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~isPartOf:"Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction"
~subject:"Dienstleistungsqualität"
~subject:"Taiwan"
~subject:"service quality"
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Dienstleistungsqualität
Taiwan
service quality
Confidence
24
Vertrauen
24
Beziehungsmarketing
12
Relationship marketing
12
Consumer behaviour
10
Konsumentenverhalten
10
Customer satisfaction
7
Kundenzufriedenheit
7
trust
7
B-to-B-Marketing
4
Business-to-business marketing
4
Lieferantenmanagement
4
Service quality
4
Supplier relationship management
4
relationship marketing
4
satisfaction
4
Lieferkette
3
Social capital
3
Sozialkapital
3
Supply chain
3
Beschaffung
2
Corporate reputation
2
Firmenimage
2
Online retailing
2
Online-Handel
2
Procurement
2
Reputation
2
Social relations
2
Soziale Beziehungen
2
USA
2
United States
2
Viral marketing
2
Virales Marketing
2
commitment
2
perceived value
2
reputation
2
Austauschtheorie
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English
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Bebber, Suélen
2
Eberle, Luciene
2
Milan, Gabriel Sperandio
2
Ansary, Adel I. el-
1
Chen, Tser-yieth
1
Fang, Wei-Ta
1
Flaschner, Alan
1
Gao, Tao Tony
1
Lien, Ching-Yu
1
Naser Valaei
1
Ng, Eric
1
Nikhashemi, S. R.
1
Schakett, Tammy
1
Slongo, Luiz Antonio
1
Toni, Deonir de
1
Yeh, Hsin-chun
1
Yeh, Tsai-lien
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Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
Journal of retailing and consumer services
17
International journal of hospitality management
14
The service industries journal
11
Asia Pacific journal of marketing and logistics
10
Journal of strategic marketing
9
The journal of services marketing
8
Cogent business & management
6
Journal of business research : JBR
6
Journal of hospitality marketing & management
6
International journal of contemporary hospitality management
5
Journal of travel and tourism marketing
5
Service business
5
Services marketing quarterly
5
Information systems and e-business management : ISeB
4
International journal of electronic marketing and retailing : IJEMR
4
International journal of quality & reliability management
4
International journal of services, economics and management
4
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
4
Journal of service research : JSR
4
Tourism management : research, policies, practice
4
European research studies
3
Future Business Journal
3
Health marketing quarterly
3
Industrial marketing management : the international journal for industrial and high-tech firms
3
International journal of bank marketing
3
International journal of consumer studies
3
International journal of economics and financial issues : IJEFI
3
International journal of public sector performance management : IJPSPM
3
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
3
Journal of marketing for higher education
3
Journal of service management
3
Management decision : MD
3
Market : review for marketing theory and practice
3
Pakistan journal of commerce and social sciences
3
The TQM journal : the international review of organizational improvement
3
The international journal of bank marketing : IJBM
3
The journal of business & industrial marketing
3
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
3
Asia Pacific business review
2
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ECONIS (ZBW)
6
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1
Antecedents of purchase intention in the online context
Bebber, Suélen
;
Milan, Gabriel Sperandio
;
Toni, Deonir de
- In:
Journal of relationship marketing : innovations & …
16
(
2017
)
1
,
pp. 82-98
Persistent link: https://www.econbiz.de/10011820565
Saved in:
2
What are the building blocks of customer brand loyalty in department stores? : a multi-level mediation analysis
Nikhashemi, S. R.
;
Naser Valaei
- In:
Journal of relationship marketing : innovations & …
16
(
2017
)
4
,
pp. 302-327
Persistent link: https://www.econbiz.de/10011820616
Saved in:
3
An empirical investigation of the impact of commitment and trust on internal marketing
Ng, Eric
;
Fang, Wei-Ta
;
Lien, Ching-Yu
- In:
Journal of relationship marketing : innovations & …
15
(
2016
)
1/2
,
pp. 35-53
Persistent link: https://www.econbiz.de/10011633596
Saved in:
4
Perceived value, reputation, trust, and switching costs as determinants of customer retention
Milan, Gabriel Sperandio
;
Eberle, Luciene
;
Bebber, Suélen
- In:
Journal of relationship marketing : innovations & …
14
(
2015
)
2
,
pp. 109-123
Persistent link: https://www.econbiz.de/10011304645
Saved in:
5
Trust-building mechanisms and relationship capital
Chen, Tser-yieth
;
Yeh, Tsai-lien
;
Yeh, Hsin-chun
- In:
Journal of relationship marketing : innovations & …
10
(
2011
)
3
,
pp. 113-144
Persistent link: https://www.econbiz.de/10009356219
Saved in:
6
Effects of social bonding in business-to-business relationships
Schakett, Tammy
;
Flaschner, Alan
;
Gao, Tao Tony
; …
- In:
Journal of relationship marketing : innovations & …
10
(
2011
)
4
,
pp. 264-280
Persistent link: https://www.econbiz.de/10009492515
Saved in:
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