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~isPartOf:"Journal of marketing channels : ... distribution systems, strategy, and management"
~isPartOf:"The international journal of bank marketing : IJBM"
~subject:"Customers"
~subject:"Lieferantenmanagement"
~type_genre:"Article in journal"
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Search: subject_exact:"Kundenorientierung"
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Customers
Lieferantenmanagement
Beziehungsmarketing
108
Relationship marketing
108
Consumer behaviour
46
Konsumentenverhalten
46
Customer satisfaction
40
Kundenzufriedenheit
40
Bank
38
Dienstleistungsqualität
26
Service quality
26
Personal banking
21
Privatkundengeschäft
21
Supplier relationship management
16
Confidence
13
Vertrauen
13
Customer loyalty
11
Electronic Banking
11
Electronic banking
11
Bankgeschäft
10
Banking services
10
Distribution channel
10
Vertriebsweg
10
Brand management
9
Financial services
9
Finanzdienstleistung
9
India
9
Indien
9
Loyalty
9
Markenführung
9
Trust
9
Brand image
8
Markenimage
8
Banking
7
Customer value
7
Kundenwert
7
Salespeople
7
Verkaufspersonal
7
Banks
6
China
6
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22
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1
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Aufsatz in Zeitschrift
23
Collection of articles of several authors
1
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1
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English
23
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All
Pérez, Andrea
3
Rodríguez del Bosque, Ignacio A.
3
Baker, Thomas L.
2
Agnihotri, Raj
1
Al-jazzazi, Akram
1
Anaza, Nwamaka A.
1
Andaleeb, Syed S.
1
Brannan, Ross
1
Brun, Isabelle
1
Calantone, Roger J.
1
Costa, Francisco José
1
Dahlstrom, Robert
1
Esterik-Plasmeijer, Pauline W. J. van
1
Gabler, Colin B.
1
Hawes, Jon M.
1
Heinonen, Kristina
1
Houjeir, Roudaina
1
Huang, Ying
1
Kim, Changju
1
Kimasheva, Maria
1
Leocádio, Aurio Lucio
1
Line, Ricard
1
Lähteenmaki, Ilkka
1
López Sánchez, José Ángel
1
Mishra, Vishal
1
Moberg, Chris R.
1
Nygaard, Arne
1
Nätti, Satu
1
Parente, Eduardo Soares
1
Paul, Rik
1
Ponnam, Abhilash
1
Raaij, Willem Fred van
1
Rahman, Quazi Akhlaqur
1
Rajaobelina, Lova
1
Rashid, Mamunur
1
Rutherford, Brian N.
1
Santos Vijande, María Leticia
1
Sternquist, Brenda J.
1
Sultan, Parves
1
Takashima, Katsuyoshi
1
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Journal of marketing channels : ... distribution systems, strategy, and management
The international journal of bank marketing : IJBM
Industrial marketing management : the international journal for industrial and high-tech firms
208
The journal of business & industrial marketing
109
Journal of business research : JBR
81
Journal of business-to-business marketing
39
Journal of the Academy of Marketing Science
24
The journal of services marketing
23
Journal of marketing
21
Journal of strategic marketing
21
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
20
Journal of retailing and consumer services
17
International journal of production economics
14
The service industries journal
13
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
12
Service business
12
Journal of personal selling & sales management
11
Services marketing quarterly
10
International journal of hospitality management
9
International journal of procurement management
9
Marketing intelligence & planning
9
Marketing theory
9
Journal of purchasing and supply management
8
Journal of service research : JSR
8
The international journal of logistics management
8
European journal of marketing : EJM
7
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
7
International journal of project management : the journal of The International Project Management Association
7
Jahrbuch der Absatz- und Verbrauchsforschung
7
Journal of customer behaviour
7
Marketing : ZFP ; journal of research and management
7
Die Betriebswirtschaft : DBW
6
International business review : the official journal of the European International Business Academy
6
Journal of business market management : jbm
6
Journal of marketing management : MM
6
Journal of retailing
6
The journal of personal selling & sales management : JPSSM
6
Asia Pacific journal of marketing and logistics
5
Cogent business & management
5
International journal of electronic customer relationship management : IJECRM
5
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ECONIS (ZBW)
23
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1
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10
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23
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1
The impact of retail buyer innovativeness on suppliers' adaptive selling in Japanese buyer-supplier relationships
Kim, Changju
;
Takashima, Katsuyoshi
- In:
Journal of marketing channels : ... distribution …
25
(
2018
)
4
,
pp. 173-183
Persistent link: https://www.econbiz.de/10012140270
Saved in:
2
Banking system trust, bank trust, and bank loyalty
Esterik-Plasmeijer, Pauline W. J. van
;
Raaij, Willem …
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
1
,
pp. 97-111
Persistent link: https://www.econbiz.de/10011617852
Saved in:
3
Personal traits and customer responses to CSR perceptions in the banking sector
Pérez, Andrea
;
Rodríguez del Bosque, Ignacio A.
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
1
,
pp. 128-146
Persistent link: https://www.econbiz.de/10011617865
Saved in:
4
Demographic differences in Jordanian bank service quality perceptions
Al-jazzazi, Akram
;
Sultan, Parves
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
2
,
pp. 275-297
Persistent link: https://www.econbiz.de/10011707781
Saved in:
5
Relative importance of service value by customer relationship stages : evidence from the Indian retail banking
Ponnam, Abhilash
;
Paul, Rik
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
2
,
pp. 319-334
Persistent link: https://www.econbiz.de/10011707953
Saved in:
6
The influence of culture on trust in B2B banking relationships
Houjeir, Roudaina
;
Brannan, Ross
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
3
,
pp. 495-515
Persistent link: https://www.econbiz.de/10011731545
Saved in:
7
The stakeholder management theory of CSR : a multidimensional approach in understanding customer identification and satisfaction
Pérez, Andrea
;
Rodríguez del Bosque, Ignacio A.
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
5
,
pp. 731-751
Persistent link: https://www.econbiz.de/10011606427
Saved in:
8
A model of customer-centric banking practices for corporate clients in Bangladesh
Andaleeb, Syed S.
;
Rashid, Mamunur
;
Rahman, Quazi Akhlaqur
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
4
,
pp. 458-475
Persistent link: https://www.econbiz.de/10011593881
Saved in:
9
Corporate social responsibility and service innovation on customer loyalty : an empirical investigation in wealth management services
Yeh, Ying-Pin
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
6
,
pp. 823-839
Persistent link: https://www.econbiz.de/10011456319
Saved in:
10
Customer personality and relationship satisfaction : empirical evidence from Indian banking sector
Mishra, Vishal
;
Vaithianathan, Sridhar
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
2
,
pp. 122-142
Persistent link: https://www.econbiz.de/10011326063
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