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~isPartOf:"Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction"
~subject:"Dienstleistungsqualität"
~subject:"Social capital"
~subject:"Taiwan"
~subject:"service quality"
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Dienstleistungsqualität
Social capital
Taiwan
service quality
Confidence
24
Vertrauen
24
Beziehungsmarketing
12
Relationship marketing
12
Consumer behaviour
10
Konsumentenverhalten
10
Customer satisfaction
7
Kundenzufriedenheit
7
trust
7
B-to-B-Marketing
4
Business-to-business marketing
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Lieferantenmanagement
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Supplier relationship management
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relationship marketing
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satisfaction
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commitment
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Bebber, Suélen
2
Eberle, Luciene
2
Milan, Gabriel Sperandio
2
Ansary, Adel I. el-
1
Chen, Tser-yieth
1
Fang, Wei-Ta
1
Flaschner, Alan
1
Gao, Tao Tony
1
Johnson, Bryan R.
1
Kanwal, Aneela
1
Lien, Ching-Yu
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Naser Valaei
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Ng, Eric
1
Nikhashemi, S. R.
1
Rajput, Amer
1
Ross, William T.
1
Schakett, Tammy
1
Slongo, Luiz Antonio
1
Toni, Deonir de
1
Yeh, Hsin-chun
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Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
Journal of retailing and consumer services
19
Discussion paper series / IZA
16
Journal of economic behavior & organization : JEBO
15
International journal of hospitality management
14
Journal of business research : JBR
12
Working paper
12
The service industries journal
11
World development : the multi-disciplinary international journal devoted to the study and promotion of world development
11
Asia Pacific journal of marketing and logistics
10
European journal of political economy
10
IFN working paper
10
Industrial marketing management : the international journal for industrial and high-tech firms
9
Journal of strategic marketing
9
Public choice
9
Journal of economic psychology : research in economic psychology and behavioral economics
8
NBER working paper series
8
The journal of services marketing
8
EERI research paper series
7
IZA Discussion Paper
7
Journal of hospitality marketing & management
7
NBER Working Paper
7
Working papers in economics and statistics
7
Cogent business & management
6
Journal of comparative economics : the journal of the Association for Comparative Economic Studies
6
Journal of travel and tourism marketing
6
Pakistan journal of commerce and social sciences
6
The journal of socio-economics
6
Tourism management : research, policies, practice
6
Working paper / National Bureau of Economic Research, Inc.
6
Applied economics
5
Asia Pacific business review
5
CESifo working papers
5
Discussion paper / Centre for Economic Policy Research
5
Finance research letters
5
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
5
International journal of contemporary hospitality management
5
International journal of networking and virtual organisations : IJNVO
5
Kyklos : international review for social sciences
5
Service business
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1
Antecedents of purchase intention in the online context
Bebber, Suélen
;
Milan, Gabriel Sperandio
;
Toni, Deonir de
- In:
Journal of relationship marketing : innovations & …
16
(
2017
)
1
,
pp. 82-98
Persistent link: https://www.econbiz.de/10011820565
Saved in:
2
What are the building blocks of customer brand loyalty in department stores? : a multi-level mediation analysis
Nikhashemi, S. R.
;
Naser Valaei
- In:
Journal of relationship marketing : innovations & …
16
(
2017
)
4
,
pp. 302-327
Persistent link: https://www.econbiz.de/10011820616
Saved in:
3
An empirical investigation of the impact of commitment and trust on internal marketing
Ng, Eric
;
Fang, Wei-Ta
;
Lien, Ching-Yu
- In:
Journal of relationship marketing : innovations & …
15
(
2016
)
1/2
,
pp. 35-53
Persistent link: https://www.econbiz.de/10011633596
Saved in:
4
A transaction cost framework in supply chain relationships : a social capital perspective
Kanwal, Aneela
;
Rajput, Amer
- In:
Journal of relationship marketing : innovations & …
15
(
2016
)
1/2
,
pp. 92-107
Persistent link: https://www.econbiz.de/10011633607
Saved in:
5
Perceived value, reputation, trust, and switching costs as determinants of customer retention
Milan, Gabriel Sperandio
;
Eberle, Luciene
;
Bebber, Suélen
- In:
Journal of relationship marketing : innovations & …
14
(
2015
)
2
,
pp. 109-123
Persistent link: https://www.econbiz.de/10011304645
Saved in:
6
The consequences of consumers' use of pre-existing social relationships to make purchases
Johnson, Bryan R.
;
Ross, William T.
- In:
Journal of relationship marketing : innovations & …
13
(
2014
)
3
,
pp. 207-242
Persistent link: https://www.econbiz.de/10010490473
Saved in:
7
Trust-building mechanisms and relationship capital
Chen, Tser-yieth
;
Yeh, Tsai-lien
;
Yeh, Hsin-chun
- In:
Journal of relationship marketing : innovations & …
10
(
2011
)
3
,
pp. 113-144
Persistent link: https://www.econbiz.de/10009356219
Saved in:
8
Effects of social bonding in business-to-business relationships
Schakett, Tammy
;
Flaschner, Alan
;
Gao, Tao Tony
; …
- In:
Journal of relationship marketing : innovations & …
10
(
2011
)
4
,
pp. 264-280
Persistent link: https://www.econbiz.de/10009492515
Saved in:
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