiz.de/10012181030
Saved in:
3
How culture and friends affect acceptance of social media commerce and purchase intentions : a comparative study of consumers in the U.S. and China
Han, Min Chung
;
Kim, Youjeong
- In:
Journal of international consumer marketing
30
(
2018
)
5
,
pp. 326-335
Persistent link: https://www.econbiz.de/10011966112
Saved in:
4
An investigation of online shopping experience on trust and behavioral intentions
Samuel, Lee Hao Suan
;
Balaji, M. S.
;
Khong Kok Wei
- In:
Journal of internet commerce
14
(
2015
)
2
,
pp. 233-254
Persistent link: https://www.econbiz.de/10011432424
Saved in:
5
Relationship
marketing
and repurchase intention in Ghana's hospitality industry : an empirical examination of trust and commitment
Amoako, George Kofi
;
Kutu-Adu, Solomon G.
;
Caesar, …
- In:
Journal of relationship marketing : innovations and …
18
(
2019
)
2
,
pp. 77-107
Persistent link: https://www.econbiz.de/10012181020
Saved in:
6
Relationship
marketing
and customer satisfaction in the Ghanaian hospitality industry : an empirical examination of trust and commitment
Amoako, George Kofi
;
Neequaye, Emmanuel Kotey
; …
- In:
Journal of hospitality and tourism insights
2
(
2019
)
4
,
pp. 326-340
Persistent link: https://www.econbiz.de/10012130788
Saved in:
7
Service recovery performance and repurchase intentions : the mediation effect of service quality at KFC
Amoako, George Kofi
;
Caesar, Livingstone Divine
; …
- In:
Journal of hospitality and tourism insights
6
(
2023
)
1
,
pp. 110-130
Persistent link: https://www.econbiz.de/10013536097
Saved in:
8
Influence of cultural values on Indian consumers' local store loyalty
Khare, Arpita
- In:
Journal of international consumer marketing
26
(
2014
)
4
,
pp. 329-343
Persistent link: https://www.econbiz.de/10010400567
Saved in:
9
Examining uncertainty avoidance, relationship quality, and customer loyalty in two cultures
Ndubisi, Nelson Oly
;
Malhotra, Naresh K.
;
Ulas, Dilber
; …
- In:
Journal of international consumer marketing
24
(
2012
)
5
,
pp. 320-337
Persistent link: https://www.econbiz.de/10009778699
Saved in:
10
Relationship
marketing
, customer satisfaction and loyalty : a theoretical and empirical analysis from an Asian perspective
Ndubisi, Nelson Oly
;
Malhotra, Naresh K.
;
Chan Kok Wah
- In:
Journal of international consumer marketing
21
(
2009
)
1
,
pp. 5-16
Persistent link: https://www.econbiz.de/10003890671
Saved in:
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