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~isPartOf:"Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction"
~isPartOf:"Springer eBook Collection / Business and Economics"
~language:"eng"
~subject:"Confidence"
~subject:"Consumer behaviour"
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Confidence
Consumer behaviour
Beziehungsmarketing
105
Relationship marketing
105
Konsumentenverhalten
37
Customer satisfaction
25
Kundenzufriedenheit
25
relationship marketing
24
Lieferantenmanagement
20
Supplier relationship management
20
Dienstleistungsqualität
16
Service quality
16
Vertrauen
12
Einzelhandel
10
Marketing management
10
Marketingmanagement
10
Retail trade
10
Brand management
7
Customer value
7
Kundenwert
7
Markenführung
7
USA
7
United States
7
customer retention
7
satisfaction
7
trust
7
Bank
6
Customer retention
6
Emotion
6
Kundenbindung
6
relationship quality
6
Dienstleistungssektor
5
Service industry
5
customer relationship management
5
loyalty
5
Betriebliche Wertschöpfung
4
Bibliometrics
4
Bibliometrie
4
Brand image
4
Computer-assisted marketing
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Gil Saura, Irene
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Bebber, Suélen
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Chen, Tser-yieth
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Milan, Gabriel Sperandio
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Nor Asiah Omar
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Quach, Sara
2
Thaichon, Paramaporn
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Zuraidah Zainol
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1
Cardoso, Margarida G. M. S.
1
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1
Chahal, Hardeep
1
Chen, Yi-Mu
1
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1
Curran, James M.
1
Donovan, Leigh Anne Novak
1
Dorion, Eric Charles Henri
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Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
Springer eBook Collection / Business and Economics
Journal of retailing and consumer services
472
Journal of business research : JBR
377
International journal of hospitality management
171
The journal of services marketing
124
The journal of product & brand management
98
The journal of brand management : an international journal
84
Industrial marketing management : the international journal for industrial and high-tech firms
82
Journal of the Academy of Marketing Science
81
Cogent business & management
76
Psychology & marketing
76
Asia Pacific journal of marketing and logistics
75
Journal of hospitality marketing & management
75
The service industries journal
74
Journal of strategic marketing
72
International journal of contemporary hospitality management
70
Journal of travel and tourism marketing
70
Journal of retailing
68
Journal of service management
58
European journal of marketing : EJM
56
Journal of service research : JSR
55
Marketing intelligence & planning
54
The international review of retail, distribution and consumer research
54
Journal of marketing
52
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
50
Services marketing quarterly
50
The international journal of bank marketing : IJBM
49
International journal of retail & distribution management
48
Tourism management : research, policies, practice
48
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
46
International journal of electronic marketing and retailing : IJEMR
44
International journal of internet marketing and advertising : IJIMA
44
The journal of business & industrial marketing
43
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
42
International journal of retail and distribution management
42
Service business
41
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
38
International journal of electronic customer relationship management : IJECRM
37
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
37
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
37
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ECONIS (ZBW)
42
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1
The consequences of consumers' use of pre-existing social relationships to make purchases
Johnson, Bryan R.
;
Ross, William T.
- In:
Journal of relationship marketing : innovations & …
13
(
2014
)
3
,
pp. 207-242
Persistent link: https://www.econbiz.de/10010490473
Saved in:
2
The effect of customer-brand relationship investments' dimensions on customer engagement in emerging markets
Zuraidah Zainol
;
Nor Asiah Omar
;
Osman, Juliana
;
Nurul …
- In:
Journal of relationship marketing : innovations & …
15
(
2016
)
3
,
pp. 172-199
Persistent link: https://www.econbiz.de/10011633628
Saved in:
3
Customer interface in spiritual tourism via "synaptic CRM gap" : an integrative technology-based conceptual model for relationship marketing
Kaur, Gunjeet
- In:
Journal of relationship marketing : innovations & …
15
(
2016
)
4
,
pp. 326-343
Persistent link: https://www.econbiz.de/10011633662
Saved in:
4
Role of customer retention equity in creating and developing brand value
Chahal, Hardeep
;
Bala, Renu
- In:
Journal of relationship marketing : innovations & …
16
(
2017
)
2
,
pp. 119-142
Persistent link: https://www.econbiz.de/10011820571
Saved in:
5
Do loyalty cards enhance loyalty in the pharmaceutical sector?
Marques, Susana Henriques
;
Cardoso, Margarida G. M. S.
; …
- In:
Journal of relationship marketing : innovations & …
16
(
2017
)
2
,
pp. 143-162
Persistent link: https://www.econbiz.de/10011820581
Saved in:
6
Identifying customer loyalty supporting factors in the retail banking context : an empirical examination
Bhatnagar, Shakti Bodh
;
Syed, Asif Ali
;
Mishra, …
- In:
Journal of relationship marketing : innovations & …
16
(
2017
)
3
,
pp. 197-225
Persistent link: https://www.econbiz.de/10011820595
Saved in:
7
What are the building blocks of customer brand loyalty in department stores? : a multi-level mediation analysis
Nikhashemi, S. R.
;
Naser Valaei
- In:
Journal of relationship marketing : innovations & …
16
(
2017
)
4
,
pp. 302-327
Persistent link: https://www.econbiz.de/10011820616
Saved in:
8
Customers’ attribution of blame in chain store settings : the perspectives of relationship orientation
Chen, Yi-Mu
;
Huang, Tseng-Lung
- In:
Journal of relationship marketing : innovations & …
14
(
2015
)
3
,
pp. 220-238
Persistent link: https://www.econbiz.de/10011383851
Saved in:
9
Integrated marketing communications and their effects on customer switching intention
Thaichon, Paramaporn
;
Quach, Sara
- In:
Journal of relationship marketing : innovations & …
15
(
2016
)
1/2
,
pp. 1-16
Persistent link: https://www.econbiz.de/10011633577
Saved in:
10
An empirical investigation of the impact of commitment and trust on internal marketing
Ng, Eric
;
Fang, Wei-Ta
;
Lien, Ching-Yu
- In:
Journal of relationship marketing : innovations & …
15
(
2016
)
1/2
,
pp. 35-53
Persistent link: https://www.econbiz.de/10011633596
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