The effect of customer-brand relationship investments' dimensions on customer engagement in emerging markets
Year of publication: |
July-September 2016
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Authors: | Zuraidah Zainol ; Nor Asiah Omar ; Osman, Juliana ; Nurul Fadly Habidin |
Published in: |
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction. - Binghamton, NY : Haworth Press, ISSN 1533-2667, ZDB-ID 2126179-9. - Vol. 15.2016, 3, p. 172-199
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Subject: | customer-brand relationship | customer engagement | relationship investment | relationship marketing | Beziehungsmarketing | Relationship marketing | Konsumentenverhalten | Consumer behaviour | Schwellenländer | Emerging economies | Lieferantenmanagement | Supplier relationship management |
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